Intercom, Inc.

MAY 8, 2018

With our redesigned Messenger , businesses can do so much more than chat. The next generation of messengers will be built to help businesses accelerate growth by actually helping teams do work, like process payments or schedule meetings. From what was once an interface solely designed for conversation, the Messenger becomes a front desk for your website or app— surfacing a collection of apps that drive outcomes.

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Messaging Customer Experience Customer Communications Positioning 176

Alchemer Mobile

MAY 8, 2018

Our second annual Customer Love Summit will take place on July 18th, 2018, and registration is now open. Reserve your spot now! If you’re a leader in mobile customer experience, you won’t want to miss out on this year’s premier, intimate mobile event of the summer. Whether you’re in product, marketing, engineering, or other, our world-class speaker lineup will have something for everyone working to make the mobile world a friendlier, more impactful place for all.

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User Friction Customer Experience Product Management Product Manager 113

The Product Guy

MAY 8, 2018

Thank you to everyone who attended the latest roundtable meet-up of The Product Group and discussed Breaking Into Product Management and debated Featured Product, Sukoon Active … And, also, thank you to our awesome sponsors who make everything possible… .

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Product Management Product Manager Management Management 87

Daniel Elizalde IoT Blog

MAY 8, 2018

In this episode of IoT Product Leadership, we explore how Industrial IoT is reshaping the energy sector in a conversation with Susan Peterson-Sturm, Digital Lead of Power Generation and Water in the Industrial Automation Division of ABB. We also discuss the role Industrial IoT vendors play in supporting the security journey of their customers, as […].

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Leadership 85

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

Mind the Product

MAY 8, 2018

Do you ever get tired of being asked, “when will it be ready?” Are you always hesitant to commit to a deadline so you can avoid being accused of being “late” when you don’t hit it? Because let’s face it, when you start to build a piece of software or a big feature you can’t easily decompose, you can never really say with any certainty how long it will take.

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Weak Development Team Agile Software Developers Software Development 73

First Round Review

MAY 8, 2018

Trust is intangible, but foundational to nearly every part of company-building. We've assembled our top posts from leaders who have gotten particularly tactical with fostering trust on their teams.

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The Product Coalition

MAY 8, 2018

Oppositely to what many believe, remote work and freelance projects are not easy. I know it’s everyone’s dreams to stay at home, organize their own hours to go to the park (see a movie, go to a beach, sleep more etc etc etc) while everybody kills themselves in an office. To have this privilege, you do not have to be just good at what you do, you need to be responsible and have extra disciplines that go beyond your technical responsibilities.

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Weak Development Team Travel Reporting Tools Messaging 60

Amplitude

MAY 8, 2018

If you’re a product person, chances are high you’ve logged on to something Brent Tworetzky has helped build or even attended an event that he’s hosted. He’s an all-in product leader with a passion for education and coaching. We talked to him about the role of data in building product and his path into product management. Name: Brent Tworetzky Current role: Senior Vice President of Product at InVision Location: New York City.

User Testing 67

User Testing Product Research Feedback Software Software Engineering 67

The Product Coalition

MAY 8, 2018

Handover is a crucial process in the software lifecycle, and it may turn out to be costly and harsh unless you take the appropriate precautionary steps to make it smooth and downtime-free. The following article answer the question how to transfer software development works to another programming team. The majority of Clients that end up in Merixstudio with the legacy projects either decided to reduce cost by outsourcing the development to Central Europe or were left in shambles being dissatisfie

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Feedback Software Research Software Software Review User Testing 60

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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

User Testing

Amir Rozenberg

MAY 8, 2018

Does this device support the feature I’m testing? FaceID, TouchID, location, camera, and conversational interfaces are offered on such a wide array of devices that it’s enough to make a testing professional dizzy. There’s a constant question buzzing in our testing minds: which device supports which feature? The fragmentation and the level of support become increasingly complex over time with each operating system and hardware update.

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User Testing Testing Systems Review Customer Experience 54

TSIA

MAY 8, 2018

The first day of our Technology Services World conference in beautiful San Diego kicked off yesterday, and as always it was a very busy day. The morning started at 7:30 AM with the Partner Advisory Board meeting. I gave an overview of the results from my 13 th annual Global Technology Survey, and we discussed various topics including digital transformation, artificial intelligence (AI), and a topic several of us are working on for sessions at our fall conference in Las Vegas: employee engagement

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Technology Artificial Inteligence 40

Roman Pichler

MAY 8, 2018

Three Types of Leadership. Scrum is a simple framework with three roles: product owner, development team, and Scrum Master. Each role provides a distinct type of leadership. As the product owner, you lead the product and are responsible for its overall success. The cross-functional development team makes the design and technology decisions; and the Scrum Master guides process and organisational change, as the following picture shows.

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Leadership Research Software Feedback Software User Testing 170