Wed.Jun 22, 2022

Seven Characteristics that Make a Product Strategist Great

The Product Coalition

“You cannot be everything to everyone. If you decide to go north, you cannot go south at the same time.” Jeroen De Flander I vividly remember the first time I saw a corporate strategy at the ripe old age of 23.

Trailblazing Women in Product Management: Brooke Huling, Chief Product Officer at Aceable

280 Group

For our next installment of the Women in Product Management Series I interviewed Brooke Huling, Chief Product Officer at Aceable. To read the entire series on Women in Product Management make sure to sign up for our newsletter. How did you get into product management?

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Customer centricity: Part 1 of 2 – Daniel Harris on The Product Experience

Mind the Product

Daniel Harris, Experience Strategy Director at cxpartners joins us on the podcast to talk all about how to deliver that great customer-centric experience to all who invest if your product. [.]

Consider Innovation and Personas When You Create Roadmaps, Part 5

Johanna Rothman

We use product roadmaps to see where we want to go and the options we might take to get there. Yet, so many of our roadmaps offer only a single and certain destination. If we don't see options, we reduce our innovation decision points—and possibly disappoint our customers.

How to Choose the Right Business Intelligence Vendor

How does your current BI vendor stack up against the competition? Who’s the perfect vendor for your business needs? Find out by downloading your complimentary copy today!

The Edge of Computing in Realtime Applications

The Product Coalition

Edge computing is a distributed computing platform that makes computation and data storage closer to sources. Let’s discuss how this works in realtime applications. Edge computing has transformed the way people handle, process, and deliver various sources of data from many devices around the world.

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Blank Slate UI Design- 20 Best Examples to Replace Boring Empty States in SaaS Webapps

Userpilot

Can you UX designers improve your product’s blank slate UI design and drive more engagement? Getting users started on a blank slate is a great way to go, but if designed badly, it could lead to poor user experience and overall confusion.

Announcing new next-generation bot capabilities to uplevel your automated support

Inside Intercom

Today we’re delighted to announce new next-generation bot capabilities that will boost the power of your bots so that your customers get the help they need, faster. Bots are transforming the way businesses support their customers.

Queer Data: The LGBTQ+ Community in Tech

TIBCO - Thought Leadership

Reading Time: 4 minutes. Every June, we’re excited to celebrate Pride Month alongside the LGBTQ+ community here at TIBCO and abroad. But, PRIDE isn’t just a month-long event.

Fast Forward Outcomes Through The Essentials Accelerator

Gainsight

One of the big reasons that we started Gainsight Essentials was to keep customers focused on building the strongest possible foundation to drive growth in their business. The goal is to keep things focused on the implementation and application of core tools that can create immediate impact.

How to Run Your Business Like a CPO: Product Management From a Pro

Speaker: Karl Rumelhart, CPO at Gainsight

Join Karl Rumelhart, CPO at Gainsight, to discover key insights from a CPO perspective on how product teams can make an impact on their organizations, even in today’s economic climate.

How to Use In-app Help to Improve Customer Onboarding

Userpilot

A smooth customer onboarding process is key for any SaaS company, and in-app help can be a real game-changer. A well-designed in-app help center will help users to get instant answers to common support questions thus enhancing and simplifying the onboarding process.

3 Product-Led Growth Trends to Start Tracking Now

Gainsight

Elmer Wheeler is the greatest salesperson you’ve probably never heard of, though you probably have heard his most famous piece of advice: Don’t sell the steak, sell the sizzle. .

Introducing Intercom SMS: Connect, engage, and activate with two-way SMS

Inside Intercom

Today, we’re excited to launch Intercom SMS – increase engagement and encourage action with two-way SMS that connects you to your customers anytime, anywhere. For businesses looking for a reliable, fast, and effective way to communicate with their customers, SMS is a no-brainer.

5 Steps to Evolve Newly Formed Enterprise Customer Success Teams

Gainsight

SaaS companies may have brought customer success (CS) to the fore. Still, enterprises have found a place for this newcomer function in helping customers realize value from products, churn less, and expand efficiently. The trend started in the mid-2000s when the SaaS model spurred a shift in thinking.

Customer Preferences: How Community Can Deliver a Simplified Experience

Your customers want a simplified customer experience. Make sure you give it to them with community. Download the whitepaper to learn more!

Customer persona analysis

TryMyUI

Simply having a good product/service isn’t enough to attract users and create a successful business. You need to reach people that are interested in your solution, have a need for it, and are willing to pay.

What is incremental innovation, and how do you do it?

Nulab

In the business world, the term ‘ innovation ‘ is often thrown around like confetti, but what does it really mean? And what’s the difference between incremental innovation and your everyday, garden-variety innovation? Allow us to explain….

ONE THING on a Definition of Innovation

Product Culture

A simple definition of innovation is creating something that did not exist before. A successful innovation, though, is where “it’s not just a little better, it's got to be 10x better. It's got to be ‘of course I want that instead of what I used before.’

Tailoring Your Communication: What You Say vs. What You Show

ProductPlan

Product leaders use their product roadmaps as a communication tool for aligning stakeholders. Roadmaps inspire teams working to build, market, sell, and support the product.

Omnichannel is Multichannel 2.0

Multichannel and omnichannel marketing are not the same. Many organizations are striving for omnichannel, but it can be a daunting journey—unless you have a map. Download your copy of the ultimate omnichannel guide today!

The Hook Model: How to Create Addictive Products

Userpilot

What is the hook model? How can a product manager use it to create products that your users keep coming back to? These are just a couple of questions we try to answer for you in the article. Intrigued? Keep reading then! TL;DR.