Tue.Jul 16, 2019

Optimal Product Process™ 3.0 Phase Seven: Retire

280 Group

This post describes the seventh phase in the Optimal Product Process: Retire. Download the entire Optimal Product Process E-Book 3.0: CLICK HERE. “A A poorly executed end-of-life and product retirement can cost companies millions and significantly damage the company’s brand”.

The Secret Weapon of Retrospectives – the Team Radar

Mind the Product

You know that moment when you realise that something is not quite right in the team? Often you think you know straight away what needs improvement, but for some reason the team can’t see what you’re seeing. What’s wrong with them? It’s so obvious! There’s nothing wrong with them.

Why you should test other people’s sites before your own

Userzoom

Budget is often restrained for designers and researchers; whether in time, money or both. So, why would it ever make sense to test someone else’s website? Especially where you don’t have any ownership or influence to change the designs based on your research or testing?

The Product Mensch – Rich Mironov on The Product Experience

Mind the Product

Rich Mironov got his start in product with a a single, very demanding customer: Apple. Realising it would be safer to diversify, he’s gone on to spend the last 30-plus years working with more than 90 organisations across the world in interim leadership roles and consulting.

The Product Growth Engine

Speaker: Dave Martin, Founder, Right to Left

How do you create sustainable growth? Do your product and feature releases achieve the desired results? In this talk, Dave Martin, founder at Right To Left, will explore how human bias repeatedly hinders product success and causes teams to miss out on their potential.

Hope for the best or prepare for the worst? How we manage critical incidents at Intercom

Inside Intercom

Almost every software company today has some kind of incident response process to help them navigate major service outages. Intercom is no different, and up until mid-2018, our incident response process had worked successfully.

More Trending

Identifying Growth KPIs that are leading indicators of product success

Mixpanel

Imagine you run a lemonade stand. You meticulously track how many people purchase from your stand each week, because that’s how you make money. For the first two months, the number increased without fail. Then, as if you took a false step on your hike to profit, it started tumbling down the hill.

How to Manage Product Managers: Herding The Cat Herders

PMLesson's Ace the PM Interview

When I first joined Google as a young PM and flew to Mountain View for my brainwashing orientation, the legendary engineer Joseph Smarr welcomed me with: “Hi, new cat herder!” I wasn’t familiar with the idiom back then, but I’ve learned over the years just how right he was!

Interactive Websites: Improve Your Site’s Engagement

UX Studio

If you assume all websites are interactive, you’ve likely thought right. Of course, with regular usage, you click and interact with any website. But what tricks and trends will make users communicate with your brand more? In this article, I bring you some eye-catching examples of interactive websites. What are interactive websites? First, let’s make the benefit of interactive websites clear: Users can better connect and engage with interactive websites.

4 Ways to Improve In-App CX with Onboarding Techniques 

Apptentive

Consider these scenarios for a moment: Scenario 1 : Supermarket giant, Tesco launches a mobile app for customers. It serves the purpose of a virtual grocery store for customers who are time-pressed to go and shop physically.

Architect Your Organization for Effectiveness, Productivity, and Joy

Speaker: Ron Lichty, Consultant: Interim VP Engineering, Ron Lichty Consulting, Inc.

As a senior software leader, you likely spend more time working on the architecture of your systems than the architecture of your organization. Yet, structuring our teams and organizations is a critical factor for success. In fact, the impact of software architecture parallels the impact of organizational structure. We are excited to welcome Ron Lichty, co-author of a seminal book on managing software teams and a well-known speaker, he’ll speak to organizing for effectiveness, productivity and joy.

Projects, Products, and the Project Portfolio: Part 1, Organize the Work

Johanna Rothman

I've been working with some clients who are trying to find the magic way to slice and dice their project portfolios. Their organizations treat the software people (IT or Engineering) as a shared service. That means the software people “service” the rest of the organization.

Product Love Podcast: Sachin Rekhi, CEO and Founder of Notejoy

ProductCraft

This week on Product Love, I sit down with Sachin Rekhi, CEO and founder of collaboratives notes app Notejoy. When Sachin was starting his product management career at Microsoft, he got the unique opportunity to work on a completely new product.

Are you getting these 3 critical things from your customer feedback?

Centercode

When it comes to soliciting pre-release customer feedback, most teams focus on one thing: bugs. Understandably so – a buggy product in a competitive marketplace is kryptonite to a successful launch.

