Plan Your Build, Don’t Build Your Plan: Get the Most From Your Retrospective
Mind the Product
SEPTEMBER 27, 2018
It was a Friday afternoon and I was feeling nervous. I was about to meet our biggest customer, an established enterprise owning some of the world’s most valuable brands. As our product helped companies, well, build their brand, it was a big deal. The meeting was planned to take only 25 minutes, so we got straight to the point. There had been a serious legal incident with celebrity images published outside of the license agreement, and the customer was now facing catastrophic claims.
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