Product Talk

JULY 6, 2022

Landing your first or even your second job in product can be really tricky. Many candidates encounter a Catch-22 situation: Most companies only want to hire product managers with experience, but you can’t get experience if no one will hire you. And what do we even mean by “experience,” anyway? Landing your first or even your second job in product can be really tricky.

Customer Experience 191

Customer Experience Product Research Entertainment Data Visualization 191

Intercom, Inc.

JULY 6, 2022

We started off the summer with a bang – hosting the Summer 2022 edition of New at Intercom and announcing three huge new product releases: SMS , the next-generation Inbox , and Custom Actions and Custom Objects in bots. If you joined us for New at Intercom last month, you may already have some idea of what’s in store on Built For You this month, (but if not, you can watch it on-demand here ).

Customer Experience 210

Customer Experience Data Visualization Inbound Reporting Tools 210

The Product Coalition

JULY 6, 2022

Nowadays, digital products are becoming more and more prominent in our lives, and it’s already part of our daily activities. The majority of such apps have undergone iterative and incremental development to enhance and improve their features. Most of our readers would have heard of Agile product management. It is a methodology that is followed by a majority of software development companies today.

Startups 136

Startups Feedback Software User Testing Product Research 136

Product Management Today Submitted Articles

JULY 6, 2022

A user journey is a technique for gleaning insights about your users by observing their experience. Designing a mobile app involves building great user journeys.

Customer Feedback 124

Customer Feedback Definition Customer Experience 124

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

The Product Coalition

JULY 6, 2022

Fifteen years ago Ben Horowitz published his now famous memo, “G ood Product Manager/Bad Product Manager ” in which he posits that “A good product manager is the CEO of the product”. In a lot of ways, I think Ben was right on the money, but here’s the problem… many a product managers use this line as a justification for their behavior, and don’t seem to understand that there are both “good” and “bad” CEOs.

Data Visualization 117

Data Visualization Weak Development Team Technical Review Software Review 117

Clint Padgett – Project Success

JULY 6, 2022

Episode Information. In this episode, Clint has a conversation with Deborah Borg, Chief Human Resources and Communications officer at Bunge. During their talk, the two chat about how video conferencing can serve as “the great equalizer,” when to deploy verbal communication versus written communication as a leader, and why being intentional about creating moments for remote employees to connect is so important.

Information 52

Information 52

Userpilot

JULY 6, 2022

Looking for actionable tips to reduce revenue churn fast? Keep reading! As retention is extremely important for any SaaS company, reducing customer and revenue churn is a top priority. The loss of customers indicates that your product is not providing value to them in the long run, which can negatively impact profitability and the likelihood of establishing lasting relationships with your customers.

Onboarding KPIs 98

Onboarding KPIs Customer Experience Customer Feedback Software Review 98

Dragonboat

JULY 6, 2022

Executive Summary Every company needs a Chief Product Officer (CPO). Why? Because someone needs to champion a portfolio management approach that optimizes outcomes across the entire enterprise. Managing a portfolio isn’t about the number of product lines or your platform’s size but rather about collaboration and managing complexity while delivering outcomes.

Enterprise 52

Enterprise Management Management Leadership 52

Product Culture

JULY 6, 2022

When working on vision with stakeholders, I like the Cover Story exercise, which I outlined last week. A great exercise to follow the Cover Story is the Back-Plan. Subscribe to my weekly Nano-letter: Sign Up. Subscribe to One Thing Weekly. Name. *. First Name. Last Name. Email. *. Our Privacy Policy. *. You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at bruce@productculture.com.

Vision 52

Vision Naming Roadmap Presentation 52

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User Testing

TryMyUI

JULY 6, 2022

As we recently shared, we have acquired Stitchology.ai, a robust session recording and web analytics platform that blows Google Analytics and Hotjar out of the water. With this tool, we have been able to create a platform that sheds light on the full user journey and gets to the nitty gritty about your website’s full experience for your customer base.

Analytic Tools 52

Analytic Tools Data Visualization Customer Feedback Customer Experience 52