Tue.Oct 08, 2019

Shape Up – Ryan Singer on The Product Experience

Mind the Product

Basecamp is well known for its approach to product development – after starting out as an agency (37 Signals), it realised that the tools it used to manage its own projects would have value for others. What followed was a bootstrapped journey to creating an entire suite of products, using Basecamp’s own approach on how to work well together. Over the years, the company has publicly documented many of its processes. In its newest (free!)

5 reasons why every product manager should care about the business model

Product Warrior

What is the product manager role? One common startup answer is “to be the CEO of the product”, larger enterprises seem to prefer “the glue between all the business functions that delivers a product the users want”, while others define it as “the person accountable for what the product does”.

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Design Led or Designer Led? By Liam Casey

Mind the Product

On World Product Day 2019 Liam Casey from ski-school platform flaik delivered a talk called “Design Led or Designer Led” to ProductTank Brisbane. The talk gave careful consideration to how design and product can integrate with strategy to produce the right kind of alignment for the company and outcomes for the customer.

Building the Future of Caregiving with Madhavi Vemireddy

AlphaHQ

Every week, we shine a spotlight on a founder, designer, researcher, or leader in product who is building something that will shape our future. We share these stories to lend our support, spark interesting conversations, and create visibility among a global community of those who are building the future. Dr. Madhavi Vemireddy is the Chief Operating Officer and Co-Founder of CareTribe Inc. ,

Facebook Causes Continue to Show Little Promise as Fundraising Tools

How to Avoid Psychological Biases in Your Research

Centercode

In a perfect world, all the data you collect from your surveys would be 100% unbiased. But I don’t have to tell you that’s not the world we live in. In reality, bias is common in research. These psychological biases — the tendency to make decisions or take action in an illogical way — are introduced both in the way questions are asked and the way they’re answered.

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Communicating the value of content design

Inside Intercom

As a content designer, I often struggle to explain my role. The job is notoriously difficult to define, it looks different at every organization, and it has a ton of overlap with other roles. Content design is practiced by people with a dizzying array of job titles: product designers, UX designers, content strategists, interaction designers, information architects, technical writers, engineers, product managers, etc.

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Faking Agile Metrics

The Product Coalition

TL; DR: Faking Agile Metrics?—?An An Eye-Opening Exercise Imagine you’re a Scrum Master and the line manager of your team believes that the best sign for a successful agile transformation is a steady increase in the Scrum Team’s velocity. Moreover, if the team fails to deliver on that metric something is wrong with the Scrum Team. Alternatively, something is wrong with you as you are the Scrum Master and hence responsible for the team’s performance.

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Microservices and Go talks by Nulab Developer Jay Chen

Nulab

In September, Nulab developer Jay Chen from our New York office visited Singapore and gave two talks at our local developer meetups. Talk at NuSpace. The first talk was organized by the Singapore Kubernetes User Group and hosted at NuSpace , our Nulab user community space. Before the talk, the organizer/emcee James Buckett had attendees introduce themselves so that everyone could get to know one another. Migrating from Monolith to Microservice.

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What is missing in my resume?

The Product Coalition

A guide to help you put forward your experience the right way. Continue reading on ProductCoalition.com ». job-hunting product jobs skills-development resume

Product Analytics Playbook: Mastering Retention

Why do your users churn? In this guide you'll learn common product pitfalls and how to fix them.

Customer Support in the Age of AI: Real-World Learnings

TSIA

For all of the customer service jockeys out there, did you know that, according to a recent PwC study , “[Businesses should] take advantage of automation, but make sure customers can reach a human when one is needed. In turn, automated solutions should “learn” from human interactions so those experiences also improve?” ” Of course you did. You live and breathe customer support every day, all day.

Announcing First Round Essentials — After Publishing 180+ Articles on Management, We're Releasing Our First Book

First Round Review

Today we're releasing our first-ever book, rounding up the best management advice we've shared over the years

The Biggest Problem with Customer Delight Expectations

ProductPlan

Making a sale deserves celebration, but ringing that bell is only the start of the customer journey. Now it’s time for onboarding, collecting feedback, increasing usage, and eventually winning the renewal. These other crucial components often don’t get as much attention as the initial deal closing. But without meeting these customer expectations, you can’t grow these accounts. They’re equally as important and worthy of recognition.

New ebook: Design thinking for product teams

UserTesting

Download your free version of our ebook, Design thinking for product teams. We’ve entered the Experience Economy —where everything customers interact with compounds to form a lasting impression of a brand, good or bad. And as technology and society … The post New ebook: Design thinking for product teams appeared first on UserTesting Blog. Product ebook

6 Steps to Improving Your Application’s Analytics Experience

No one designs bad dashboards and reports on purpose. So why do so many applications have terrible analytics experiences? Download this ebook for secrets to creating dashboards and reports your users will love.

MeetMindful uses productboard to succeed in the competitive online dating space

ProductBoard

Back in 2014, Adam Taylor and his co-founders wanted to create a new kind of online dating experience. With services like Tinder, OkCupid, and Bumble, Adam and his colleagues still felt something was missing. “We We wanted to create a place for people who lived healthy, conscious, and mindful lifestyles to meet with one another. Source. Success stories

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Launching the new Amplitude Scholarship Program for Startups

Amplitude

There are over 5 million applications on the internet and app stores globally. Analysts estimate that only 0.01% of them are going to be commercially successful. Finding product-market fit is hard. It’s the most important job for any team at an early stage startup. To help support these teams, we are offering a 12 month scholarship to Amplitude’s growth plan for all seed-stage startups that qualify. Here’s how to apply. The best product experience wins.