Wed.Jul 17, 2019

article thumbnail

Stop Using the Wrong Product Metrics: Valuable Metrics Framework [Part 1]

Gainsight

This article is Part 1 in a two-part series that will help your product team find the right metrics to demonstrate and improve business impact. Stay tuned for the release of Part 2! As a product manager, your job is to drive value for your customers and for the business. The thing is, you can’t tell whether you’re driving value unless you have a way to measure the value that you’re creating!

article thumbnail

Keep it fresh: Managing a knowledge base that retains users

Intercom, Inc.

These days, many companies offer a knowledge base for their customers to use. The self-service aspect of knowledge bases makes them natural time-savers for users and businesses alike. But a knowledge base – or, as we call it here at Intercom, a help center – shouldn’t stand alone as your only support option. Nor should it be viewed as a detour on the way to talking to a human being.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The curse of knowledge: how it impacts you, and what to do about it

UserTesting

40
article thumbnail

The Power of Performance Reviews: Use This System to Become a Better Manager

First Round Review

Performance reviews are key to accelerating your report's career. A former Airbnb Product Lead shares the conversation template that he's used to build high-performing teams and motivate growth all year long.

article thumbnail

Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

article thumbnail

8 Analytics Podcasts for Understanding Users and Mastering Data

Amplitude

If you’re seeking to drive traffic and generate more leads, who better to learn from than the experts themselves? Podcasts are one of the best learning resources available, especially when it comes to breaking down technical subjects such as data science and analytics. To guide your learning, we put together the following collection of the best analytics-related podcasts to listen to.

More Trending

article thumbnail

Tableau Uses Centercode to Increase Beta Team Productivity By 100%

Centercode

Our latest case study looks at how the Centercode Platform helped Tableau Software, the world-class data analytics company, increase their beta team’s productivity by 100%. Tableau enables people to easily visualize, analyze, and make sense of data across disparate sources. By enhancing data visualization and business intelligence, they empower people to make better decisions.

article thumbnail

How to Build (Not Buy) an Email List

AB Tasty

Today, 99% of consumers check their emails daily. By 2020, the number of active email accounts worldwide will reach 4.3. Read more. This article was originally posted on AB Tasty as How to Build (Not Buy) an Email List.

Article 63
article thumbnail

Championing Product Excellence at Mind the Product San Francisco

ProductBoard

This week, the productboard team gathered at Davies Symphony Hall in San Francisco for Mind the Product, the largest product conference in the world. It was our first time sponsoring what one Product Manager described as “product management Christmas,” and we were excited to engage with over 1600 product enthusiasts hailing from 34 different countries.

article thumbnail

Product Experience Podcast: The Product Mensch

Mironov Consulting

Podcast: “The Product Mensch – Rich Mironov on The Product Experience” When: July 17, 2019. Listen on Mind The Product ‘s site. Hosts Lily Smith and Randy Silver talked with Rich about leadership, how to make sure that your next job is with the right company, and how to win friends and influence people. This wide-ranging chat also covered lateral leadership and how product management has evolved.

article thumbnail

Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

article thumbnail

1 Thing You Need To Know To Save You From Your Email Inbox

Nir Eyal

The post 1 Thing You Need To Know To Save You From Your Email Inbox appeared first on Nir and Far.

76
article thumbnail

The Best Times to Send Marketing Emails

AB Tasty

Ever hesitated before pressing 'send', unsure if you chose the optimal day and time for your marketing email? This article is for you. This article was originally posted on AB Tasty as The Best Times to Send Marketing Emails.

article thumbnail

Answer four questions to determine if it’s time to change your position

Messages that Matter

If there is a valid reason to change your position, this is the best time to do it while there is a lull in the action. Your target audience is thinking about vacation, not buying software. You’re probably juggling less balls in the air and have a little time to think about positioning. But I […].

article thumbnail

Piracy Impact Podcast: Former Dassault Systemes Anti-Piracy Head Andy Clarkson (Part 2)

Revulytics

Be sure to start with Episode 4 for part 1 of this conversation! In part 2 of this interview, Michael continues his conversation with former Dassault Systemes Anti-Piracy and Compliance Head Andy Clarkson. Andy shares more about the evolution of approaches to software piracy with some interesting parallels to his work in UK law enforcement. He also discusses how smaller software vendors can apply his “4E” approach (engagement, education, engineering, and enforcement) to their license compliance

article thumbnail

Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

article thumbnail

How To Select An Android Framework To Develop A Robust App

Arkenea

Are you searching for an Android framework to develop an Android app? An Android framework provides API (application programming interface) which includes pre-built code libraries and modules to access to low-level native libraries not directly accessible to developers. A framework will make your app development much faster by helping you avoid writing boilerplate code.