Wed.Sep 29, 2021

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Product Executive in Residence, Brian Nejmeh Discusses Product Management at CMU

Product Management Unpacked

I’m excited to be named Product Executive in Residence (PXIR) at Carnegie Mellon University. This new PXIR role enables CMU to bring the voice of industry into classrooms and product leadership curricula. It also allows me to connect CMU and its world-class graduate degree programs and students who are interested in and excited about product to industry through internships, capstone projects and employment opportunities.

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Clean up your Mess: Working with IA – Abby Covert

Mind the Product

Abby Covert joins us on the podcast to chat about why IA is important, how and when we should work with IA, and how you can incorporate the principles and lessons from the discipline into your work. [.] Read more » The post Clean up your Mess: Working with IA – Abby Covert appeared first on Mind the Product.

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Gather customer feedback & see roadmaps, all in Microsoft Teams!

ProductBoard

When building amazing products, the customer should be at the heart of every product decision. To collect customer and product feedback as easily as possible, product teams and internal stakeholders use Productboard’s Chrome extension and integrations like Zendesk, Intercom, Slack, etc., to submit customer and product insights directly from their tools to Productboard.

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How to Break Into User Research: Practical Career Advice for Aspiring UXRs– with Eniola Abioye of SVB

UserInterviews

Honest and actionable advice from a seasoned UX researcher on how to start doing user research, build a portfolio, and make the career switch.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Four (More) Signs It's Time to Upgrade to Delta Testing

Centercode

Beta testing has many moving pieces. You need to recruit target market testers with the right demographic and technographic segmentations.

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From Chaos to Clarity: How to Prioritize Your Qualitative Insights

dscout People Nerds

If the post-research, “What do we do next?” question frequently trips you up, it might be time to do some mixed-methods research.

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5 Qualities You Need to Be a Great CS Ops Leader

Gainsight

So, you want to be a CS Ops Professional? Well, have you been paying attention to the job market? If so, you may have seen the recent uptick in interest and advertisement for positions as a Customer Success Operations Manager or Administrator. But you may have also noticed a lack of clarity and standardization of hiring requirements, guidelines, and experience.

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Bain Public will lead an Expert Product Session for Forum Ventures (formerly Acceleprise)

Bain Public

(Montreal, Canada) - Paul Ortchanian, Founder, CEO, Head of Product, Data and Strategy of Bain Public , will lead a product session on October 6th with Forum Ventures , formerly known as Acceleprise. Forum Ventures is an early-stage fund and B2B SaaS startup accelerator, based in New York, San Francisco and Toronto, that backs exceptional founders building the future of work.

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ONE THING on Roadmap Disclaimers

Product Culture

Public companies who publish their roadmaps have lots of legalese in them: "Don't rely too heavily on this document, please!" But even if your roadmap is only shared internally, a disclaimer is useful. It won’t actually provide a lot of protection against accusations of broken promises, but it will help set the expectation with your customers and stakeholders that the roadmap will continue to evolve based on input from them and other customers like them.

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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That “One More Thing”

NextBigWhat

There is a dark time in WordPress development history, a lost year. Version 2.0 was released on December 31st, 2005, and version 2.1 came out on January 22nd, 2007. What killed us was “One more thing.” We could have easily done three major releases that year if we had drawn a line in the sand, said “Finished,” and shipped the darn thing.

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How To Leverage Product Usage Analytics To Identify and Remove Friction Points

Gainsight

Like it or not, your product is rigged with obstacles. As users travel through even the best-designed products, they’re sure to trip up, overlook key features, or get snagged with questions. It’s not the goal, but it is the reality. So, what do you want to do about it? As a product leader or manager, it’s your job to spot and eliminate these customer friction points.

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5 Ways to Unlock the Agile Mindset

Modus Create

Business as usual isn’t good enough for organizations in the digital age. . In today’s world, a slight change in the existing business ecosystem can have massive repercussions for the people, processes, and technologies involved. Organizations that refuse to adopt an Agile mindset can jeopardize their entire business. Recent occurrences in the world, including the pandemic, financial troubles, civil unrests, etc., have shown that organizations must react effectively to change. .

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How To Kill Product Features Without Losing Customers

airfocus

Features that aren’t used cost money to support. Let's discover when should you kill a feature, what to consider when you do it and how to communicate it to your users.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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Episode 21 PART TWO: A CONVERSATION WITH RICHARD E. BOYATZIS

Clint Padgett – Project Success

Episode 21 PART TWO: A CONVERSATION WITH RICHARD E. BOYATZIS. The post Episode 21 PART TWO: A CONVERSATION WITH RICHARD E. BOYATZIS appeared first on Project Success.

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Building bots for success: The custom bot that saved logistics platform Stuart over 2.5k hours per week

Intercom, Inc.

It’s more evident than ever that the key to strong, scalable customer support that both delights your customers and moves the needle for your business boils down to one thing: creating a support experience that strikes the right balance between being personal and efficient. If your support team is answering question after question as they roll in, scaling your support and driving bottom-line business impact will be a challenge.