Business of Software Conference

OCTOBER 8, 2022

There’s something about in-person events that are just different. Although I can rattle off a list of awesome things that happened ‘over the pond’, some of the most exciting moments for me certainly lay with seeing people connect with other like-minded people over coffee, dinner, and – most importantly – happy hour. The magic may have happened in these moments but what really lifted the event were the world class speakers who nailed their sessions throughout the week.

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Events 64

Userpilot

OCTOBER 8, 2022

Customer onboarding is an incredibly complex topic – you don’t get it right by accident. Instead, you need a comprehensive customer onboarding framework to give you a sense of structure… and set you and your SaaS up for success. In this article, we’re going to break down what a customer onboarding framework is and isn’t, why it’s an important part of the customer onboarding process, explore tips and tactics you can use to drive customer success, and of course,

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Analytic Tools Onboarding KPIs Feedback Software Framework 98