Tue.Aug 20, 2019

6 Ways for Product Managers to Manage their Time Off (and Still Drive their Roadmap Forward)

ProductPlan

Product managers receive a lot of advice. You should prioritize this feature. Here’s a new market worth investigating. Some of my prospects say they’d buy our product if it did this. But one suggestion we think product managers don’t hear enough is: Take some time off, unplug, and clear your head.

Good Product Management is the key to Organisational Happiness

Mind the Product

A few years ago I read Tony Hsieh’s book on Zappos , a company that has been lauded for its amazing culture. In the book he shares his view on the four pillars for happiness: progress, purpose, control, and connection.

A Product Manager Is No Longer a “Luxury Hire”

ProductCraft

I started in the product management field almost 25 years ago. Only back then, what I did wasn’t referred to as product management. During the dot-com boom, only large, established tech companies like Sun, Oracle, or Microsoft hired specifically for roles with the title “product manager.” ” Barnesandnoble.com, where I worked, didn’t fit that bill.

Product Managers Should Spend One Day a Month with Their SDR Team

DevelopmentCorporate

Sales Development Reps (SDRs) are the assembly line workers of the enterprise software market in 2019. While product managers are not responsible for sales, they should understand the dynamics of this critical aspect of their product’s sales machine.

Organizing for Customer Centricity

Speaker: Tatyana Mamut, Head of Product, Nextdoor

Most companies today say they are “customer centric.” Yet many still make decisions primarily based on competitor threats, technical architecture, or executive opinions. So what sets apart those that talk the talk, and those that walk the walk? Join Nextdoor's Head of Product Tatyana Mamut, PhD as she outlines the 7 habits of truly customer-centric companies.

Never stop iterating: How a Zillow PM perfects a highly complicated product

ProductBoard

Welcome to our Age of Product Excellence series — a deep exploration of the Product Excellence Methodology, the product leaders who practice it, and the excellent products that result.

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Making the Leap to Embedded Product Analytics

Amplitude

Prior to joining Amplitude to work on the Professional Services team, I was deeply entrenched in the business intelligence and analytics world. In that world, product management and product development happened elsewhere in the organization.

From Instant Pot to Instagram: Critical Lessons in Startup Community Building

First Round Review

Bailey Richardson (an early Instagram hire and current partner at People & Company) has studied ordinary people who started extraordinary communities.

Prepare for a Product Management Interview at Google

The Product Coalition

Google Product Managers help bring to fruition new products and features that impact millions of users every day. They act as general managers of their products, providing leadership across engineering, design and business teams. Openings for Product Managers appear every day.

What is participant recruiting and why is it such a challenge?

Userzoom

Ask the nearest researcher what one of their most persistent pain points in conducting user research and usability testing is and we can almost guarantee that recruiting participants is up there near the top. In last year’s State of UX in the Enterprise survey , we asked researchers what phase is the most challenging part of their UX team’s process, and coming in at number one with 47% of the votes was *drumroll* recruiting participants.

Walk a Mile in Your Customer's Shoes

Speaker: Steven Haines, Founder and CEO, Sequent Learning Networks

Product professionals use phrases like "voice of the customer," and "user experience" so often that it can be easy to lose sight of their actual meanings. How can we, as product professionals, learn to keep customers and users at the heart of our work? Join Steven Haines, globally recognized thought leader and author, as he guides us through a memorable journey demonstrating how you can walk a mile in their customer's shoes. He'll explore how, by developing true empathy for your users, you can ensure you're creating the features and products they actually want.

A skinny on colors for data scientists

Cacoo

Color palettes are important. This may sound like an oversimplification, but it’s definitely true. Colors can change how we perceive things, as well as how we process information. They can make data sets either easier to understand or more difficult.

Dear Strategy 093: Global vs. Regional Product Strategies

Dear Strategy

This week’s question is… Dear Strategy: “How do you make sure there is an effective inter-working between different levels in a dynamic strategy evolution?”. Read The Full Blog Post. Subscribe to Our Mailing List.

