Fri.Jul 29, 2022

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World Product Day 2022: Product insights from around the globe

Mind the Product

On Tuesday 19th July 2022, the global product community came together to celebrate World Product Day. A lot of fun was had, many insights were shared, and a huge amount of learnings were posted online for us all to improve our product crafts together. Here are some of the highlights from the day, including talks [.] Read more » The post World Product Day 2022: Product insights from around the globe appeared first on Mind the Product.

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Machine Learning (ML) Demystified: What Do You Need to Know About it?

The Product Coalition

The emergence and evolution of data science have been one of the biggest impacts of technology on enterprises. As the web world keeps growing and getting competitive, there’s a dire need for businesses to learn as much as they can about their consumers and the patterns impacting sales and profits. In short, there’s a need to implement technologies that can simplify data gathering, assorting, and managing, now more than ever.

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10 must-have WooCommerce plugins to improve customer experience

TryMyUI

In a nutshell, customer experience, or CX, is your customer’s perception of their experience with your brand. It focuses on your relationship with your customers. It also includes every interaction you have with them, no matter how brief, even if it didn’t lead to a purchase. How customers view your brand impacts your bottom line and revenue in the long run.

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The Story Spine: How to Structure Better Product Stories

The Product Coalition

Writing user stories is a good practice, but for articulating business outcomes, they are not enough. Let’s talk about how to share a compelling product narrative. Once upon a time, I thought writing a good set of agile user stories with specific Given/When/Then acceptance criteria was the most important part of a product person’s job. I had recently made the switch from software engineering to product and was committed to spelling out requirements in a user-centric way that engineers could unde

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Beyond the Basics of A/B Tests: Innovative Experimentation Tactics You Need to Know as a Data or Product Professional

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Gainsight Horizon AI Labs: What Is The Right CSM to Customer Ratio?

Gainsight

Co-authored by Shantan Reddy. I don’t know about you – but data is one of my favorite things to geek out about (in addition to creating music parodies and talking about physics ). . Many of you know Gainsight has thousands of customers and tens of thousands of customer success managers that use Gainsight daily, so we have a substantial source of data in our platform.

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10 must-have WooCommerce plugins to improve customer experience

TryMyUI

In a nutshell, customer experience, or CX, is your customer’s perception of their experience with your brand. It focuses on your relationship with your customers. It also includes every interaction you have with them, no matter how brief, even if it didn’t lead to a purchase. How customers view your brand impacts your bottom line and revenue in the long run.

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Eat Your Own Dog Food: How Centercode Tested Our Own Software

Centercode

In Spring of 2021, Centercode's biggest release yet was imminent and it was finally time to gather customer feedback. Coincidentally, the release included an entirely new framework, Delta testing, built to capture actionable feedback from testers with minimal effort.

article thumbnail

10 must-have WooCommerce plugins to improve customer experience

TryMyUI

In a nutshell, customer experience, or CX, is your customer’s perception of their experience with your brand. It focuses on your relationship with your customers. It also includes every interaction you have with them, no matter how brief, even if it didn’t lead to a purchase. How customers view your brand impacts your bottom line and revenue in the long run.