Thu.Mar 31, 2022

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Product Design Process vs Google Design Sprint

Imaginary Cloud - Design

Developing digital products with a good user experience (UX) is becoming a must, both in B2C and B2B business models. As part of product design, digital teams need to understand exactly which problems a product is supposed to solve. User-centered design is a discipline that focuses on the users and their needs, and many companies worldwide have started to develop their own approaches and methodologies to put this into practice.

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Mobile App Customer Sentiment: 2022 Customer Engagement Benchmarks

Alchemer Mobile

The following data and information is from our 2022 Mobile App Customer Engagement Report. Understanding consumer sentiment starts with gauging consumer emotion. Apptentive’s Love Dialog feature is used to gather the data, which starts with a simple “yes” or “no” question: “Do you love our company?” In 2021, 93% of all consumers who were prompted by a Love Dialog responded “Yes” or “No” rather than closing out of the prompt.

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Featured Product Management Consultant: Todd Blaquiere

280 Group

For this featured interview from our Consultant Interviews Series we have Todd Blaquiere, who shares with us his? valuable advice on how a Product Management organization can be more strategic and up- level its team. . How and why did you break into Product Management? Like most Product Managers , I didn’t determine a clear path into Product Management.

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March’s top product management content

Mind the Product

It’s been another busy month for the editorial team at MTP towers. We’ve brought you podcasts on moving from UX to Product, fireside chats, posts on experimentation, ProductTank write-ups on organisation behaviour and dysfunction, and much more. Here’s a recap of our most popular posts in March. [.] Read more » The post March’s top product management content appeared first on Mind the Product.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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Regulated Products

The Product Coalition

Creating a product in a regulated industry has significant ramifications for product teams. Continue reading on Product Coalition ».

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Google Password Manager is Epic

The Product Coalition

Was there ever really a time before Google Password Manager (GPM)? Ah, yes, 8 years ago…the memory is fleeting, 2015. GPM… what would I do… Continue reading on Product Coalition ».

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Sales Velocity in SaaS: What is it and how to effectively improve it?

Userpilot

What is the SaaS velocity formula? You might be wondering how “velocity” factors into SaaS when you read about it in physics. Well, in this case, too, velocity has something to do with speed. Many SaaS companies don’t give enough importance to the SaaS velocity metric, yet it’s one of the key sales metrics. So, what exactly is SaaS sales velocity, and how can it help you boost revenue ?

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Lessons from a Product Launch: Rivian

ProductPlan

Lessons from a Product Launch: Rivian. Ask any product manager, and they will tell you that product launches are equal parts daunting and exciting. “Go, go, go” is the mantra, as all team members kick into high gear to get the first minimum viable product (MVP) out into the world. Launching a product should be an exciting time for product managers and key stakeholders.

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Your 3-step approach to delivering effective constructive criticism

Atlassian

Subscribe to Work Life Get stories like this in your inbox Subscribe. 5-second summary. Trying to be too nice when delivering feedback can confuse the receiver. The direct approach is best. Making sure you, as the feedback giver, are in the right frame of mind before delivering constructive criticism is an important step. Creating an environment of psychological safety can make it easier for people to take feedback without getting defensive.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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Product analytics for designers

Mixpanel

When asked if they use or are comfortable with product analytics, most designers I know look away like a dog caught eating a whole jar of peanut butter while their owner was out. Part of the reason why this tends to be the case is because of those two words alone: Product. Analytics. If either word enters the conversation with designers, you might as well start talking about artificial intelligence, crypto, NFTs, or any other topic with a deep breadth of technical intricacies.

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Basics of user research resume: advantages & expectations

TryMyUI

In a world filled with cut-throat competition, standing out can be a difficult task. It can be daunting for anyone to get outrightly rejected over and over again. The art of writing a perfect resume to hear back from any company is often acquired after several hits and misses over the years. Well, a career in user research is taking a similar route. .

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What Is a Product Engagement Score?

ProductPlan

Product engagement score, or PES, measures how users interact with a product. PES brings into sharp focus three key metrics— product adoption , stickiness (i.e., repeated usage), and growth. Centering on these critical metrics deepens an organization’s understanding of the customer experience. How Is PES Calculated? A product engagement score is the average of the values for adoption, stickiness, and growth.

