Mon.Aug 29, 2022

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Passion and Problems are Product Management

Feedback Loop

Tony Poon is the chief product officer at R-Zero.

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Humility and personal resilience in product – MTP Engage Hamburg 2022

Mind the Product

In these two talks from MTP Engage Hamburg, Thor Mitchell, Head of Platform at Miro, and Holly Donohue, Chief Product Officer at Purple, share two different perspectives on the mental qualities you need as a Product Manager. Watch the two sessions in full below or read on for the key points. [.] Read more » The post Humility and personal resilience in product – MTP Engage Hamburg 2022 appeared first on Mind the Product.

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A Comprehensive Guide to API Monetisation (Part 3): Indirect Monetisation

The Product Coalition

This is Part 3 in the series on API Monetisation. Be sure to also read Part 1 and Part 2. If you aren’t planning on directly making revenue from your API then you may need to draw on indirect monetisation models to build your business case. Generally speaking, indirect API monetisation is where you link the impact of your API through to revenue drivers elsewhere in the business.

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398: Why customer experience is part of a product manager’s responsibilities – with Natashya Narkiewicz

Product Innovation Educators

How product managers can understand their customers better than anyone else. If you have listened to me before, there is a good chance you’ve heard me say we need to fall in love with the customer’s problem, not our solution. Getting enamored with our solution can distract us from the customer experience. Instead, the customer experience is a component of what creates value for customers.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Marketing Data Insights: How To Collect Data and Improve Customer Experience

Userpilot

Why are marketing data insights critical when making strategic business decisions? With marketing insights, product marketing teams can locate marketing channels that bring the most valuable customers. Product managers can use marketing data to improve customer experience. In a nutshell, insights help SaaS companies understand the customer journey better and find growth opportunities.

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Best Product Adoption Tool For Product Managers

Userpilot

Every savvy product manager needs a product adoption tool they can rely on – because automating adoption is the lifeblood of many SaaS companies. In this article, we’re going to dig deep into a range of product adoption tools available on the market. We’ll cover what they do, their pros and cons, and try to help you choose the best solution.

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Product Managers Play Fast & Loose With What Is And Is Not Legal

The Accidental Product Manager

Some vaping products have been banned, but are there ways around this? Image Credit: kthtrnr. Ah, but to be the product manager for a vaping product. I mean these things have taken off like a rocket: they came out of nowhere and all of sudden we saw people everywhere engulfed in a cloud of smoke as they decided to vape instead of smoke cigarettes. However, the U.S. government became concerned when studies showed that vaping was attracting children and more kids were starting to vape – just like

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Customer Success Process: 11 Ways to Drive SaaS Growth as a Customer Success Manager

Userpilot

Your customer success process can easily become chaotic. Since customer success is a relatively new career, CSMs tend to take tasks from sales, support, product marketing, and more than they can handle. But if your goal is to engage users , retain customers, and drive success, you better not get distracted from the most impactful tasks. So, what customer success processes should you focus on as a CSM?

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Your favorite moments from Pulse 2022

Gainsight

We knew walking into the Moscone Center, before the crowds arrived, that Pulse 2022 would be special. Maybe it was the fact that we were all finally back together in one place. Or maybe it was the fact that new colleagues and collaborators from Community and Product were joining us this year. Whatever it was, we could feel the difference. . What we didn’t know was how much everyone else in the Pulse community would love the event this year.

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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What is Customer Training and How It Can Help You Drive SaaS Product Growth

Userpilot

How effective is your customer training strategy? The answer is always in the numbers. Properly educated customers will engage more with your product and are most likely to become loyal. If you’re not seeing much of that, then chances are you need to educate customers more. This is beyond the basic onboarding that everyone does. Read along to learn what customer training means, the best practices, and the tools you need to succeed.

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WATCH: Creating a Competitive Benchmark Analysis

Sequent Learning

Transcription: Hi, and welcome back to the ace video series. Today I want to talk to you about creating a competitive benchmark analysis. As product managers , we understand how important it truly is to create a fantastic competitive analysis. It isn’t the only thing. We want to understand what the market is doing, and we want to know where our customer’s needs are and what some problems and issues are that they may have as well.

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How Can Sentiment Analysis Be Used To Improve Customer Experience in SaaS?

Userpilot

Wondering how you can leverage sentiment analysis to improve customer experience? Customers are actively sharing their thoughts on social media and review sites, making these places valuable sources of customer feedback. To access this large pool of actionable data, you need to conduct sentiment analysis. With sentiment analysis, you can discover essential customer insights, identify customer pain points, and modify your products and services accordingly.

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Migrating Atlassian Applications from Server to Cloud: FAQ

Modus Create

Moving your Atlassian applications from Server to Cloud is no small endeavor, but the ROI of moving to Cloud is worthwhile for many of our clients. In this article, we explore the process for migrating Jira and Confluence to Cloud, based on our experience helping several large organizations successfully migrate to Cloud. We’ll share answers to commonly asked questions from several client discussions.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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What is Engineering as Marketing and How Can It Help You Drive Product Growth

Userpilot

What is engineering as marketing and how can it help you drive product growth and boost your authority in your industry? In this article, we’re going to cover everything you need to know about engineering as marketing, including: What is engineering as marketing? Best practices for implementing it. Real-world examples to inspire you. Let’s get started.

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Passion and Problems are Product Management

Feedback Loop

Tony Poon is the chief product officer at R-Zero.

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A Fail-Safe Trick in your Search for the Right Productivity Apps

Nir Eyal

The internet is inundated with articles that have titles like “The Best Productivity Tools of the Year” and “Productivity Apps That Will Make Your Life Easier.” Dozens if not hundreds of apps claim to help people focus, manage their time, and stick to healthy habits. The post A Fail-Safe Trick in your Search for the Right Productivity Apps appeared first on Nir and Far.

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