The Product Guy

AUGUST 30, 2019

Guest Post by: Gregory Rakovsky (Mentee, Session 10, The Product Mentor) [Paired with Mentor, Nis Frome ]. Finding the right product management job can be tough, as product management is a multi-faceted discipline that doesn’t lend itself well to classification. Regardless of title, be it Product Owner, Product Manager, or some other fanciful title, what a product person does in one organization may not be the same thing he or she does in another.

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User Testing Product Research Customer Experience Weak Development Team 128

Mind the Product

AUGUST 30, 2019

Can putting a product into the world really be harder than launching a spacecraft? In her keynote at #mtpcon San Francisco, Tricia Wang, Co-founder of Sudden Compass, says it can. While launching a spacecraft seems more complex, it all boils down to math, and there is scant unpredictability in the calculations. But you have to deal with a lot of external complexities that are completely out of your control when you ship a product, so the end result is highly unpredictable.

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User Testing Customer Feedback Customer Experience Product Research 111

ProductBoard

AUGUST 30, 2019

Working as a product manager at a young company without a support team, I spend a lot of time answering questions and collecting feedback from customers on Intercom. Doing so has given me far greater familiarity with the needs, and the mindsets, of our prospects and customers alike. (And of course, since we’re building a system of record for product management, all of these customers are also.

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User Testing Customer Feedback Customer Experience Product Management 75

Mind the Product

AUGUST 30, 2019

Every year, for MTP Engage Hamburg, we invite speakers from outside the mainstream product scene and ask them to contribute an additional perspective to stimulate discussion among our audience. This year we were very pleased to welcome Marie Louise Gørvild , Director of Techfestival Copenhagen, to present her view on the profound influence of product managers and other people who make decisions in tech, and the responsibility that comes with it.

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Technology Presentation Positioning Development 102

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

ProductCraft

AUGUST 30, 2019

Over my years in this industry, I’ve guided a wide variety of teams to software success. And along that journey, I have found that many product teams struggle with the same issues. How do you know if your team is suffering from a particular product development problem? Most likely, you’ll notice some signs. Below, I’ll. Read more » The post Symptom Checker: Common Product Development Challenges appeared first on ProductCraft by Pendo.

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Development 71

ProductBoard

AUGUST 30, 2019

Working as a product manager at a young company without a support team, I spend a lot of time answering questions and collecting feedback from customers on Intercom. Doing so has given me far greater familiarity with the needs, and the mindsets, of our prospects and customers alike. (And of course, since we’re building a system of record for product management, all of these customers are also.

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User Testing Customer Feedback Customer Experience Product Management 69

AB Tasty

AUGUST 30, 2019

We looked at 7 creative examples of one-to-one personalization to understand how these campaigns work and why they're successful. This article was originally posted on AB Tasty as 7 Examples of Great Personalization Strategies From Retail Brands.

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Branding Strategy Article 51

Roy Madden

AUGUST 30, 2019

We’re excited to launch a new version of the Feedly Web UI that improves the navigation and adds support for a cool dark theme. Here’s a quick demo of the new Feedly dark theme and left navigation bar updates: More visible Add Content (+). The profile and add content are now more visible in a left band. Team users will also be able to more easily add new teammates and share feeds and boards.

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Demo Management Management 56

Gainsight

AUGUST 30, 2019

As a customer success professional, you talk to your customers every day and gather a ton of feedback straight from the frontlines. This is real-time, super-rich data. It comes directly from the people who use your product—it’s gold! But … what happens to it? What’s really happening to product feedback? I dug into this burning question with customer success (CS) leaders at Pulse 2019.

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Feedback Software User Testing Customer Feedback Product Research 40

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User Testing

Business of Software Conference

AUGUST 30, 2019

What To Expect for 1st Timers and Ol’ Timers. With just over two weeks until the 13th Business of Software Conference USA starts in Boston, MA, here are a few of the things that you should expect this year. Whether you are 1st timers or ol’ timers, there is plenty going on and here are a few notes about what you should expect. We want Business of Software Conference to be the best conference you attend in the year, for content, for atmosphere, for attendee experience.

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Books Events Definition Information 40

UserTesting

AUGUST 30, 2019

The Human Insight Summit ( THiS ) is our first multi-city customer conference that brings together expert researchers, designers, product teams, marketers, and executives, all dedicated to creating exceptional customer experiences. Unlike other UX/CX conferences, over 70% of the breakout … The post The Human Insight Summit is coming to the Big Apple appeared first on UserTesting Blog.

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Customer Feedback User Testing Product Research UX 22

Business of Software Conference

AUGUST 30, 2019

Claire Suellentrop, Founder/CMO, Userlist.io. When marketing a product, it’s common for founders to focus on the product itself. “Look at our cool features! We help you do XYZ activity, but better!” This is a recipe for getting lost in the noise. Instead, capturing your customer’s attention requires focusing on her ultimate motivation (“job to be done”), which is to transform her current life-situation into a preferred one.

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Research Software Messaging Analytic Tools Feedback Software 40