Sun.Jan 06, 2019

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The year of breaking past human limits

Intercom, Inc.

We’ve reached a point in the digital era where customers not only seek, but expect personal communication from businesses. Don’t get left behind. It doesn’t matter if you’re an early-stage startup with three employees or a publicly listed company with 1,000, customers have come to expect fast and highly relevant interactions with businesses. As our CEO and co-founder Eoghan McCabe put it last fall at The Next Chapter, the only way to achieve this is by embracing automation technologies thoughtfu

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NebraskaProduct 2018 | Building a Local Product Community

The Product Coalition

Product Management is a hard job. That’s no secret. If you find a good product manager, they’ll often make the role look natural and even effortless. But behind the scenes, it can be high stress and even isolating at times. PMs are working with a team of real humans with different (and often competing) interests. They have to keep an ear to the ground for changes in their market.

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Leaders & Lessons That Changed My 2018

Product Club

Mentors are all around us when we look through our life and workplace. For me, 2018 was filled with inspiring and varied individuals and leadership styles. Several leaders had a big impact on my personal and professional development in 2018, as I made a transition from consulting on product and engineering strategy and execution with TribalScale in MENA to an internal product role with OLX Group in Europe.

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It’s time to stop “doing” Agile and become agile

The Product Coalition

At summer camp I taught orienteering. I taught young people how to use a map and compass to orient nature. I loved it… Lesson 1: D on’t trust the map more than your eyes For anyone who has once trusted their GPS, yet it drove them in circles or into a blocked off street, you’ll understand the importance of this point. For many teams, a project plan is a roadmap without the privilege of real-time updates.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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What if the Voice assistant is humanized?

SidsAvenue

I was travelling with a friend who knew the route to our destination. I had Google maps on too. But I was following my friends directions. So every time I took a different turn, Google maps would say "OK" and then direct me again. This kept on happening a few times. And my friend and I thought, what if Google maps assistant is humanized? It would have behaved like a friend.

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