Intercom, Inc.
APRIL 24, 2018
Today is a big day for our customers. We’re releasing the biggest ever update to our Messenger. We’ve completely rethought how a messenger designed for business should work. And it goes way beyond chat. With over 500 million conversations every month, we’ve long known that our Messenger provides a personal, mutually beneficial experience for both our customers and their customers.
Mind the Product
APRIL 24, 2018
I joined Setapp as a product manager in January last year, at the same time as the company was launching its main product. Setapp provides Mac users with a way to use and discover new apps, and developers with a new way to reach customers and generate extra revenue. We liken Setapp to Netflix for Mac software: the user pays a monthly subscription and receives access to a suite of curated Mac apps.
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Product Management University
APRIL 24, 2018
The B2B Product Manager Magazine April 2018 is now available. We kick off our April issue by looking at the correlation between your sales methodology and your product management philosophy. We also discuss the ultimate customer experience, a requirements food analogy and why it’s easier to sell products you don’t have. Enjoy our April issue.
Daniel Elizalde IoT Blog
APRIL 24, 2018
In this episode, we discuss how Product Leaders can build strong partnerships with design and engineering teams. My guests today are Deanna Shaw, Director of Design for the Internet of Things at IBM Watson IoT, and Roxy Stimpson, Vice President and CTO at IoT World Labs. Subscribe on iTunes | Android | Stitcher | Google Play Roxy and […].
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
First Round Review
APRIL 24, 2018
Hooked author Nir Eyal has seen an epidemic of employees who get so distracted at work that they don’t have time to do their job. Here, he shares tactics that'll help you fend off distractions and help reinstate focus and creativity.
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
ProductBoard
APRIL 24, 2018
How did we get by in the era before Intercom? Once upon a time, support tickets were stilted email threads, phone calls through the help line, or one-off messages in support forms. Questions and requests came in, and support reps did their best to stay on top of the incoming flood of inquiries, answer questions, and calm aggravated customers. Some questions may have been about getting core value.
UX Studio
APRIL 24, 2018
In every product’s life comes a time when the question occurs: how can we make the product more loveable? People often expect that a UX company will have the answer. Suppose you have a product. You may want to start looking for a UX company, but you are not quite sure whether that makes sense instead of hiring UX people. Luckily, many product owners have been through this before you.
Userzoom
APRIL 24, 2018
Last week on our UX community Slack channel , we hosted a live AMA with James Royal-Lawson, the Stockholm-based UXer, optimiser, web analyst and podcaster. James was educated as an economist, with roots in computing, and has been working with digital since 1996. He co-hosts the popular design podcast UX Podcast with Per Axbom, where they share knowledge and build awareness around the complexity and challenges of designing for humanity.
Miro
APRIL 24, 2018
Four trends driving adoption of virtual whiteboard for streamlined collaboration With the support of an avid user base, RealtimeBoard has grown to over 1.5 million users including dozens of Fortune 1000 companies. To keep up with our amazing clients, we are always gathering their feedback and looking for new developments in the industries we are […].
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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.
NextBigWhat
APRIL 24, 2018
Do you ever get unreasonable requests from customers—or their sales reps? You’re not alone. Is there such a thing as a bad customer? Yes, sometimes. We all get requests from customers—some reasonable and some otherwise. In the back of our minds, there’s a little voice saying, “The customer is always right. Right?” When considering requests, […].
Miro
APRIL 24, 2018
Four trends driving adoption of virtual whiteboard for streamlined collaboration With the support of an avid user base, RealtimeBoard has grown to over 1.5 million users including dozens of Fortune 1000 companies. To keep up with our amazing clients, we are always gathering their feedback and looking for new developments in the industries we are […].
TSIA
APRIL 24, 2018
Companies are always interested in selling more, whether it’s selling more product, selling more subscriptions, selling more services, or ideally, selling more of everything. In the new world of x-as-a-service (XaaS), it really does become everyone’s job to sell. Given that Education Services organizations have regular contact with customers , they are in a prime position to uncover upsell and cross-sell opportunities.
Actuation Consulting
APRIL 24, 2018
Last week we looked at Personas as a means of product concept investigation. This method focuses on the people who may use the products being considered for development. Problem scenarios focus on the various problems the product is intended to solve for these personas. Problem scenarios are a good way to take a high level look at what an ordinary customer might encounter, the problems they need to solve, and the challenges they face in doing so.
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The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.
TryMyUI
APRIL 24, 2018
Personal biases can affect every part of your usability testing research, from the setup to the analysis and implementation of the findings. What can we do to eliminate bias and see the user experience clearly? The post 10 ways to avoid bias in your user testing research appeared first on TryMyUI Blog.
UserTesting
APRIL 24, 2018
XO Group Inc. , a leading media and technology company with brands The Knot, The Nest and The Bump, publishes multimedia content that inspires, informs, and cheers on people as they plan for some of the biggest moments of their … The post UserTesting success story: XO Group Inc. improves the wedding planning experience appeared first on UserTesting Blog.
Alchemer Mobile
APRIL 24, 2018
What are some of the hottest, up-and-coming mobile apps not named Instagram, Snapchat, or Uber? Venmo comes to mind first, followed by Duolingo and its stunning first-use experience. And who can ignore DoorDash, the popular food delivery service with over 721.7M in funding? The PeopleMaven team talked to the amazing PMs at Venmo, Duolingo, and DoorDash.
UserTesting
APRIL 24, 2018
XO Group Inc. , a leading media and technology company with brands The Knot, The Nest and The Bump, publishes multimedia content that inspires, informs, and cheers on people as they plan for some of the biggest moments of their … The post UserTesting success story: XO Group Inc. improves the wedding planning experience appeared first on UserTesting Blog.
Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage
Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.
Atomic Spin PM
APRIL 24, 2018
Creating custom software can be extremely complex—juggling evolving technologies, competing stakeholders, many types of users, etc. And that makes it risky, both for the company who funds the project and for the consultant who stakes their reputation on it. You can’t eliminate this risk, but Atomic works hard to mitigate it before a project even begins.
Amplitude
APRIL 24, 2018
Over the past six months, you have likely been hearing a lot about the General Data Protection Regulation (or GDPR) and steps companies are taking to prepare. If you haven’t heard, here’s a very short summary: the GDPR is a new data privacy law coming into force on May 25, 2018 that particularly affects companies with customers in the European Union.
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