Create an Automated Customer Research Machine in 2 Hours

UserInterviews

How to get your whole team interviewing customers, all the time

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How JLL Elevated Their Core Real Estate Business With A Digital Play

Innovatemap

In many industries, it’s common to stick to the status quo. It can feel unnecessary to innovate, if everything is running smoothly as is. But Matt Waggoner, Managing Director of JLL Indianapolis, chose to look at things a different way and ask: Why not innovate

How To Take Action on Customer Discovery

Speaker: Nick Noreña, Innovation Coach and Advisor, Kromatic

We all want to build successful products - and that means satisfied customers. Before anything else, you must understand what problems you can solve. The best way to do that is to get out of the building and start asking questions. But how can you make the most of those conversations, and ensure that you walk away with productive insights? Join Nick Noreña, educator, entrepreneur, and currently Innovation Coach and Advisor at Kromatic, as he covers how we can effectively action our findings from customer discovery conversations.

How to Take Advantage of the Growing Audience for Smart Home Products

Centercode

Between 2018 and 2019, the forecasted number of smart home products shipping to consumers leapt from 643.9 million last year to 840.9 million by the end of this year. The International Data Corporation (IDC) expects that number to grow around 17% every year until 2023.

Steps to Take Before and After a Mobile App Update

Apptentive

Two weeks after your team’s app update launches, your boss stops by your desk to share some bad news: App store ratings have plummeted from 5-stars to 3-stars and new download volume has decreased 25 percent.

The Editor’s Notebook: Privacy and Data Security, Retraining Sales Teams

Pragmatic Marketing

Data Security Becoming Increasingly Important for Consumers With data breaches becoming increasingly common, consumers are realizing that their personal information is at the mercy of the organizations they’re doing business with—resulting in changing attitudes around security.

A playbook for the impatient SDR: 4 key tips to grow your sales career

Inside Intercom

There’s been a lot of discussion around the role of SDRs in modern sales, and what’s changed about the role over the past decade.

Make an Impact with Analytics and Journey Maps

Speaker: Kirui K. K., Co-founder and CEO of Tanasuk Africa

If you want to offer a better user experience, it can be tempting to track each and every data point in your product. However, this can quickly get complicated and overwhelming as you collect more and more data. How do you know which metrics will help you improve? Kirui K. K., Co-founder & CEO Tanasuk Africa, wants you to know that analytics don't have to be complicated to make an impact - no matter the size of your company. Join him as he explains how to create a customer journey map, then use that map to figure out the metrics you need to know - and how to use them.

5 Key Operational Differences Between Renewals And New Logos

Gainsight

Revenue leaders who own both renewals as well as new business recognize that managing renewals is a completely different beast. From forecasting to managing KPIs, the renewals motion requires a fundamentally different approach. But what exactly makes managing a renewals business unique?

The Evolving Needs of Application Performance Monitoring

eG Innovations

“Change is the only constant in life.” ” This is a quote often attributed to the Greek philosopher, Heraclitus. In the world of application performance monitoring , you know this to be true. Things are always changing.

The Path To Progressive Delivery

Split

Last week I said I would start a two-part series on progressive delivery. Here’s the promised first installment. Whether you’d rather read or watch the video, let’s jump right in! First “Radical” Idea on the Path to Progressive Delivery: Continuous Integration.

How To Unlock Millions Of Dollars In Expansion Using Customer Data

Gainsight

If you’re a Revenue leader, chances are you care about two pretty straightforward things: 1) acquiring new customers and 2) selling more to existing ones. But when it comes to the latter, very few Sales execs are completely confident they aren’t leaving money on the table somehow.

Your Post-Launch Toolkit for Understanding Your Users

Speaker: Brittney Gwynn, former Director of Product, Simple Health

If you've ever launched an MVP, you know that the journey has only just begun. How do you figure out what to do next? You know that you need to look at how different user segments react, but how do you quickly distinguish signal from noise so you can iterate and improve? Join Brittney Gwynn, former Director of Product at Simple Health, as she explains how you can use early customer feedback, usage data, and continuous experimentation to optimize your journey to product-market fit. Whether you're at a brand-new company, or looking to innovate within a more mature organization, or anywhere in between, you'll come away with a new skill set, ready to make the most of your launches.