Product Management University

MAY 21, 2020

Are there any simple ways to determine the value of our products in a way that can be measured? The simplest way to quantify the value of your product portfolio, your solutions and your products is to do it from the customer’s viewpoint. Here’s a great exercise for product management, product marketing and sales. Give it a try. Use the customer org chart graphic above for reference and see if you can come up with a few short YOU statements that communicate value from the customerR

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Certifications Workshop Reference Naming 130

Userpilot

MAY 21, 2020

Customer feedback tools have come a long way since the days of manually reaching out with a long, boring survey. You can now choose from a wide range of tools, designed to help you collect the customer feedback you need to take your SaaS in the right direction. In the Product-Led era, listening to your customers has never been more important. I’m going to explain exactly why you should be listening to your customers if you aren’t already.

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Feedback Software Analytic Tools Research Software User Testing 81

The Product Coalition

MAY 21, 2020

In our mission to make you the best possible Product Manager, we’re taking you through some of the most fundamental, but often most misunderstood and overlooked aspects of the product world. Today’s topic; What Is Product Design? In a nutshell, product design encompasses the process of creating a product, from understanding the problem to creating a solution.

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User Testing Research Software Data Visualization Feedback Software 78

The Product Guy

MAY 21, 2020

Guest Post by: Nikola Mojic (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Yogesh Sharma ]. This is a story about why taking a pint of beer has no alternative. This is also a story of how to find a like-minded person to take that pint with. On top of those things, this is a story that shows you how that pint helped me, and how it most definitely can help you, on your path of learning and growing as a Product Manager.

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Product Management Product Manager Management Management 187

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

Mind the Product

MAY 21, 2020

Smack bang in the middle of the COVID crisis, it seemed only right that our first MTP Leader panel should tackle something currently at the forefront of most leaders’ minds – leading in uncertain times. This remote session was hosted by Marc Abraham, Product Lead at ASOS and, who welcomed the following line-up to the [.]. Read More. The post MTP Leader Panel: Leading Product in Uncertain Times appeared first on Mind the Product.

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Leadership 174

The Product Coalition

MAY 21, 2020

Research suggests that generalists are more creative, better problem solvers and lateral thinkers — aka ideal Product Managers Continue reading on ProductCoalition.com ».

Product Management 166

Product Management Product Manager Product Research Management 166

ProductCraft

MAY 21, 2020

In 2017, I came across GlassDoor’s top 50 jobs. Like we all do, I first looked for my own role. I scrolled to “product manager” and was happy to see the job on the list next to a nice six-figure average salary. But then I saw the job satisfaction: 3.4. As I scrolled through the. Read more » The post How to Reduce Stress as a Product Manager appeared first on ProductCraft by Pendo.

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Product Management Product Manager Management Management 122

The Product Coalition

MAY 21, 2020

As soon as you have a new product idea that you think is worth pursuing you need to workout whether the problem you plan to solve is worth solving. Early Customer Interviews are one of the best and fastest first steps to figuring out whether your new idea will succeed. Early Customer Interviews focus on uncovering information on how your (proposed) customer thinks about the problem you are thinking about solving.

User Testing 158

User Testing Customer Feedback Customer Experience Data Visualization 158

Imaginary Cloud - Design

MAY 21, 2020

With the boom of digital, education can't be left behind. Although perceived by many as a threat to traditional education, web and mobile apps can play a big role in children's cognitive development. From a design perspective, there's still a lot to be done. So how can we, designers, help our users (kids) to make the most of their experience when interacting with a digital product?

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Research Software Customer Experience User Testing User Experience 122

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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

User Testing

The Product Coalition

MAY 21, 2020

The six skills you need to thrive as a Product Owner Continue reading on ProductCoalition.com ».

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Agile Leadership Product Management Product Manager 129

Johanna Rothman

MAY 21, 2020

I'm pretty sure that online training isn't going to go away even when some people return to the office. I have already evolved my workshops to several possibilities of “training”: Short-form webinar (20-60 minutes of me delivering content, minimum interaction). Longer-form offering where people (typically) learn at their own pace. Self-study with some feedback from me.

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Workshop Webinar Feedback Software Consulting 97

The Product Coalition

MAY 21, 2020

As most businesses and organizations are now bent on having their own mobile apps, opting for affordable cross-platform development has… Continue reading on ProductCoalition.com ».

