Fri.Jul 20, 2018

article thumbnail

Mental Models Applied: Using A 2×2 Chart For Handling Competitive Objections

The Secret PM Handbook

In some earlier articles and in a talk I gave at a local product management meetup , I’ve shared about the importance of having a toolkit of mental models. They help with decision making, problem solving, communication, plus every other thing we do as product managers. A good mental model can help you see things in a different way. Click To Tweet.

article thumbnail

How to Help Others Without Losing Yourself by Roisi Proven

Mind the Product

Roisi Proven, product leader for startups in the media industry, brings us a personal case study about her journey towards leading with empathy without harming her own wellbeing. Please note, this talk deals with issues such as death, mental illness, and descriptions of mental breakdowns. Empathy as a Superpower. Empathy is a powerful tool to have as a leader, and by being able to truly put yourself in the shoes of others, and feel the pain of their lived experiences, we are able to support them

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Top Comms Mistakes Startups Make — And How To Avoid Them

First Round Review

After two decades of comms experience with companies like Eventbrite, Yahoo, Mattel and Nike, Terra Carmichael shares four common PR mistakes and her techniques for sidestepping them.

article thumbnail

4 digital products disrupting their industries

The Product Coalition

Product management is seen by some as providing a service via a digital platform to a consumer, however there are many brands going above and beyond this basic principal and disrupting their industries completely. Digital products can change the way a consumer sees a particular sector and shape their expectations for any future experiences in that sphere.

article thumbnail

Beyond the Basics of A/B Tests: Innovative Experimentation Tactics You Need to Know as a Data or Product Professional

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

article thumbnail

What Does a Product Manager Do?

BrainStation Product Management

As the name suggests, a Product Manager (PM) is responsible for overseeing product development from conception to completion, and beyond. They help figure out what products should get made, ensure that they do get made, and report back on how users are responding to those products. In terms of digital product management, PMs are the glue that holds together the user experience, the technical requirements, and the business requirements of a product.

More Trending

article thumbnail

Talk to me (it's Human Nature)

dscout People Nerds

Maslo founder Cristina Poindexter on why talking to ourselves is the next frontier in engaging with tech. .

73
article thumbnail

Engineering led? What to watch for

The Product Bistro

There are three principal types of companies: Sales led, marketing led, and engineering led. All three of them have distinct characteristics and traits, however, the engineering led organization (or ELO) has some distinct attributes that you can key off of. The ELO is the topic of this post. First, let’s define what I mean by ELO. An ELO is a relatively small company.

article thumbnail

5+ ways to boost conversion rates with qualitative analytics

The Product Coalition

Marketers can use qualitative app analytics to investigate the real reasons for falling conversion rates Are your mobile app’s conversion rates breaking your heart? Let’s turn that frown upside down. If you are marketing a mobile app, you’ve probably had long days or even nights of staring at less-than-stellar conversion rates, trying to understand why they are low.

article thumbnail

Keeping cool when things heat up: how to support angry customers

Intercom, Inc.

One of the unavoidable realities of working in customer support is responding to customers who are upset or angry. Learning the best ways to handle those situations helps not only satisfy the customer, but also to keep your cool. Before starting in customer support at Intercom, I worked as a bartender in Chicago’s Wrigleyville neighborhood. The area was exciting, busy and filled with people who had started drinking early and kept going all night.

article thumbnail

Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.