Fri.Mar 04, 2022

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5 ‘Non-Tech’ Insights and Takeaways From the 2020 GameChanger Podcast

Gainsight

In 2020, Gainsight’s Adam Joseph, Regional Vice President EMEA, recorded a series called The GameChanger Podcasts. Adam was joined by several guests from all over the world and all professions, from entry-level CS to CEOs. They discussed the fundamentals of customer success, from workflows and processes to startups and enterprise business. But as the COVID-19 pandemic entered the scene, Adam was moved to explore more diverse subject matters that were topical, such as mental health, family

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Why Does Product Engagement Matter?

Alchemer Mobile

Product engagement is a critical factor when it comes to driving revenue, retention, and adoption of your mobile app. Engaging customers within your product experience is key to converting casual users into your most valuable customers. In this post, we’ll go over the basics of product engagement and some tips to increase product engagement. What is product engagement?

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From engineering to product management at Google

Mind the Product

In this ProductTank Exeter talk, Stephanie Hannon, then Senior Director of Product Management at Google, sits down with Thor Mitchell for a Fireside chat to discuss what it’s like being a product manager and the things she’s learned over her career. [.] Read more » The post From engineering to product management at Google appeared first on Mind the Product.

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Is it Time to Update Your User Personas?

ProductPlan

Creating a user persona is not a set-it-and-forget-it exercise. Users’ needs change. Their companies’ priorities evolve. The ways and places they interact with your product won’t stay the same forever, either. The last couple of years has given us significant examples of changes like these. You need to regularly revisit the persona details you’ve drafted and make sure they still represent your product’s users and what they care about.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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What is Infused Analytics for SaaS Companies?

Qrvey

In the SaaS world today, competition is fierce. Competition isn’t just about acquiring new customers, but also new partners and investors. SaaS founders know they need to stand out from the pack. But how and where do they create the most value and differentiation? SaaS companies get their start in many ways. Often founders start. The post What is Infused Analytics for SaaS Companies?

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Optimize your A/B test results with qualitative data

TryMyUI

Image Source The following is a guest post by Niraj Rajput, cofounder and Head of Engineering at Chisel Labs A/B testing is a great way to test new ideas and measure the effect they have on your website’s conversion rates. But how do you know which idea will be best? Qualitative data can help you make more informed decisions about what works best for your customers.

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Hear us out! If you’re not doing these 3 things, you’re not practicing active listening

Atlassian

Subscribe to Work Life Get stories like this in your inbox Subscribe. 5-second summary. Active listening requires the entirety of your attention. That means removing distractions and listening for understanding. To fully comprehend someone’s message, you must also consider cues other than their word choices. Rephrasing what the other person has said reassures the speaker that you were attentive to their message and allows them to clarify any inaccuracies.

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Overview: Setting the right metrics for product launches

Mixpanel

Product launches are fraught with challenges—from budgeting to timelines to collaboration breakdowns, there are many places and ways a launch can go wrong. But one area where headaches are preventable is metrics: i.e., how you measure the success of your launch and subsequent product performance. Every launch needs quantifiable metrics to judge its success.

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eG Innovations Featured in the IGEL Partner Pavilion at HIMSS 22

eG Innovations

A member of the IGEL Ready partner program, eG Innovations to showcase a single unified monitoring solution to help healthcare enterprises assure seamless and uninterrupted access to patient data and clinical systems across all devices and applications. eG Innovations is among a select group of exclusive partners to participate in the second annual IGEL Partner Pavilion at HIMSS 22, the healthcare industry’s information and technology event of the year.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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BoS Conf Online Scholarships 2022

Business of Software Conference

Business of Software is a paid conference with limited sponsorship. We focus on delivering value to our customers – the attendees. We know this means not everyone who would like to can afford the cost of attendance. We’re delighted and grateful for the lovely people at Balsamiq and Quiet Light for enabling us to offer some more scholarships to BoS Conference Online, first event next week, 9 March.