Development 78

Development Framework 78

dscout People Nerds

MAY 21, 2020

You can’t always be around to bug people about incorporating user research into projects. Here are a few ways to keep research on your team’s mind.

User Testing 93

User Testing 93

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The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

Product Management

DISQO

MAY 21, 2020

This article was originally published by William Trump, Consumer Behavior Consultant at Swiss Re , on LinkedIn and has been republished here with permission. On a recent train ride to Norwich for a meeting with colleagues pre-lockdown, I heard the following announcement: first class accommodation can be found towards the front of the train. The word “accommodation” confused me.

User Testing 52

User Testing Customer Feedback Product Research Customer Experience 52

Nulab

MAY 21, 2020

In this era of uncertainty with COVID-19, much of the world is moving company life from the office to the virtual world. Millions of people are working from home in the United States and elsewhere to maintain “social distancing,” and there’s no telling how long telecommuting will have to last. But even with employees far out of reach, there may be some good news for companies struggling with COVID-19.

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Data Visualization Reporting Tools Weak Development Team Product Research 52

DISQO

MAY 21, 2020

This article was originally published by William Trump, Consumer Behavior Consultant at Swiss Re , on LinkedIn and has been republished here with permission. On a recent train ride to Norwich for a meeting with colleagues pre-lockdown, I heard the following announcement: first class accommodation can be found towards the front of the train. The word “accommodation” confused me.

User Testing 52

User Testing Customer Feedback Product Research Customer Experience 52

CardBoard

MAY 21, 2020

You can tag team members in board comments and card comments. Do so by opening up the Conversation panel in the drawer, or by opening up a card and leaving a comment in the discussion. Tag your teammates by using the ‘@’ character followed by their user name. For example, ‘@Iman Tucker’ If you are tagged, you will see a red notification in the tool bar.

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Feedback Software User Testing Customer Feedback Naming 52

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

Artificial Inteligence

DISQO

MAY 21, 2020

This article was originally published by William Trump, Consumer Behavior Consultant at Swiss Re , on LinkedIn and has been republished here with permission. On a recent train ride to Norwich for a meeting with colleagues pre-lockdown, I heard the following announcement: first class accommodation can be found towards the front of the train. The word “accommodation” confused me.

User Testing 52

User Testing Customer Feedback Customer Experience Feedback Software 52

Business of Software Conference

MAY 21, 2020

Elpie Bannister // Former Director of Talent, Simprints. Alex Yang // VP of Engineering, Simprints. The perfect candidate for a role in your company is out there somewhere; you may need to kiss a lot of frogs, but they do exist. But how do you attract good talent, and how do you move an applicant from initial CV submission to long term part of the company?

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Technical Review Feedback Software Software Review Analytic Tools 52

DISQO

MAY 21, 2020

This article was originally published by William Trump, Consumer Behavior Consultant at Swiss Re , on LinkedIn and has been republished here with permission. On a recent train ride to Norwich for a meeting with colleagues pre-lockdown, I heard the following announcement: first class accommodation can be found towards the front of the train. The word “accommodation” confused me.

User Testing 52

User Testing Customer Feedback Customer Experience Feedback Software 52

Gainsight

MAY 21, 2020

At Pulse Everywhere, we launched the all-new Gainsight Horizon Experience—Gainsight’s new User Experience powered by a simple, intuitive, and beautiful design system and a set of UI components to serve as the building blocks. This new experience is already available in our CX Center , Revenue Center , Sightline Vault , and Gainsight mobile, and we’ll be rolling it out to the rest of Gainsight NXT and parts of Salesforce edition in the months to come.

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Customer Experience Feedback Software Enterprise User Testing 52

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Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

Development

dscout People Nerds

MAY 21, 2020

After working in some of the biggest publications in tech, Dan Frommer decided to strike out on his own with his latest venture: The New Consumer. .

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Intercom, Inc.

MAY 21, 2020

? ? In our quest to make the most of support automation, we’ve found three uses that really optimize its potential. The first is routing: directing a customer’s question to the right team. Next is assisting: gathering information from a customer so a human support agent has everything they need by the time they’re stepping in to help. Finally, there’s problem-solving: answering questions faster and more effectively than human agents can.

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User Testing Customer Experience Data Visualization Reporting Tools 221