Wed.Jan 05, 2022

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Drata’s CEO Adam Markowitz on creating a culture of cyber security

Intercom, Inc.

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. Cyber attacks have gone up 125% from the previous year, and with companies shifting to partial or fully remote settings, it shows no sign of slowing down. In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-par

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Rerun: Making Better Predictions – Margaret Heffernan on The Product Experience

Mind the Product

Predicting the future is hard. In this podcast episode, sponsored by Amplitude, we turn to Margaret Heffernan to learn how to do it better. If she can’t help, there’s no hope! [.] Read more » The post Rerun: Making Better Predictions – Margaret Heffernan on The Product Experience appeared first on Mind the Product.

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How to Land a UX Research Internship (with Open Listings)

UserInterviews

Everything you need to know to land a user experience research internship—including a shortlist of open roles.

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ONE THING on Product Guardrails

Product Culture

After high-level themes were agreed upon by stakeholders, “We wanted as much autonomy down at the engineering and product team level as possible. Of course, there were some of what we call guardrails and goalposts. Within those guardrails, they could decide what that product looked like or how we were going to go to market.” That's David Cancel, CEO of Drift.

Roadmap 52
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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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3 User Testing Program Resolutions (And How to Keep Them)

Centercode

It's the time of year for resolutions: where we dream big about the things we want to do and improvements we want to make in the hopes this year will be better than the last. But as everyone who's two weeks into a diet or exercise routine knows, resolutions are easy to set but difficult to keep — especially when you don't have a system in place for making it happen.

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How to Talk About the Value of Your Product Without Talking About the Product

Product Management University

The value of your product isn’t what the product does. It’s what the product does for the customer. Think situations and outcomes. Here’s a typical scenario. A salesperson is having an initial conversation with a prospect. One of the first things the prospect will ask is, “Can you give me an overview of your product?”. Product marketing professionals have been trying for decades to create simple responses to that question.

Workshop 130
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Understanding Microservices with an Event-Driven Node.js Project

Modus Create

Microservices architecture is an approach that structures an application as a collection of services based on business components or capabilities. The services are maintainable, testable, and independent of each other. They are also loosely coupled to deploy changes independently and each service can be assigned to a small team of developers. . There are several benefits of adopting a microservices architecture. .

Events 52
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The Best Onboarding Software for SaaS Companies in 2022

Userpilot

With so many options on the market, it can be difficult for SaaS executives to find the best onboarding software for their product. What you need is a rigorous analysis of the top players out there, based on an understanding of the features that quality onboarding software needs to provide to be competitive. Well, you’ve come to the right place.

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Modal Design Best Practices for SaaS

Userpilot

Modal design can be a tricky issue for even the most experienced of product teams. Sure, you want to grab your user’s attention, but you also don’t want to get in their way too often. Otherwise, the level of friction caused will be too high, and your customer will probably churn. The solution lies in understanding when to use a modal (and when not to!

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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.