Fri.Sep 16, 2022

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Learnings from London: Critical thinking for product teams by Teresa Torres

Mind the Product

This week on our Learnings from London series, we go back to #mtpcon London 2017 to this illuminating talk by Teresa Torres. She shares a visual aid to help you focus your team’s energies and improve critical thinking. [.] Read more » The post Learnings from London: Critical thinking for product teams by Teresa Torres appeared first on Mind the Product.

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How Product Adoption Creates Recession-Proof SaaS Businesses

Product Management Today Submitted Articles

How do you make sure that your SaaS business lasts through recessions? The answer is product adoption. Let’s explore why and how product adoption can help you.

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Customer Focus Examples and Ways to Improve Your Company’s Customer Focus

Userpilot

Looking for customer focus examples to inspire your company toward being customer-centric? This article will not only show you examples but also reveal strategies for being fully customer oriented. The benefits of a customer-focused company are enormous: higher retention rates , increased word of mouth, more customer loyalty, etc. Read on to learn more.

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They’re back! 5 more dangerous animals of product management

ProductBoard

A special thanks to Dean Peters for collaborating with us on this project! It’s a jungle out there for product managers. So much of a jungle, in fact, that back in 2021, we compiled a list of the dangerous animals of product management. These are the stakeholders and situations that—if left untamed—can get in the way of your product plans.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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Customer Lifecycle Segmentation: What Is It, How To Collect Data To Conduct Lifecycle Segmentation and Increase Engagement?

Userpilot

How can customer lifecycle segmentation help you boost user engagement and drive retention? Customers not only need to experience the core value of your product but also get repeated value from it. This increases retention by strengthening customer relationships with your brand. This is where lifecycle segmentation comes in. Let’s find out how a customer lifecycle marketing approach can deliver the highest value at each stage and improve product growth.

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Designing a Better UX Research Review Meeting: Lessons from the Design Research Team at Klayvio

UserInterviews

Better feedback = better results. Klaviyo’s Design Research Lead shares an inspired process for getting more value from research share outs.

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Why “Techsplaining” is a Bad Idea for System Admins

Modus Create

If you are looking for an “insert tab A into slot B” technical article… Sorry. This isn’t that but it’s still important for any Atlassian administrator. The technical world is rife with tediously detailed articles. Too often, they leave out the human aspect. To that end, this treatise focuses on the real reason we do what we do for a living, and how we might best approach it.

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What is DevOps? A Comprehensive Guide

eG Innovations

What is DevOps. The term DevOps is a combination of the words “development” and “operations.” In practice, DevOps is a collaborative approach to the work that is performed by an enterprise’s IT operations staff and their application developers. Collaboration and communication between these two teams, who might otherwise function separately, are meant to increase the speed and quality of product or application releases.

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BoS USA 2022: Sunday Duck Tour

Business of Software Conference

Although BoS Conf USA doesn’t officially start till Monday 26 September we do also provide Sunday afternoon activities and this year Quiet Light have generously put on a Duck Boat Tour of Boston for attendees! Join Quiet Light and the BoS team as you venture off on a tour of the city by road and water. You’ll cruise by all the places that make Boston the birthplace of freedom and a city of firsts, from the golden domed state House to the Boston Common, the historic North End to fashionable

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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

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Tacos and Tide Pods: Authenticity, Exciting Milestones, and LinkedIn

UserInterviews

Tacos = the great. Tide Pods = the not-so-great. An honest chat about the (mostly really great) state of User Interviews.

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15 Best Customer Experience Examples That Drive Customer Loyalty and Growth in SaaS

Userpilot

Customer experience examples are everywhere. And it’s no secret that a great customer experience is essential for: Engaging customers. Driving customer loyalty. Increasing WOM. Improving customer-led growth. But, not everyone can identify good customer experience when they see it. Hence we’re here to show you 15 of the best examples we could find. TL;DR.

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Create More Management Ease with Continuous Flow and Lower WIP: Aging First

Johanna Rothman

Most managers I see feel a ton of pressure for delivery. The managers need to “deliver” more projects, products, and features. That pressure rolls down to the teams. Too often, the team hears, “Can you just do a little more?” That often leads to the so-called “quiet quitting” problem. The problem isn't quiet quitting.

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Beta Testing Feedback Form Template: Best Practices and Examples

Userpilot

What is a beta testing feedback form template? How can you customize it to gather valuable feedback from users? Beta testing is one of the most effective ways to gather feedback on a product , but getting useful feedback and handling beta testers is not always as easy as it sounds. This article outlines some best practices for feedback forms for your beta tests and shares some examples to inspire you.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.