Mind the Product

APRIL 28, 2020

COVID-19 has brought a crisis to many industries and many companies. Transport, especially home delivery providers, faces big challenges. How can they ensure social distancing and thorough hygiene practices in everyday deliveries? Here’s how one transport company solved this challenge. While food and smaller packages can be left at the door without any personal contact, what do they do with larger deliveries like furniture?

Agile 143

Agile Transportation User Testing Document 143

Bain Public

APRIL 28, 2020

As today’s uncertain market rapidly changes, remaining successful requires a more entrepreneurial product-orientation. Faced with breakneck business and product growth, roadmap decisions need to be non-bureaucratic, yet remain collaborative at the same time. During these changing times, knowledge creation is essential. It’s now more important than ever to scan the external environment for signals, look across the market for unmet customer needs, identify significant opportunities about to unfold

User Testing 52

User Testing Marketing Customer Feedback Data Visualization 52

Alchemer Mobile

APRIL 28, 2020

Raise your hand if your inbox is full of emails from brands you bought something once from in 2013 telling you they’re “here for you during this uncertain time.” 🙋 While I’m sure we all appreciate this level of communication to a certain extent, it has become a little redundant and meaningless when every single brand is saying the same thing with little to show for it.

Customer Communications 147

Customer Communications User Testing Customer Feedback Customer Experience 147

The Product Guy

APRIL 28, 2020

Excerpts from our conversation with 2019’s TPMAS winner of The Best Product Consultant, Drew Falkman. Watch now and see why they are counted amongst the ranks of the best in product management. More to Come. Thank you to everyone who participated, nominated, interviewed, AND passed on the word! The nomination period for The Product Management Awards 2020 has begun!

Consulting 156

Consulting Information Product Management Product Manager 156

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

Intercom, Inc.

APRIL 28, 2020

Intercom is a proudly product-first company , with a focus on delivering great product that helps our customers build relationships with their users. Being product-first or product-led has shaped our culture and ethos in very palpable ways, and one of the characteristics of that culture is the degree to which we think deeply about how design. Above all, we have fostered a culture that encourages strong opinions – our opinions can change with time and circumstance, of course, but what remains con

Feedback Software 129

Feedback Software Software Review Systems Review User Testing 129

Miro

APRIL 28, 2020

Using Miro to run seamless remote meetings & workshopsWhether you’re running a professional workshop, holding an impromptu brainstorming session, or transitioning your Agile ceremonies online, managing and facilitating online sessions can be challenging. From introducing new technology to keeping everyone on track, there is a lot to consider.Over the last weeks and months we’ve seen […].

Workshop 112

Workshop Agile Technology Blog 112

ProductBoard

APRIL 28, 2020

Meet SC Moatti. She’s written an award-winning bestseller on how to build great products and founded Products That Count, one of the largest networks of product managers in the world. On top of that, she’s spent over a dozen years building products at Facebook, Nokia and Electronic Arts and a decade investing as a venture capitalist. With a resume like that, there’s no denying that SC understands.

Framework 98

Framework Product Management Product Manager Management 98

The Product Coalition

APRIL 28, 2020

Imagine two people walking into a mobile phone showroom and purchasing the same phone model at the same time. If we get to meet these two people after a couple of days, there would be nothing common in their newly purchased phones. Each person would have a different ring tone, different set of apps installed, different wallpaper, different everything!

Customer Experience 81

Customer Experience User Experience Analytic Tools User Testing 81

Johanna Rothman

APRIL 28, 2020

As we move to more remote work, especially in these pandemic times, how do we integrate people so they can succeed? See Hiring Geeks That Fit for all the new employee checklists and how to use them. (Want to preview the checklists and templates? Download the HiringGeeksThatFitTemplates for yourself.). I updated the checklists with a middle column, contrasting the actions for remote employees.

User Testing 93

User Testing Download Agile Product Research 93

Advertisement

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

User Testing

ProductCraft

APRIL 28, 2020

Looking to spice up your upcoming product team meeting with a little bit of fun? We thought so. In these difficult times, all of us deserve a laugh or two. So, without further ado, we present the “Product Team Meeting Bingo Card.” We’re guessing you’re already checking a few of these off in your head. Read more » The post PM Humor: Product Team Meeting Bingo appeared first on ProductCraft by Pendo.

Presentation 72

Presentation 72

The Product Coalition

APRIL 28, 2020

Enterprise software customers don’t give one request but hundreds Continue reading on ProductCoalition.com ».

Enterprise 78

Enterprise Roadmap Startups Product Management 78

TSIA

APRIL 28, 2020

91% of Customer Success Organizations work in a completely remote or partially remote team, according to TSIA Benchmark data. We have pivoted to being at home during this pandemic and continuing our work. There has been a quick shift to web meetings and online tools. Where many companies and organizations once had a firm belief that work was done in the office, that has changed to accommodate the worldwide “shelter in place” orders and the needs of their employees at home caring for

Customer Experience 52

Customer Experience Data Visualization Education Technology 52

Johanna Rothman

APRIL 28, 2020

As we move to more remote work, especially in these pandemic times, how do we integrate people so they can succeed? See Hiring Geeks That Fit for all the new employee checklists and how to use them. (Want to preview the checklists and templates? Download the HiringGeeksThatFitTemplates for yourself.). I updated the checklists with a middle column, contrasting the actions for remote employees.

User Testing 52

User Testing Download Agile Product Research 52

Advertisement

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

Product Management

Usersnap

APRIL 28, 2020

Rejoice, do a celebration dance, insert high-five emojis… visual customer feedback just entered a new league with the Attachment feature. Don’t stop at collecting feedback, manage it like a pro. Attachment was the most requested feature for Usersnap’s collaborative dashboard in the last couple of months. Usersnap is well-known as a user feedback tool with easy screenshot and annotation features.

Product Research 52

Product Research Feedback Loop User Testing Customer Feedback 52

Fearless Product

APRIL 28, 2020

Are you a product leader struggling to effectively collaborate with other customer-facing teams in product discovery? In this episode, 6 experienced product leaders share their best tips and techniques on how they work with sales, support and other customer-facing teams to learn from customers and manage expectations to create success for customers and their companies.

Product Research 40

Product Research User Testing Customer Feedback Customer Experience 40

Amplitude

APRIL 28, 2020

A dating app that attracts millions of downloads without successfully convincing a single person to set up a profile or send that first message might as well have no users at all. A teamwork collaboration platform that never converts free-trials to paying subscribers won’t survive. An advocacy group that builds a massive list of email subscribers who never take action is one that’s really missing the mark.

Customer Experience 52

Customer Experience Customer Feedback User Testing Analytic Tools 52

Fearless Product

APRIL 28, 2020

Are you a product leader struggling to effectively collaborate with other customer-facing teams in product discovery? In this episode, 6 experienced product leaders share their best tips and techniques on how they work with sales, support and other customer-facing teams to learn from customers and manage expectations to create success for customers and their companies.

Product Research 40

Product Research User Testing Customer Feedback Customer Experience 40

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

Artificial Inteligence

Fearless Product

APRIL 28, 2020

Are you a product leader struggling to effectively collaborate with other customer-facing teams in product discovery? In this episode, 6 experienced product leaders share their best tips and techniques on how they work with sales, support and other customer-facing teams to learn from customers and manage expectations to create success for customers and their companies.

Product Research 40

Product Research User Testing Customer Feedback Customer Experience 40