How to use the 5 Whys to Manage Stakeholders
Mind the Product
AUGUST 27, 2019
A few years ago, I worked with a client in a very hierarchical organization. Position and title were very important at the organization, and everything was done in strict accordance with operating procedures. My team had been brought in to teach a new way of working, and to show how it’s possible to move quickly. We quickly discovered what we were up against when we attempted our first small task: scheduling user interviews.
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