Intercom, Inc.
MARCH 25, 2020
It’s a challenging time right now, and you might be seeing more customer conversations as a result. We’ve written about how you can manage your customer communications in a crisis detailing how you can proactively make it easier for your customers to get the answers they’re looking for, as well as on dealing with the inbound queries that you might be facing.
Gainsight
MARCH 25, 2020
If you’re like me, you probably feel like the world we live in is completely different from what it was even just a few weeks ago. Companies, as well as their employees, are learning to adapt to the new normal of working from home, the economic fallout from the crisis, the business impact to their customers—the list goes on. It’s also clear that no one was 100% prepared for the pace at which this new normal came about.
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UserInterviews
MARCH 25, 2020
How the best copy takes words straight from your customer's mouths and meets them where they are.
DISQO
MARCH 25, 2020
As public health officials advocate for social distancing and local governments begin to issue stay-at-home restrictions aimed at preventing the spread of the new coronavirus, COVID-19, many employees are adjusting to their new reality: Working from home. While remote work has its advantages, integrating work life into the home for an indefinite period presents a host of other issues, like more distractions, feelings of isolation, or even loss of productivity.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
TSIA
MARCH 25, 2020
Partnering through the pandemic: TSIA has been adamant that new XaaS offers are forcing vendors and their partners to rethink and re-engineer their relationships. Now, in the midst of a global crisis, TSIA is being inundated with questions related to effectively working with partners through this crisis. These questions and many more will accelerate the need for companies and partners to re-engineer the ways they work together.
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
BrainMates
MARCH 25, 2020
COVID-19 has changed the world. It’s having an impact on pretty much every person, company and country around the world. It’s also provoking conversations about how markets and business might change, in both the short and long term. One positive thing which I’ve seen come out of this horrible time is communities pulling together. Businesses looking after their people, countries placing people’s health above the economy (mostly) and people helping each other.
ProductCraft
MARCH 25, 2020
Want to give your ears a break? Read the full transcript of our Product Love Podcast episode featuring Emily Wang, the former head of product at Spoke. Eric Boduch: Welcome, lovers of product. Today I’m here with Emily Wang, head of product at Spoke. Why don’t we kick this off, Emily, with a little overview. Read more » The post Full Transcript: Emily Wang on the Product Love Podcast appeared first on ProductCraft by Pendo.
BrainMates
MARCH 25, 2020
COVID-19 has changed the world. It’s having an impact on pretty much every person, company and country around the world. It’s also provoking conversations about how markets, and business might change, in both the short and long term. One positive thing which I’ve seen come out of this horrible time is communities pulling together. Businesses looking after their people, countries placing people’s health above the economy (mostly) and people helping each other.
Mixpanel
MARCH 25, 2020
Continuously delivering digital products and experiences that users love is no easy task. It requires navigating an exponentially crowded MarTech landscape , making data un-siloed and accessible, implementing and integrating new technologies, then equipping teams with the right skills and mindset to translate all of that data and technology into business value.
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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.
Split
MARCH 25, 2020
The most listened to TED talk of all time is “How Great Leaders Inspire Action” by Simon Sinek. The point of Simon’s talk is that leaders focus on having a powerful “why” to guide the activities of their organizations, rather than trying to communicate lots of “what” and “how.” Those of us who believe in product experimentation as a way to increase engineering impact and progressive delivery as a way to reduce the risk of moving fast would do
DISQO
MARCH 25, 2020
As public health officials advocate for social distancing and local governments begin to issue stay-at-home restrictions aimed at preventing the spread of COVID-19, many employees are adjusting to their new reality: Working from home. While remote work has its advantages, integrating work life into the home for an indefinite period presents a host of other issues, like more distractions, feelings of isolation, or even loss of productivity.
airfocus
MARCH 25, 2020
During quarantine, the number of product teams going remote will likely increase. Here's what you need to consider when switching to remote work.
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