Gainsight PX vs. Mixpanel: 10 Advantages of Gainsight PX

Gainsight

The daily life of a product manager is busy—you don’t have time to waste on software that doesn’t fit your needs. Especially when you consider how much time and resources get put into evaluating, implementing, onboarding, and navigating change management.

Demo 56

The Definitive Guide to Predictive Analytics

By embedding predictive analytics, you can future-proof your application and give users sophisticated insights. The Definitive Guide to Predictive Analytics has everything you need to get started, including real-world examples, steps to build your models, and solutions to common data challenges.

How to Manage Product Managers: Herding The Cat Herders

PMLesson's Ace the PM Interview

When I first joined Google as a young PM and flew to Mountain View for my brainwashing orientation, the legendary engineer Joseph Smarr welcomed me with: “Hi, new cat herder!” I wasn’t familiar with the idiom back then, but I’ve learned over the years just how right he was!

How Mixpanel CSMs Use Group Analytics to Understand User Behavior at an Account Level

Mixpanel

I’m Kiley Sheehy, a Customer Success Manager here at Mixpanel. My team helps our customers find new ways to incorporate user analytics into their innovation process. Every day, we answer questions like “How can you best capture clicks, swipes, scrolls, and sessions?”

How To Achieve Better UI Design With CSS Grid Layout

iTexico Design

How To Achieve Better UI Design With CSS Grid Layout. There’s a myriad of factors that your average consumer will judge your UI design on, both consciously and unconsciously. It needs to be neat, comprehensive, sensible, intelligent, considerate, and so on so forth.

TrackDuck is no more :( – use this TrackDuck alternative

Usersnap

TrackDuck was a solution for visual user feedback and many companies used it for a long time. After it’s acquisition by InvisionApp, TrackDuck was no longer a strategic focus for the acquiring company. Many customers of TrackDuck have to look for an alternative to TrackDuck.

An Adult Conversation About Estimates

Speaker: Beekey Cheung, Software Consultant, Professor Beekums, LLC

Estimates are a contentious topic in software development. Most of our development teams hate providing estimates and many managers are starting to view them as unnecessary. As senior software leaders, how can we determine whether estimates are helpful or harmful to our teams? We are excited to be joined by Beekey Cheung, a software consultant and blogger known as Professor Beekums, who has helped many leaders and teams go from fearing estimates to using them appropriately. He'll walk us through the value of estimates, how to overcome the hesitancy many have in giving them, and how to provide better estimates.

Selective Sync with JIRA

CardBoard

With the new Selective Sync feature, you now have control over which cards you decide to sync with JIRA. It’s really simple. You use your mouse to select the cards, then right click on them and chose whether you want to sync them as epics or stories in JIRA.

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5 Ways Amplitude Can Supercharge Your Marketing Team

Amplitude

Marketing has gone through an evolution in the last few years with the growth of advertising platforms. Ad spend is becoming more expensive and access to data is becoming Ad spend is becoming more expensive and access to data is becoming easier.

7 Tips for Creating Your Customer Advisory Board

ProductPlan

A Customer Advisory Board is a group of customers who meet on a regular basis to share insights and advice with the organization responsible for the product or service they are using.

How Mixpanel CSMs use Group Analytics to understand user behavior at an account level

Mixpanel

I’m Kiley Sheehy, a Customer Success Manager here at Mixpanel. My team helps our customers find new ways to incorporate user analytics into their innovation process. Every day, we answer questions like “How can you best capture clicks, swipes, scrolls, and sessions?” and “How do you use those findings to improve your product, user experience, and bottom lines?” A perennial few lines of dialogue through the course of these conversations go something like this: Customer: “Kiley, you’re great.

The 5 Levels of Analytics Maturity

Basic dashboards used to be enough to thrill end users. But over time, modern capabilities have emerged—and bare-minimum features are no longer cutting it. How have analytics changed? And where do your BI offerings fall short? Find out sophisticated ways to future-proof your application. Brought to you by Logi Analytics.

Identifying Growth KPIs that are leading indicators of product success

Mixpanel

Imagine you run a lemonade stand. You meticulously track how many people purchase from your stand each week, because that’s how you make money. For the first two months, the number increased without fail. Then, as if you took a false step on your hike to profit, it started tumbling down the hill. What happened? And how did you not see it coming? After sitting down with some trusted friends and family members, they broke the news that your lemonade simply wasn’t any good.