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APIs for IT Monitoring Solutions

eG Innovations

eG Enterprise Support for IaC and automation – APIs, CLI and Power BI Integrations. The majority of monitoring and management solutions used in enterprises provide their customers with APIs (Application Programming Interfaces) and a CLI to facilitate DevOps type workflows. With IaC (Infrastructure as Code) becoming de facto and ubiquitous, decent APIs have long been a must have on product evaluation checklists; there are of course a few exceptions – namely products aimed only at SMB

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Driving Business Impact for PMs

Speaker: Jon Harmer, Product Manager for Google Cloud

Move from feature factory to customer outcomes and drive impact in your business! This session will provide you with a comprehensive set of tools to help you develop impactful products by shifting from output-based thinking to outcome-based thinking. You will deepen your understanding of your customers and their needs as well as identifying and de-risking the different kinds of hypotheses built into your roadmap.

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How Do You Know If You Need Product Operations?

ProductPlan

When it comes to the product team’s organizational structures and strategies, product operations is the hot new thing. More and more teams realize the value of having an operationally-focused professional. The role frees up time for product managers. Product operations document and optimize processes, as well as streamline communication. Moreover, they aggregate and analyze data.

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Finding the Right Fit – Selectivity and Our Model

Innovatemap

An unspoken rule in the business world is “never turn away free money.” If someone wants to pay you for your skills, shouldn’t you let them? I was pleasantly surprised in my first few months at Innovatemap to see that, here, we take a very different approach. Easily my favorite part of work each day is the people I get to spend my time with. My teammates never cease to inspire and amaze me, and it’s an incredible (albeit somewhat daunting!

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Why Early Maturity CS Teams Need A Less-Is-More Approach To Data

Gainsight

Data drives your customer success program. It adds up to highly effective scorecards. It enables correlations that help predict renewals and expansion opportunities. BUT, it can also create delays in your program, confusion among teams, and derail your target CS outcomes. Avoiding those data pitfalls is imperative for early-stage maturity teams. . Recently, Gainsight’s Director of Customer Success Strategy, Tim Van Lew, spoke with Cameron Marijosius SVP, Customer Success at GovOS about how to en

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What Is Guided Analytics?

Reveal

Reveal Embedded Analytics. In today’s ever-changing data world, traditional BI approaches and business managers are struggling to keep up the pace, enhance efficiency, generate ROI, and boost business value. To get the most out of data, effectively predict future outcomes, and make more intelligent business decisions, organizations must bridge the gap between data scientists, business analysts, and the machines doing the work in the middle.

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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Time Audit: If you can never find time for the “important” work, read this!

Bryce York

Do you find yourself wondering where your week goes? . Feel like you can never make time for the work you should (or want to) be spending your time on? Do you feel like you’re stuck doing things that aren’t the right use of your time and skills? The best starting place for answering questions about your time is to get an accurate understanding of how you’re spending your time now and then define how you would like to spend your time.

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Atlassian Forge: The Next-Gen Cloud Development Platform

Modus Create

A decade after the launch of OnDemand, bringing Atlassian’s flagship products to the cloud, Atlassian is once again revolutionizing how we use these ubiquitous technologies. . Introducing (drum roll please) — Atlassian Forge. What is Atlassian Forge? Forge is Atlassian’s next-generation cloud development platform. Announced in 2020 and released for general availability in 2021, Atlassian Forge allows development teams to create applications for Jira, Jira Service Management, Confluence, and Comp

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A crash course on comms for founders — Nairi Hourdajian’s early-stage advice from Figma & Uber

The Review by First Round

Today’s episode is with Nairi Hourdajian , the VP of Communications, Content and Community Marketing at Figma. Prior to joining Figma, Nairi was the Chief Marketing Officer at Canaan, an early-stage venture capital firm. In 2013, she became Uber’s first communications person and spent the next 3 years building out the function. Before getting into tech, Nairi came from the world of politics.

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Questioning tech: The past, present, and future of survey tools

Intercom, Inc.

?. Last week, we introduced three brand-new products to help businesses drive customer engagement and growth. One of them was Intercom Surveys – a tool that connects you to valuable customer insights and enables you to turn those insights into action in real-time. Intercom Surveys was, curiously enough, the result of survey, one we had sent to our users to gather their feedback on one of our features.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.