The Product Coalition

OCTOBER 11, 2022

A perspective in favor of strong generalists, multipotentialites, and creative polymaths in digital product engineering Digital composition art by the author. The way we conduct business, analyze the market for strategic value, and ultimately how companies hire specific sets of skills is shifting in the growing field of digital product engineering. It’s been happening for a while now, but the mainstream market is starting to get the hint.

Engineering 78

Engineering User Testing Research Software Weak Development Team 78

Product Management Today Submitted Articles

OCTOBER 11, 2022

Are you a woman in product looking to develop your career, hone your skills, learn from experts, and become more successful in the industry? We’ve got you covered.

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Development 246

Mind the Product

OCTOBER 11, 2022

What makes a great manager and what are the most important factors in making the leap to leading a team? In this weeks' podcast episode, Lily and Randy were joined by the amazing Melike Hope, Product Director at Twitter, to talk all about managing people and scaling your career. [.] Read more » The post Making the leap from IC to Manager – Melika Hope on The Product Experience appeared first on Mind the Product.

Management 167

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Product Management Today Submitted Articles

OCTOBER 11, 2022

We talked to Christy Hollingshead, VP of Customer Education and Engagement at Heap, and we share her insights, tips, and tricks to help you manage your educational content the right way.

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Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

Mind the Product

OCTOBER 11, 2022

This final look back at some of the stand-out talks from #mtpcon London takes us back to last year and a talk from WhatsApp Product Director Alice Newton Rex on the common trends adopted by those who’ve found success making big product bets. [.] Read more » The post Learnings from London: Mastering the art of the big bet by Alice Newton Rex appeared first on Mind the Product.

Product Management 159

Product Management Product Manager Management Management 159

Userpilot

OCTOBER 11, 2022

Why is customer dissatisfaction a critical factor your business must address? Your business will not succeed if your customers are dissatisfied. Furthermore, they’ll share their experiences online, which could further damage your reputation. This post helps you determine the key reasons for customer dissatisfaction in your business. We’ll also learn to use in-product experiences to manage customer dissatisfaction and prevent them from putting a dent in your business.

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Customer Feedback Feedback Software Customer Experience User Testing 98

The Product Coalition

OCTOBER 11, 2022

Building a sustainable product strategy during an economic downturn Continue reading on Product Coalition ».

Product Strategy 109

Product Strategy Strategy Roadmap 109

Userpilot

OCTOBER 11, 2022

Looking for ways to implement lead segmentation and create more effective marketing strategies? In SaaS, your target market will always consist of people with different needs that keep changing with time. If you want to convert your leads into paying customers, having a data-driven segmentation strategy for your product is compulsory. Read on to discover different segmentation strategies that are guaranteed to improve the success rate of your marketing campaigns.

Feedback Software 98

Feedback Software User Testing Data Visualization Customer Experience 98

The Product Coalition

OCTOBER 11, 2022

This article contains five quotes from a kick-ass book that was featured in one of the most epic movies of all time?—?Ghost Dog: The Way of the Samurai , by Jim Jarmusch. In the movie, Forest Whitaker portrays a hitman who lives by the code of the samurai. He works for the mafia, and finds himself in their crosshairs when his recent job doesn’t go according to plan.

Customer Experience 78

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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

User Testing

Userpilot

OCTOBER 11, 2022

Customer engagement loops can serve as extensions of your CS and marketing teams. Here’s why: a good engagement loop creates excitement and motivation that keep customers returning to your product. In that process, they’ll explore your tool, use it to solve their needs and continue doing so—which is what the CS team helps customers do. And how is it an extension of your marketing team?

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Feedback Software Analytic Tools User Testing Customer Experience 97

The Product Coalition

OCTOBER 11, 2022

A Product Marketing Manager (PMM), is one of the least understood roles in the technology industry. I sat down with an industry veteran to make some sense of it. As it turns out, the role differs from company to company. The spectrum of the position ranges from the strategic level to the communication level. We explore more strategic roles, more communication roles, activities in each, and what the organizational hierarchy says about the role.

Marketing 78

Marketing Product Marketing Reporting Tools Product Research 78

First Round Review

OCTOBER 11, 2022

Quitting is an underrated startup skill, says decision science expert, bestselling author, and former poker pro Annie Duke. She unpacks the psychology behind why it’s so hard to walk away, sharing tactical advice for all the forks in the road, whether it’s abandoning a product, changing your go-to-market strategy, or sadly, shutting down your startup.

