Wed.Feb 17, 2021

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What is the Voice of the Customer (VOC)?

Alchemer Mobile

When brands listen to and act on the voice of the customer (often referred to as simply “VoC”), it can completely revolutionize the way their business operates. When you listen to your customers, you can make more informed product decisions, create a better mobile app experience, develop successful marketing campaigns, launch loyalty programs that actually retain customers, and much more.

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The Homer Principle

The Product Coalition

Build products people love with these 6 Homer-inspired axioms Continue reading on Product Coalition ».

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Leadership Tip #3: Use No As a Complete Sentence

Johanna Rothman

Have you ever noticed that other people want you to do “more” work? The work has risk—if you say yes to this work, you'll put every other deliverable at risk. What do you say? You can address this request with a simple sentence: No. That's it. No. It's a complete sentence. I bet you feel uncomfortable saying No. You have alternative words.

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Managing an Innovation Portfolio: Northumbrian Water

Strategyzer

Part of our work with leaders, is to evaluate whether their innovation portfolio is balanced. We focus on the innovation projects that are taking place within the company and examine whether they cover the three types of innovation (i.e. efficiency, sustaining and transformative). Our aspiration is to ensure that companies are not just focused on optimizing their current business model, but they are also investing in their future.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Why Product Analytics is the New Standard for Digital Measurement

Amplitude

As a result of the pandemic, we’ve seen the entire world shift to digital everything. This has had a tremendous impact on business, from rethinking budgets to developing new strategies. And the leaders who are taking a digital-first approach to customer experience, starting with product analytics, are delivering exceptional products and innovating faster than the competition.

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Product Conferences In 2021 You Can’t-Miss

Userpilot

Wondering what the best product conferences of 2021 are? We’ve collected the best events for product folks that you can attend online or in-person. Check them out below in our month-by-month roundup with prices, dates, who attends, format, and what topics are going to be discussed. Table of contents. February March April May June July August September October November December.

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Product Love Podcast: Carey Jenkins, CEO of Substantial

ProductCraft

This week on Product Love, I sat down with Carey Jenkins, CEO of Substantial. Substantial is a digital product studio that has worked with clients like Google, Amazon, Mercedes Benz, and more. While we did delve into one of her cool projects at Mercedes, we also discussed product ecosystems and ethical product building. Carey believes. Read more » The post Product Love Podcast: Carey Jenkins, CEO of Substantial appeared first on ProductCraft by Pendo.

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It’s Time to Bring Beta into the 21st Century

Centercode

In the early 90s, the technological landscape was a very different place. Internet access wasn’t available in the average household. Cell phones weighed around a pound and a half. Spam was something you ate with eggs or over rice.

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ONE THING on Stepping on People's Toes

Product Culture

As the product person, you are ultimately responsible for the success of your product. This usually means you inform, direct, and coordinate among functions as diverse as engineering, sales, and even finance. Sometimes, you may have to get into the weeds, even doing some of the work yourself. (I once spent 2 years doing partnerships because my product needed it.

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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Successful IoT business: just a question of standards?

CONTACT Software

There are days the little things in life make me happy. When my microwave broke last week and even a repair couldn’t save it, it took me less than five minutes to solve the problem: simply selected a new model on the manufacturer’s site using my smartphone, ordered it and paid via PayPal. Three days … Continue reading "Successful IoT business: just a question of standards?".

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Servant Leadership – Corporate Cliché or Practical Philosophy?

Modus Create

Servant leadership is a mainstay of corporate cultures worldwide. Like most leadership phenomena, it evokes both passionate adoration and scoffing. There are good reasons for both. In this post, we’ll look at how a concept introduced in a 1970 essay transformed into the quintessential management theory of our age. We’ll also address its misconceptions and explore its practical application.