Userpilot

OCTOBER 25, 2022

If you’re wondering what strategic product management is, you’ve come to the right place! In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users! Are you ready to dig in? I am! TL;DR. Product strategy defines who we are building for, what to build, and how to build it.

Product Research 98

Product Research User Testing Customer Feedback Research Software 98

Mind the Product

OCTOBER 25, 2022

In this guest post, Hazel Raoult delves into the key differences for product managers working in enterprise businesses. [.] Read more » The post Why product management in the enterprise is different appeared first on Mind the Product.

Enterprise 152

Enterprise Product Management Product Manager Management 152

Intercom, Inc.

OCTOBER 25, 2022

At Intercom, we believe customer service is changing fundamentally, and we’re building a product that fits the landscape of modern support. This means reimagining the way things have always been done, and reshaping familiar support tools to suit a world where every business is an online business. That’s exactly what we aimed to do with our new tickets product – taking a new perspective on the long-established ticketing system.

Customer Experience 118

Customer Experience Data Visualization User Testing Information 118

Johanna Rothman

OCTOBER 25, 2022

Any time we mess with people's money, status, or ability to work, we create emotions—for ourselves and the other person. As managers, when we offer a job or a promotion, those emotions tend to be happy. But layoffs? Those emotions are rarely happy—for anyone. If we try to bury those feelings, we might appear as if we don't care. If we think of ourselves, we become drama kings and queens.

Differentiation 89

Differentiation Banking Reference Consulting 89

Speaker: Anne Steiner and David Laribee

As a concept, Developer Experience (DX) has gained significant attention in the tech industry. It emphasizes engineers’ efficiency and satisfaction during the product development process. As product managers, we need to understand how a good DX can contribute not only to the well-being of our development teams but also to the broader objectives of product success and customer satisfaction.

Customer Experience

Gocious Blog

OCTOBER 25, 2022

Product managers face many challenges in their daily responsibilities. These responsibilities include coordinating with managing the people involved in the production process, from design to manufacturing to distribution.

Product Management 78

Product Management Product Manager Management Management 78

AB Tasty

OCTOBER 25, 2022

Elissa Quinby explains why a frugal mindset around experimentation can actually accelerate the process and increase resourcefulness. Elissa Quinby lives and breathes retail, with eight years under her belt at Amazon working across multiple business units and functions on the marketing and product teams, as well as prior positions at Google and American Eagle Outfitters.

Positioning 52

Positioning Marketing 52

Bain Public

OCTOBER 25, 2022

(Montreal, Canada) – Paul Ortchanian , President/CEO and Founder of Bain Public , will be a speaker at UXDX Community EMEA Series! About UXDX. UXDX is a global product-focused conference that hosts various conferences throughout the year, as well as community events for designers (UX), developers (DX), and other product-specific roles. Their mission is to help UX, Dev and Product people build better performing products by removing the boundaries between functions and focusing on user-outcome dri

Leadership 52

Leadership UX Events Customer Experience 52

ProductPlan

OCTOBER 25, 2022

We all know the clichés. The lab worker with a lightbulb over their head as their eyes widen behind safety goggles. The brilliant entrepreneur sketching out their breakthrough inspiration on a whiteboard in front of a rapt audience. The weary musician jotting down notes and chords that came to them in a dream or the product manager dreaming of new product ideas.

Data Visualization 52

Data Visualization User Testing Product Research Customer Feedback 52

ProductBoard

OCTOBER 25, 2022

The ongoing pursuit of Product Excellence Any product professional knows that embracing uncertainty isn’t something you just do once or even for a period of time – it always exists to some extent. The key comes in uncovering as much opportunity as possible, in your own role and across your team and organization. The Productboard 2022 Product Excellence Summit dug into the current environment of.

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Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

Product Management

Centercode

OCTOBER 25, 2022

If you’re building a product that makes an element of everyday life “smart”, you’re probably also helping to create a whole new market that has no set industry standards or expectations.

Marketing 52

Marketing 52

Bain Public

OCTOBER 25, 2022

Sometimes being highly specialized can limit a business. However, there are times where that knowledge and skillsets can enhance a market segment. Connektica appears to be the latter. Though a startup, Connektica uses their combination of radio frequency expertise, software development, and determined entrepreneurs to arrive at the perfect time to tackle some of the issues of mass manufacturing of satellites.

Product Research 52

Product Research Data Visualization Research Software User Testing 52

Centercode

OCTOBER 25, 2022

Whether you’re managing your first beta or your fiftieth, some mistakes can completely hamstring a beta test. Here are the biggest mistakes to watch out for as you prepare for your next test.

Testing 52

Testing Management Management 52

Innovatemap

OCTOBER 25, 2022

Innovatemap is rooted in relationships. It’s a core pillar of how and why we do business. From the start, we’ve placed a high value on building meaningful connections within the Indianapolis tech community. We invest in genuine relationships with our clients, stakeholders and ecosystem partners to celebrate each other’s successes and offer help when we can.

Events 52

Events Naming Vision Messaging 52

Speaker: David Bard, Principal at VP Product Coaching

In the fast-paced world of digital innovation, success is often accompanied by a multitude of challenges - like the pitfalls lurking at every turn, threatening to derail the most promising projects. But fret not, this webinar is your key to effective product development! Join us for an enlightening session to empower you to lead your team to greater heights.

Product launches

Centercode

OCTOBER 25, 2022

Sometimes, despite good planning, a beta test will fall off track. You could follow all of our best practices for planning and running a beta test, but there may be a moment when things begin to go wrong. There are a number of reasons why this might happen, and they are often beyond your control.

Testing 52

Testing 52

Userpilot

OCTOBER 25, 2022

Looking for the best customer engagement tool for your SaaS company? There are plenty of solutions of customer engagement on review sites, but they don’t make the choice any easier. The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, your budget, and the size of the company.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Centercode

OCTOBER 25, 2022

Public (or “open”) beta tests have become incredibly popular in recent years as big companies have added large public beta tests into their development processes. The increased buzz and excitement about an upcoming launch that often comes with a public beta test can certainly build momentum around a product.

Product Research 52

Product Research Testing Development 52

Userpilot

OCTOBER 25, 2022

Looking for the best tool for onboarding new customers for your SaaS company? There are plenty of solutions for onboarding new customers on review sites, but they don’t make the choice any easier. The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, your budget, and the size of the company.

Analytic Tools 92

Analytic Tools Feedback Software Research Software Data Visualization 92

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

Data Visualization

Userpilot

OCTOBER 25, 2022

Companies are prioritizing customer service to boost their user experience, and self-service portals are an integral part of that. The crux of self-service support is proactively creating help that customers can use when they need it—without the trouble of contacting a human agent. It’s a seamless approach that’s guaranteed to increase customer happiness and satisfaction.

Data Visualization 98

Data Visualization Analytic Tools Customer Communications Customer Experience 98