Mind the Product

OCTOBER 5, 2018

Making stuff is awesome. Developing new product ideas with smart people is genuinely rewarding. And while the outcome of putting a finished product into the world is fun, technologist Tom Coates says the experience of making things can be even more enjoyable. In his closing keynote from #mtpcon San Francisco, Tom takes us through where ideas come from, where they don’t come from, and gives insight into a process that can help all of us to discover new products.

User Testing 116

User Testing Product Research Customer Experience Customer Feedback 116

bpma ProductHub

OCTOBER 5, 2018

By Mark Littlewood – Business of Software hosted Marty Cagan, founder of Silicon Valley Product Group earlier this year in London for a talk based around the new edition of his book, Inspired: How to Make Tech Products Customers Love. He made six primary points on making better use of engineering teams. 1.

Engineering 170

Engineering Books Product Strategy Strategy 170

Intercom, Inc.

OCTOBER 5, 2018

Customer retention is the silent killer of SaaS businesses today. People get curious, kick the tires, shrug their shoulders and leave without saying goodbye. Even if you are acquiring customers for $10, if they only stick around for a month or two, you won’t build a lasting business. What is customer retention? Customer retention is the rate at which your business can keep its paying customers over a given period of time.

Customer Experience 199

Customer Experience Strategy Embedded Analytics Messaging 199

Clever PM

OCTOBER 5, 2018

A very common challenge faced by Product Managers of all experience levels is understanding and implementing some form of repeatable process around prioritization. Some people take a very light approach, making decisions based on their own experience, data, and beliefs about the direction of the product. Others take a much more rigorous approach, applying scorecards […].

Product Management 115

Product Management Product Manager Management Management 115

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

BrainStation Product Management

OCTOBER 5, 2018

As one Forbes contributor puts it , Agile is “the world’s most popular innovation engine.” Arguably more of an umbrella term, it refers to a variety of frameworks that prioritize individuals and interactions over processes and tools, collaboration over negotiation, and being responsive to change over following a set plan. The goals include getting more bang for your buck quickly, while boosting adaptability and lowering development costs — and not running your team ragged in the process.

Agile 72

Agile Weak Development Team Feedback Software User Testing 72

TSIA

OCTOBER 5, 2018

As an industrial equipment or healthcare technology company, developing an IoT strategy is vital for navigating the digital transformation journey. The companies that come out on top will be those that embrace the disruption and learn to harness IoT-generated data to deliver on customer outcomes. Although it’s easy to understand the necessity, actually deploying a successful IoT strategy comes with a collection of unique challenges for industrial equipment and healthcare technology compani

Healthcare 40

Healthcare Technology Strategy Blog 40

dscout People Nerds

OCTOBER 5, 2018

Research insights mean nothing in a vacuum. Here are some tools for bringing stakeholders onboard early, often, and meaningfully. .

Research Software 40

Research Software 40

UXCam Bluespace

OCTOBER 5, 2018

Using the subconscious to create delightful experiences.

UX 51

UX Customer Experience Customer Feedback Development 51