Mind the Product

NOVEMBER 3, 2017

As demonstrated with her TED talk we are all cyborgs now Amber Case has a pretty unique perspective on how technology impacts people’s’ lives. With clients, Amber regularly has to reign in their ideas – such as the smart fridge, which she sees leading us towards the Dystopian kitchen of the Future. Petnet.io is another example she conjures up, which is supposed to feed cats and dogs remotely.

Technology 131

Technology User Testing Data Visualization Customer Experience 131

Revulytics

NOVEMBER 3, 2017

It’s a familiar storyline these days. Software customers have many choices and high expectations, and as such, even the most established installations could fall to a more agile competitor. It’s against that backdrop that the term “customer-obsessed” has ascended in importance. What does it mean to be customer-obsessed? As Cliff Condon of Forrester Research makes the analogy in this video , i t’s like being that really intense sports fan, and the customer is your team. “ You need to be able to r

Analytic Tools 118

Analytic Tools Research Software Customer Experience User Testing 118

Product Innovation Educators

NOVEMBER 3, 2017

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. Join me at the annual PDMA conference, Chicago Nov 12-15. Five educational tracks and 30+ sessions. I’m co-presenting with John Spero from Praxair on how organizations effectively and simply accelerate their product capability.

Startups 96

Startups Product Management Product Manager Workshop 96

UX Studio

NOVEMBER 3, 2017

Working on a product without a decent product vision resembles going into the street with eyes closed. To advance a product (or life) direction helps keep things going and makes actions meaningful. On the other hand, a Product Owner has the responsibility for leading and guiding others as well. The PO needs to keep business plans and customer requests in mind while motivating everyone to work towards a common goal.

Vision 96

Vision User Testing Product Research Workshop 96

Speaker: Anne Steiner and David Laribee

As a concept, Developer Experience (DX) has gained significant attention in the tech industry. It emphasizes engineers’ efficiency and satisfaction during the product development process. As product managers, we need to understand how a good DX can contribute not only to the well-being of our development teams but also to the broader objectives of product success and customer satisfaction.

Customer Experience

Mind the Product

NOVEMBER 3, 2017

On April 19 & 20 the second edition of MTP Engage will take place in Hamburg. We’ve been really happy with the positive feedback we received for this year’s premiere – it’s great to know so many people took so much away from the event. Here’s a video with some impressions from this year’s event: What to expect for 2018. For 2018 we will stick mostly to the same format, but of course we’ll be tweaking things in order to apply our learnings from this year.

Data Visualization 10

Data Visualization Workshop Magazine Customer Feedback 10