Thu.Jul 02, 2020

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Five Habits for Continuous Product Discovery

ProductCraft

Editor’s note: This post originally appeared on the Pendo blog. There’s no denying that the product manager role is an ambiguous one. And even once you’ve nailed down the foundation of the job, there’s always conflicting opinions — for example, “you should always listen to your customers” vs. “the customer isn’t always right” and “stick. Read more » The post Five Habits for Continuous Product Discovery appeared first on ProductCraft by Pendo.

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Say Yes!

The Product Coalition

Why the Famous Advice Telling you to Focus and say no is all Wrong Photo by Drahomír Posteby-Mach on Unsplash There is this standard piece of productivity advice out there telling you to “Say No”?—?to distractions, to people who try to pull you into their priorities and away from yours. The late great Steve Jobs famously said that “Focusing is about saying no”.

Startups 143
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The 4 most recent product design books every designer should read

Imaginary Cloud - Design

As the Lead Designer at Imaginary Cloud , I conduct most of the interviews for design positions. While interviewing a design candidate, I frequently ask about their preferred books on the subject of UI/UX or product design. Sadly often, they answer: Don't Make Me Think or Design of Everyday Things. That’s the moment I know that my interlocutor knows very (very!

Books 138
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Trailblazing Women in Product Management: Heather Wiederstein, VP of Solutions Development (Head of Product) at Learning Ally

280 Group

For our next installment of the Women in Product Management series, I interviewed Heather Wiederstein, VP of Solutions Development (Head of Product) at Learning Ally. How did you get into product management? I joke with my team that none of us went to school to be Product Managers. We have fallen into it from some other role. I fell into it being a subject matter expert.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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How Zapier supports 3 million users by investing in customer outcomes

Intercom, Inc.

This way of thinking about support is all about efficiency. If you can maximize your team’s productivity, you can help more customers at lower costs. And it makes sense: in order to be around to support your customers well into the future, you need a solid foundation for scale. . But obsessing over efficiency can mask what’s most important, and most rewarding, to support teams – actually helping customers.

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Mastering Product Communication

The Product Guy

Guest Post by: Alexander Berry (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Brad Popiolek]. Many product managers, including myself, often reflect and think hard around the areas which they need to invest in to progress in their career; is it A/B testing, data analysis, go to market skills? I think the most important skill that a product manager needs to master is the foundational skill of communication, it sounds simple but if you can master this skill then everything else seem

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User Research for PMs by Yue Wu

Mind the Product

The product manager is the voice of the user. In this ProductTank San Francisco talk, Yue Wu – Head of Product for Home & Local Services at Yelp – gives some stories and tips for understanding users and how to be more convincing as a product manager. This talk also includes a Q&A session at [.]. Read More. The post User Research for PMs by Yue Wu appeared first on Mind the Product.

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Product Managers: Here’s How to Make Your Designers Love You

The Product Coalition

The Product <> Design relationship is one of the most important when it comes to building products without friction. For a smooth journey together, you need to know how to get along and play nicely! Product Management vs Product Design To those outside of tech, and even to some within, the meaning of different job roles can be confusing. Is a Product Manager not some kind of designer?

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Measuring to Learn vs. Measuring to Conform

Amplitude

Are you measuring to learn, or measuring to incentivize, justify, and manage? Both needs are valid in context, but teams (and frameworks and processes) often confuse the two. Take a quarterly goal. Once a goal is set, consider what happens to the perspective of the team. A week in, do they challenge the validity of that goal? Do they pivot? Consider a team spending weeks and months converging on the perfect success metric.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Successful Companies Build Mind Maps, Not Cool Products

The Product Coalition

Problem to Solution mapping in a user’s brain is crucial. Continue reading on Product Coalition ».

Startups 151
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Use These "Quick Quant" Research Methods to Back Up Your Qual Findings

dscout People Nerds

You can&#8217;t actually &#8221;quantify qual.&#8221; But pulling in quant data to support you qual findings may make your results more impactful. .

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Screening Participants in Research: How to Design Your Questions, Pitch Your Target Audience, and Choose the Right People

UserInterviews

Decide on the right screening criteria, write non-leading questions, avoid professional testers, and identify the right mix of great research participants.

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Discovering the Art of Creative Rebellion

dscout People Nerds

He’s been a starving artist in Europe, painted for Shugendo priests in Japan, and gotten rip-roaringly drunk with Beat poets. Now John S. Couch wants to help designers everywhere remember how to do the most crucial aspect of their craft: create.

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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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The 5 most recent design books every designer should read

Imaginary Cloud - Design

As the Lead Designer at Imaginary Cloud , I conduct most of the interviews for design positions. While interviewing a design candidate, I frequently ask about their preferred books on the subject of UI/UX or product design. Sadly often, they answer: Don't Make Me Think or Design of Everyday Things. That’s the moment I know that my interlocutor knows very (very!

Books 52
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The Art of Conducting Product Research for Innovation

Innovatemap

The concept of “get out of the building” has been hammered home in entrepreneurship and product management circles so often and so loudly that it’s become a cliché. But in the world of innovation, research takes on a slightly different form. Research is the bridge between an innovator’s dream and the real world. For that digital product to actually live and thrive, it needs more than just code.

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How Alignment Can Speed Up Your Work with Jonathon Hensley of Emerge Interactive

UserInterviews

Why getting everyone on the same page is the key to a successful team

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4 Thoughtful Principles for Service-Minded UXR

dscout People Nerds

It’s time to radically restructure how we serve those in need. Here’s how UX can step up to the plate.

UX 52
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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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How to Evaluate if Your Product Roadmap Aligns with Your Business Goals

Innovatemap

Congratulations! Your product is live, you have product market fit , and customers are seeing value. You have a long list of potential initiatives: competitive features, items sales reps have been asking for, usability enhancements, technical debt, among many others. You’re also experiencing the blessing and burden of customers. So what initiatives are you developing next?

Roadmap 40
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How to Explain Digital Products and Bring Them to Life

Innovatemap

“So, what’s your job?”. Coming from a family of non-tech professionals, I’m often asked to explain what I do…a familiar situation for anyone who works in tech. My default response is “I help bring digital product ideas to life. Please pass the mashed potatoes.” Blank stares and polite head nods typically follow my seemingly simple and to-the-point response.

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The Four Primary Components of Product Marketing

Innovatemap

Product marketers are indispensable to the success of a product company. They’re a rare blend of sales, marketing, communications, product team, and subject-matter expertise. They articulate your product’s purpose and play a critical role in scaling that unique positioning across your team. But… what do product marketers do? Product marketing is an interconnected web of many moving parts, but in this post I’ll walk you through four distinct areas of that web and why they matter: Product Brand St