Thu.May 05, 2022

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How to Make Your Research Projects More Valid

dscout People Nerds

There are numerous ways to skew research and make it invalid. See what threats can impact internal/external validity and what strategies to incorporate to ensure your findings are sound.

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Let’s talk principles: Exploring how we build product at Intercom

Intercom, Inc.

Principles are a way of encoding successes, allowing teams to repeat behaviors that lead to positive outcomes and avoid behaviors that lead to mistakes. Over the last ten years, we’ve developed, refined, and iterated on our principles to ensure they each represent an important part of the way we work, collaborate, and build product. We’ve recently kicked off a blog series exploring these principles, written by the people that know them best – our R&D team.

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A step-by-step guide to running a customer journey mapping workshop: part 2

Mind the Product

Organizing a workshop is also a kind of journey, and we're ready to share the roadmap with you. In the previous part of this article, we covered the preparatory phase of the customer journey mapping workshop, and now it's time to delve into the actual conduct of the session and what follows. [.] Read more » The post A step-by-step guide to running a customer journey mapping workshop: part 2 appeared first on Mind the Product.

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Healthcare App Development: The Importance of UI/UX Design

The Product Coalition

The COVID-19 pandemic provoked a drastic increase in healthcare software development and use. More and more people are downloading health apps for different purposes. This ever-growing demand encourages healthcare software solutions companies to seek new efficient solutions. Given the number of users who need intuitively understandable apps, developers pay attention to each aspect, including UI/UX design.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Churn Analytics 101: How To Analyze Customer Churn [+Best Tools Included]

Userpilot

Churn analytics helps you detect your product friction points and understand why users stop using the tool. This is crucial if you want to know how healthy your SaaS product is and what should be improved to increase customer retention and lower the churn rate. After reading this blog post, you’ll learn: how to calculate customer churn, what metrics to track, what tools to use to understand the reasons behind churn, and how to act on the collected churn data.

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Micromarketing: What Is It and How To Build a Micromarketing Strategy for Your SaaS Growth

Userpilot

There are several reasons why a SaaS business will choose a micromarketing campaign over traditional marketing strategies to engage existing users and attract new ones. In this blog post, you’ll learn: What micromarketing is. Its advantages and disadvantages. How to use micromarketing to convert trial users to paying customers and drive growth.

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What Librarians Can Teach UXRs about Insights Repositories with Nada Alnakeeb of DoorDash and Joanna Perez of Netflix

UserInterviews

Every research team needs an insights repository. Here’s how to choose the right tool, ensure success, and considerations for scale.

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Product Management Process: The 7 Stages Explained

Userpilot

What does the product management process involve? What are its stages? Why is it important for product managers to follow them? These are just a couple of the questions that we are going to tackle in this article, so grab a beverage of your choice, find a comfy spot, and let’s dive in! TL;DR. Product managers lead interdisciplinary product teams to deliver products that bring value to customers.

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The JTBD Conf

Business of Software Conference

8 June | Online. Jobs to be Done is not new, but it is an underrated tool every level of every business can use to get better at understanding where others are coming from as the view your product/project. On 8 June 2022 , Business of Software are bringing you a one-day conf full of amazing JTBD insights, workshops, and talks from experts such as Bob Moesta, Claire Suellentrop, Nopadon Wongpakdee, and many more.

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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Why crypto startups need (secure) product analytics

Mixpanel

All startups should be using product analytics to understand their users and build products and features that their users love. But if you’re a crypto startup, like an exchange or an NFT marketplace, you’re competing to keep up with the breakneck pace of today’s blockchain technology boom (there are now 19,000 different cryptocurrencies traded publicly, for example), and that means the advantages that product analytics insights offer can become even more important.

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Troubleshooting Slow Azure Virtual Desktop (AVD) Logons

eG Innovations

In order to troubleshoot slow Azure Virtual Desktop logons, it is helpful to have a complete understanding of the application and how it operates. Here, we will outline the architecture and key components of AVD, the impact of DNS on the connection flow, and how eG Innovations offers time saving tools to troubleshoot problems with AVD before they negatively impact your organization’s productivity.

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Essential Considerations For Your First Customer Scorecard

Gainsight

We’ve all been there. You think everything is going great, the customer is always so kind and enthusiastic on the phone. But when it comes time to renew, they churn. It’s painful and a bit confusing. But it happens all the time. Customers can’t offer their honest feedback in the moment, often because they don’t know how much value your product is delivering.

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Measuring Digital Impact

AB Tasty

If you’d like, you can review our introduction to the Customer-Centric Data Series here or read the previous installment, Creating Emotional Connections with Customers Using Data. For the fourth installment in our five-part series on a data-driven approach to customer-centric marketing, we got together with Filip von Reiche, CTO of Integrated Customer Experiences at Wunderman […].

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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How User Feedback Should Influence Your Product Roadmap

ProductPlan

Your product team has limited time and resources, and you can’t accomplish every initiative on your product development wish list. Whenever you build or update a product roadmap, you’ll need to weigh the costs and benefits of several competing goals. Common examples include: Targeting new user personas. Capitalizing on trends in the market to be the first to offer new capabilities.

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3 best practices for building stakeholder alignment as a product leader

ProductBoard

Product leaders who create strong alignment within their organizations build more successful products and deliver those products to market, faster. But earning trust and buy-in for your roadmap is an uphill battle. Product managers must build tactical alignment not only amongst their immediate team but across the organization to help sales, marketing, and other adjacent departments do their jobs.

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The Importance of Expanding the Meaning (and Purpose) of Participant Consent

dscout People Nerds

Why we need to recontextualize consent from a box-checking, transactional step to a way of building trust, establishing rapport, and expanding our research mission.

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