The Product Coalition
SEPTEMBER 22, 2022
How spending less time on professional development can help you grow your career faster. Continue reading on Product Coalition ».
Mind the Product
SEPTEMBER 22, 2022
This session On Giving Direction as a product manager was one of the themed sessions during MTPEngage Hamburg 2022. A stellar line-up of speakers shared their respective perspectives on how product leaders or product managers provide others with the necessary orientation to pull in one direction. [.] Read more » The post Giving direction in product with Janna Bastow, Chiedza Muguti, and Nacho Bassino appeared first on Mind the Product.
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Intercom, Inc.
SEPTEMBER 22, 2022
A few years ago, we published The Onboarding Starter Kit , which helped thousands of businesses successfully onboard their customers. Today, we’re launching a completely refreshed guide to help you activate, engage, and retain more customers in the modern age. Since the onset of the global pandemic, many businesses have become internet businesses. In addition, due to economic uncertainty, company after company is tightening their tool budget, making it more valuable than ever to hold onto, nurtu
The Product Coalition
SEPTEMBER 22, 2022
After hundreds of mistakes, I lead a team of product managers Continue reading on Product Coalition ».
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Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.
Intercom, Inc.
SEPTEMBER 22, 2022
At Intercom, our mission has always been to make internet business personal – and we think the key to creating those personal connections between businesses and customers is to facilitate conversational experiences. That’s why we are so proud to announce we have been named a “Strong Performer” in The Forrester New Wave™: Conversation Automation Solutions Q3 2022.
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
The Review by First Round
SEPTEMBER 22, 2022
Today’s episode is with Sydney Strader , VP of Customer Success at Catalyst. Prior to joining Catalyst, Sydney was the VP of Customer Success at InVision. In our conversation we focus on founder-led customer success, an area of early company building that’s often overlooked. Here’s a preview of her tactical advice: How to structure early customer check-ins, plus a framework to help surface more specific feedback.
dscout People Nerds
SEPTEMBER 22, 2022
Conducting UX research on a tight turnaround is challenge enough—doing so for populations at high risk of COVID-19 is another level.
The People of Product Management
SEPTEMBER 22, 2022
The relationship series is a set of blogs that explores the relationship between the Product Manager and other role-players in the product development environment. Each relationship plays an integral role in the overall Product Management function. These relationships are what get us out of bed in the morning and give us restless nights. They are at the core of what we do as Product Managers.
dscout People Nerds
SEPTEMBER 22, 2022
Visual design has a high barrier of entry that increases costs and inhibits diversity—but there’s a fresh way to approach this problem.
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“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.
The People of Product Management
SEPTEMBER 22, 2022
Have you ever experienced a leader articulate their product vision with such clarity that you felt you could almost reach out and touch this, yet to be developed product? You hung on their every word as your brain tried to fathom how this vision could be made a reality. You were exhilarated by the opportunity to deliver this product but at the same time terrified at the underlying complexity, which the visionary leader expertly hid behind the simplicity of the idea.
Usersnap
SEPTEMBER 22, 2022
You know you need insights from users of your product, but aren’t quite sure how to do it. Does that sound like a familiar challenge? Luckily, you aren’t alone. Some folks resort to Typeform to help out in getting insights, which isn’t a bad choice at all. However, there are some Typeform alternatives to keep in mind. We know it is hard just collecting customer feedback , but then making decisions out of it becomes even tougher.
ProductBoard
SEPTEMBER 22, 2022
Editor’s note: This post is part of a brand new video series to understand what goes on behind the roadmap – it’s an inside look at the life of product managers. Watch the full first video with Productboard’s own Sophie Lalonde here, find the second with Hope Gurion here, and keep an eye out for upcoming installments! The road to product management as a career isn’t always a straightforward one.
Dragonboat
SEPTEMBER 22, 2022
Many outcome-driven product leaders are calling portfolio management the latest iteration of agile, but what’s the key to driving portfolio management within your organization? Find out from the latest episode of Product Thinking with Melissa Perri where Melissa welcomed Dragonboat CEO, Becky Flint. Becky and Melissa discussed the rising need for portfolio management and Becky’s […].
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Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.
ProductPlan
SEPTEMBER 22, 2022
What is incident management practice? Incident management practice is the process of identifying and resolving unplanned incidents (often referred to as major incidents by teams following ITIL or ITSM practices). Types of incidents vary – from unplanned customer issues and service interruptions to events that degrade service quality. Some incidents may have a widespread impact on an entire user base (e.g., when a website crashes), while others may impact a handful of users.
Dragonboat
SEPTEMBER 22, 2022
From Forming to High Performing Product Ops So… you’ve got a product ops team. Maybe it’s just you, or maybe it’s a few people. You’ve got the buy-in from your company on the importance of your role and function. You’ve initiated the start of some transformational changes for your org. But now what? What’s next […]. The post Is your Product Operations high performing?
dscout People Nerds
SEPTEMBER 22, 2022
It’s easy to get a little too comfortable with your tried-and-true methods. Here’s how to mix things up and keep them fresh.
airfocus
SEPTEMBER 22, 2022
If features are good, then the more features your product has the better, right? Wrong!
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Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.
Intercom, Inc.
SEPTEMBER 22, 2022
At some point in their growth, businesses usually start investing in customer research. They work with consulting firms, hire their own analysts, buy data management software. But the fact is that a large portion of the employees – developers, marketers, product managers (whose work depends on an intimate understanding of the customer) – rarely, if ever, interact with them.
Gainsight
SEPTEMBER 22, 2022
Sometimes we find that the best observations come to us after an event, lecture, or gathering. That is exactly what is happening with Gainsight’s Pulse 2022. So many incredible keynotes and tracks were filled with exciting news and knowledge. . Over the years, we’ve been inspired by the unique strategies customer success professionals have presented to Pulse attendees and the way they’ve expanded CS beyond SaaS and into other industries. .
Intercom, Inc.
SEPTEMBER 22, 2022
Elasticsearch is an indispensable part of Intercom. It underpins core Intercom features like Inbox , Inbox Views, API, Articles , the user list, reporting, Resolution Bot , and our internal logging systems. Our Elasticsearch clusters contain more than 350TB of customer data, store more than 300 billion documents, and serve more than 60 thousand requests per second at peak.
ProductPlan
SEPTEMBER 22, 2022
As a product marketer, I’ve run a good number of launches throughout my career. Product launches. Feature launches. Some were quite big, requiring a tidal wave of activity that spanned departments. Others were small, perhaps only involving an entry in the biweekly release notes. Regardless of size and scope, launches always turn out better when you involve the product team.
Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)
Embark on a transformation journey into the heart of the data ecosystem! This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Delve into the diverse use cases where data analytics plays a pivotal role. We’ll explore how these applications are transforming with the introduction of Gen AI, and discuss the anticipated use cases for 2024 and beyond.
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