Wed.Mar 02, 2022

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Ask Teresa: How Do You Select Customers for Customer Interviews?

Product Talk

Welcome to the next installment of Ask Teresa, the column where I address common questions about continuous discovery. If you’d like to see the other posts in this series, you can find them here. Creating frequent touch points with customers is one of the core tenets of continuous discovery. I’ve often said that I believe interviewing customers frequently and consistently is a keystone habit.

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Scaling Customer Obsession In Your Organization, Part 3: Engagement

The Product Coalition

When a company is first starting out, one of its main goals is to find the right product-market fit. That goal is so important that the founders are actively involved with it at the beginning?—?and actively engaging their customers to find that fit. But what happens once the fit is achieved? That’s when the organization starts to scale. Pretty soon, it becomes apparent that the founders cannot keep up with the customer engagement activities they once did.

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Atlassian stands with Ukraine

Atlassian

To our customers, vendors, partners, and investors: We are appalled by the actions of the Russian Government in its invasion of Ukraine. We condemn the actions of the Russian Government, and we stand with Ukraine and its people in their fight to maintain their freedom and sovereignty. This attack is unprovoked and a clear breach of the Geneva Convention.

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Are SEO keywords Case Sensitive?

The Product Coalition

SEO keywords are often a point of confusion for newbies to the world of online business. One popular question that newer entrepreneurs consistently ask is, “Do SEO keywords need to be case sensitive?” Yes! Here’s why When you search Google, you’ll see that the search engine displays both upper- and lower-case letters. It does this to provide users with more results.

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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See and Resolve Team Dependencies, Part 3: Some Component Teams, Some Feature Teams

Johanna Rothman

Continuing the series on dependencies… Maybe you don't have the problem where the team creates internal dependencies with their process. And you don't have to wait for someone outside the team to approve your work—an organizational process. But you do have a combination of platform/component teams and feature teams. I see this most often in products similar to the Integrated System Program kind of product.

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5 Things We Learned About Digital Customer Success from Sitecore

Gainsight

One of the biggest—and most encouraging—trends we’ve seen over the past 18 months is that companies are no longer lavishing their customer success investments only on their highest-roller enterprise customers. . More and more businesses are realizing that taking care of all of their customers reaps huge dividends. But doing that at scale isn’t for the faint of heart.

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Product Demos Mistakes: How I Messed Up 30+ Product Demos as a Junior PM and How You Can Avoid It

Userpilot

Want to learn how to avoid common product demo mistakes? “What is this?”. “What are you showing me?”. “Can you go a little slower?”. Definitely not the kind of questions you want to get in a product demo. But this was my reality when I first started giving product demos as a Junior Product Manager. I gave dumpster-fire demos. A few years and 100+ product demos later, I’ve learned how to give killer product demos that keep my stakeholders engaged right until the end and get them truly excited abo

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Idea Backlog

ProductPlan

What is an Idea Backlog? In product management , an idea backlog is a list of ideas that need more discussion or vetting before the company can decide whether to move forward with them. If you see a product feature or other type of item on an idea backlog, you can assume the following. The product team has not rejected the idea. The team has not researched the idea to determine whether to pursue it.

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Research Operations for Democratization at Scale

UserInterviews

How Intuit’s Research Operations team supports democratization for a 14,000+ company.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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How to Ace Your Google Behavioral Interview: A Guide

PMLesson's Ace the PM Interview

The Google behavioral interview is one of many you'll have to make it through if you're applying for a Google or Google Cloud job. While behavioral interviews are guaranteed for most tech positions, they're often overlooked in interview prep. This is because at surface level they may not seem as hard to answer as Google's technical interview questions.

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ONE THING on Hairy Personas

Product Culture

Personas are a big, hairy, controversial topic. Many people swear by them; others think they are a waste of time and potentially quite misleading. Personas are representations of users that embody their qualities, feelings, and preferences. Often they include photos, hobbies, kids, what they like to drink after work, etc. At one company, we made a persona of a merchandiser who was savvy about customers' tastes, but was less confident about their technical skills.

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How to strategically craft your rating scale questions

TryMyUI

Do you know what your customers are thinking? It's not easy to figure out, but it is possible. One way you can do this is by using rating scale questions on surveys or forms that people fill out for you. If you want to get the most accurate answers from them, then here are some tips to help you craft your rating scale questions strategically. The post How to strategically craft your rating scale questions appeared first on TryMyUI Blog.

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