Thu.Dec 06, 2018

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The Perks of Being a Generalist

Mind the Product

I’m lucky enough to be able to say that I love what I do – but why? What is it that gets me up to go to work every day? Like many in our field, I fell into a product job somewhat by accident, but I count myself as very lucky to have done so. It was an accident that has led me down a career path I truly love. There are tons of articles out there giving you advice on how to do this and that, but I’d like to use this opportunity to celebrate what a satisfying job working in product is: We’re

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Creating and Destroying Value

Pragmatic Marketing

I read Seth Godin’s blog every day. Many days, what he says relates directly to pricing. Today’s blog— Is There a Marketing Person Leading the IT Team —is just one of those blogs. He provides a few horrendous examples of companies interacting with their customers. In these cases, they are all the result of IT making decisions on what is easy for them to do, not what the customers really want.

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How Product Managers Can Better Understand Their Customers

Alchemer Mobile

On December 5, 2018, we hosted a webinar on how product managers can better understand their customers. Product leaders constantly strive to improve their products to drive greater engagement, grow revenue, and delight customers. To achieve that goal, one of the first questions you need to ask yourself is, “Do I understand what my customers want?

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Top 5 Reasons Your Jira Backlog Fails You

UserVoice

There’s a strong chance you and your dev team are already relying on Jira for backlog management of technical projects, assigning bugs and scheduling sprints. And while Jira can be fantastic for managing these aspects, it has downsides as a thorough system of record for product management; most importantly, Jira often becomes a dumping ground for feedback and ideas without any purposeful.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Problem Solving as a Product Manager

The Product Guy

Guest Post by: Rashid Manzar (Mentee, Session 7, The Product Mentor) [Paired with Mentor, Harikrishna Menon]. I love solving problems. From high school to business school, and throughout my professional career, I was supremely comfortable with it , and reveled in solving problems, to the appreciation of my managers, colleagues, and teachers. Over time, I realized that my true passion lived in product management, but when I tried to showcase my problem solving skills in multiple interviews, I f

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Important Lessons in Understanding

The Product Guy

Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Watch now and see why she is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.

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Karen Peacock on growing Intercom from 350 to 600 people

Intercom, Inc.

SaaStr’s Harry Stebbings recently interviewed our COO about her journey from Intuit to Intercom. Their wide-ranging conversation touched on everything from product market fit to the best hiring approach to the role of COOs. Listen to the episode below. Short on time? Check out the transcript or get the key takeaways below. What attracted Karen to Intercom.

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What Product Teams Need from a Software Development Tracking Tool

The Product Coalition

Overview: For decades, product developers have created unique processes and tools to serve as a guide in brainstorming, documenting, and developing new entries into the market. With the increasing popularity of web software applications came a more flexible development lifecycle and new guiding process frameworks like Agile. Almost more of a mindset than true project management technique, Agile works to avoid dedication to long term planning in favor of nimble and flexible scheduling.

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11 Product Management Insights from Product Next 2018

TSIA

Leading XaaS (any technology-as-a-service) businesses are certainly not for the faint of heart, and Product Management leaders are in the hot seat. As the stewards for growth and profitability for their businesses and sitting at the epicenter of impact within their organizations, the expectations are high for their strategic insights, leadership, and guidance on a wide array of topics.

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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How not to lose users during app onboarding (Part 1)

UXCam Bluespace

Onboarding is the first point of contact with your new users. Let’s have a look at your user´s mindset.

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How to Go From Glorified Support to True Customer Success

Gainsight

It’s a tale as old as time—well, as old as, like, 2009 maybe. Customer Success was the new business buzzword, except it wasn’t a passing fad. It was starting to gain real traction in companies like Salesforce and Workday. And a lot of CEOs were realizing they needed to get proactive about ensuring their customers’ success with their products and started investing in Customer Success Management.

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Which Medium is Best for Relaying Your Product Vision?

ProductCraft Debates

Visionary product leaders may have fully-fledged ideas about the kind of products they want to build, what those products look like, function like, and feel like for users. But even if they miraculously have this sense, they still have to build consensus and share their vision in a way that makes their teams rally around. The post Which Medium is Best for Relaying Your Product Vision?

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11 Product Management Insights from Product Next 2018

TSIA

Leading XaaS (any technology-as-a-service) businesses are certainly not for the faint of heart, and Product Management leaders are in the hot seat. As the stewards for growth and profitability for their businesses and sitting at the epicenter of impact within their organizations, the expectations are high for their strategic insights, leadership, and guidance on a wide array of topics.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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How to Build a CRM System for Your eCommerce Business

AB Tasty

A quick intro to CRM (customer relationship management) software: what it is, why it's important to your business, and how to choose the right one. This article was originally posted on AB Tasty as How to Build a CRM System for Your eCommerce Business.

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11 Product Management Insights from Product Next 2018

TSIA

Leading XaaS (any technology-as-a-service) businesses are certainly not for the faint of heart, and Product Management leaders are in the hot seat. As the stewards for growth and profitability for their businesses and sitting at the epicenter of impact within their organizations, the expectations are high for their strategic insights, leadership, and guidance on a wide array of topics.

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How not to lose users during app onboarding (Part 2)

UXCam Bluespace

There are different ways to onboard your user - The main goal should be to make it as easy as possible for the users to start with your app.

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The Introverted Product Manager

ProductPlan

Can introverts be successful as product managers? No matter what you may have heard, we believe the answer to this question is a resounding “yes!” If you’re an introvert, or simply have several introverted tendencies (who needs labels anyway?), this one’s for you. In this article, I’ll discuss a few misconceptions about introversion that may discourage introverts from pursuing product.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.