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Startups Strategy Marketing 90

UX Studio

OCTOBER 11, 2022

Did you know that customers pay 4.5x more if they receive a positive customer experience (CX)? Furthermore, companies that provide great customer experiences grow 5x faster and bring in 5.7x more revenue than their competitors. It’s no longer an option to offer your customers mediocre digital customer experience. They expect a personalized and seamless experience across all your channels.

Customer Experience 84

Customer Experience User Testing Analytic Tools Customer Feedback 84

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The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

Product Management

Business of Software Conference

OCTOBER 11, 2022

Jason Cohen of WP Engine fame introduced me to Jonathan Slain at Recession.com earlier this year. He and the WP Engine team work with Jonathan and he is a pretty interesting guy. We invited him on the podcast to discuss how SaaS and software companies can prepare for, and take advantage of, a recession. We discuss: How you define a ‘recession’, beyond the standard economist’s answer about GDP.

Engineering 64

Engineering Events 64

Dragonboat

OCTOBER 11, 2022

Annual planning, sometimes called strategic planning, is both a financial forecasting/ headcount budgeting exercise and a strategic roadmap planning event. As executives and teams of all functions gather to make key decisions for the “whole year,” annual planning is always a hectic event. Especially as we enter uncertain times, how can product leaders lead 2023 planning […].

Events 59

Events Roadmap Management Management 59

The Product Coalition

OCTOBER 11, 2022

Key Learnings + Bullet Points Summary Continue reading on Product Coalition ».

Books 78

Books Technology Startups Product Management 78

eG Innovations

OCTOBER 11, 2022

What is the AVD Connection Broker and What is its Role in an AVD deployment? A legacy way to deploy applications and desktops on Azure was often to put some Server 2022 VMs (Virtual Machines) in Azure running the standard RDS (Remote Desktop Services) roles – session hosts, brokers, gateway etc. and then pay the compute costs for your session hosts, brokers, and gateways, set up a public IP address and open ports.

Data Visualization 52

Data Visualization Reporting Tools Artificial Inteligence Customer Experience 52

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

Artificial Inteligence

ProductPlan

OCTOBER 11, 2022

Product owners play a crucial role in “by-the-book” Agile scrum, while product managers are largely absent. In practice, however, both often coexist. Things can get a bit fuzzy without clearly defined roles and responsibilities, and the seams may fray. This article explores the product owner role and how it fits into the broader product team. The product owner’s role.

User Testing 52

User Testing Customer Communications Research Software Data Visualization 52

ProductBoard

OCTOBER 11, 2022

The theme of the 2022 Product Excellence summit was Embracing Uncertainty – and while it might feel particularly salient at the moment, it’s something product professionals are deeply familiar with. With the rise in digitization and customer expectations, digital products and experiences have become revenue and growth drivers, putting more pressure than ever on product managers to lead their teams.

Customer Experience 52

Customer Experience Product Management Product Manager Management 52

Gainsight

OCTOBER 11, 2022

As the technology market enters a new phase, SaaS leaders face a challenge: how to grow their businesses efficiently. The answer? A well-oiled customer success (CS) machine that drives Net Revenue Retention (NRR). . SaaS organizations must align their teams around customer outcomes, and scale their CS team’s efforts with the utmost efficiency. To do this, CS leaders should operationalize CSM motions through a robust customer success management platform. .

Research Software 52

Research Software Reporting Tools Data Visualization User Testing 52

airfocus

OCTOBER 11, 2022

Often, the names ‘customer’ and ‘user’ are switched in and out interchangeably. However, in the world of product management, these two are not always the same. The customer isn’t always the one using your product and the user isn’t always the one paying, especially when it comes to enterprise product design.

User Testing 40

User Testing Customer Feedback Feedback Software Enterprise 40

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Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

Development

Johanna Rothman

OCTOBER 11, 2022

I returned from my almost two weeks of vacation at 1:30 this morning. (Travel. Sigh.) Since I'm jetlagged and not thinking clearly, I thought I'd start a new thread in this blog: newsletter recommendations. I read a ton of newsletters to learn from the writer's content. However, because I'm a consultant and use newsletters to market myself, I also learn from the form.

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Consulting Travel Blog Marketing 18

airfocus

OCTOBER 11, 2022

In the last few years, Productboard has been able to establish themselves as one of the most well-known products, yet so many are still looking for alternatives. With so many tools, approaches, and needs - how do you know how to pick the right alternative for your team? Read more in this article!

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Userpilot

OCTOBER 11, 2022

What are some good product vision examples? How is the product vision different from the company vision? What makes a great product vision? How should product managers develop effective product vision statements? If you’re after the answer to the question, we’ve got you covered! So, find a comfy spot, grab a tasty drink and let’s dig in!

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