Mixpanel

JANUARY 9, 2020

In the age of data and analytics, we’ve come to believe that, with enough data, we can make smart decisions and become truly data-driven. But as the global data volume has gone from big to enormous, many businesses today find themselves thinking: What do we do with it? Collectively, we’ll be generating 175 zetabytes of data by 2025. And yours is among all that data—data about and produced by your customers as well as data that’s central to your day-to-day business operations.

Data Visualization 129

Data Visualization Analytic Tools Feedback Software Customer Feedback 129

ProductBoard

JANUARY 9, 2020

Consider a consumer mobile app that sells a monthly subscription to its service. Over the last 12 months, it’s shown stellar revenue growth of ~16% month-over-month for a 12-month period. On the surface, the app looks like it has a healthy degree of product-market fit. However, going one level deeper to understand the nature of its growth tells a different story.

User Testing 98

User Testing Product Marketing Marketing 98

ProductCraft

JANUARY 9, 2020

Does bigger necessarily mean better when it comes to product management? Do global enterprise companies really have the advantage over SaaS startups? These are a few of the questions our colleagues at Pendo had in mind as they crafted their annual product management survey. Hundreds of product practitioners completed it and their responses revealed some.

Enterprise 69

Enterprise Startups Research Software Product Research 69

First Round Review

JANUARY 9, 2020

We've rounded up 30 standout, must-share insights from the profiles we published over the last year. Read on for the most impactful pieces of advice we heard in 2019 — presented with hopes that you can apply them to make your next decade even brighter.

Presentation 125

Presentation 125

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

UserInterviews

JANUARY 9, 2020

Here, we highlight best practices we use in website usability testing (from high-fidelity prototyping to how we select participants) and some mistakes you’ll want to avoid.

Testing 105

Testing 105

dscout People Nerds

JANUARY 9, 2020

The transition to UXR from the world of academia can be rough. Here’s how to make it smoother. .

User Testing 105

User Testing Customer Experience User Experience 105

TSIA

JANUARY 9, 2020

Across the industry, the emergence of new XaaS business models are causing changes in the partner channel, forcing technology vendors to rethink their channel partner strategy and optimize these channels for XaaS. But what exactly is XaaS channel optimization? To answer that, we should first start with what it’s not. It’s not about perpetual license models, nor about sales of up-front, all-you-can-eat, one-time charge contracts of technology offerings only available on-premises.

Technology 59

Technology Customer Experience Strategy 59

Johanna Rothman

JANUARY 9, 2020

I'm delighted to announce I published the Conference Proposal book! I collated all the conference proposal posts into a book. And, I added more content only available in the book. The book is through copyediting. You can buy it on Leanpub now in all electronic forms. Yes, I will upload the book to all the other platforms (probably over the next few weeks).

Books 55

Books Consulting Management Management 55

ProductCraft

JANUARY 9, 2020

Throughout 2019, we posted a weekly debate question/poll to both our homepage and our Twitter feed, asking our readers to weigh in on “hot topics” related to product management. Last week, we shared some of the results of these informal polls, particularly those related to the themes of product team structure, career and professional development, Read more » The post Our PM Survey Says … (Part 2) appeared first on ProductCraft by Pendo.

Product Research 58

Product Research Information Development Product Management 58

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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

User Testing

AB Tasty

JANUARY 9, 2020

We took a look at the best landing pages that we found over the past year. If you're looking for inspiration, you've got the right article! This article was originally posted on AB Tasty as 7 of the Best Landing Pages from 2019.

Article 52

Article 52

dscout People Nerds

JANUARY 9, 2020

From navigating new data legislation to adapting to new social norms—researching users abroad requires some adjustments. .

User Testing 53

User Testing 53

Intercom, Inc.

JANUARY 9, 2020

We’re delighted to report that based on 784 customer reviews on G2.com, Intercom has beaten all other live chat tools to become the top ranked choice for sales, marketing, and support teams who want to interact with visitors to their websites and users of their apps. We’re thrilled (and humbled) that so many of our paying customers took the time to leave the detailed and informative reviews that ranked us #1, ahead of worthy competitors like Zendesk, Freshdesk, Drift, and so many others in

Reporting Tools 20

Reporting Tools Technical Review Data Visualization Customer Experience 20

dscout People Nerds

JANUARY 9, 2020

User personas get a bad rap—and sometimes for good reason. Here’s a great system for making ones you’ll love. .

Framework 40

Framework 40

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The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

Product Management

Intercom, Inc.

JANUARY 9, 2020

?. While it might be obvious that there’s usually a team of people collaborating on the vision and creation of good design, this truth applies just as much to the end user – there’ll be more than one person on the receiving end. Good design doesn’t only account for a single persona. Instead, you have to consider all people, all experiences and, crucially, all privileges.

UX 165

UX Customer Experience Research Software Data Visualization 165

Mind the Product

JANUARY 9, 2020

As we settle into the New Year we’re already looking ahead to the product leadership forums on our 2020 MTP calendar. And, to whet your appetite, here you’ll discover 10 pieces of advice from past forums, from the very best leaders* in the business along with supporting ideas from members of the Mind the Product community. (*As our leadership forums are conducted under the Chatham House rule, you’ll not see any direct quotes from our forums.

Leadership 161

Leadership Reporting Tools Events Books 161

Andrew Chen

JANUARY 9, 2020

Dear readers, I’ve only been writing sporadically recently on here — mostly because I’m working on a new book project (more to come soon on that!!) which has been taking all my time. In the interim, I’ve stayed pretty active on Twitter, writing tweetstorms that sometimes turn themselves into essays on here. For a quick summary of the essays that did make it onto here, including a couple guest collaborations, here’s an easy set of links: The Passion Economy (guest es

User Testing 110

User Testing Data Visualization Product Marketing Marketing 110

Andrew Chen

JANUARY 9, 2020

Dear readers, I’ve only been writing sporadically recently on here — mostly because I’m working on a new book project (more to come soon on that!!) which has been taking all my time. In the interim, I’ve stayed pretty active on Twitter, writing tweetstorms that sometimes turn themselves into essays on here. For a quick summary of the essays that did make it onto here, including a couple guest collaborations, here’s an easy set of links: The Passion Economy (guest es

User Testing 52

User Testing Data Visualization Product Marketing Marketing 52

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

Artificial Inteligence