Thu.Jun 04, 2020

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Why we Need to Rethink Product Management in an Agile Practice

Mind the Product

Have you ever wondered why your Agile practice feels a bit uninspiring? Or why your engineers have become a bit jaded with all this Scrum stuff? Did you know that you might be the reason for this? Something that both fascinates and frustrates me is how the discussions about Agile have flipped from being embraced [.]. Read More. The post Why we Need to Rethink Product Management in an Agile Practice appeared first on Mind the Product.

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Reading list: Reflections on the fight for racial justice

Intercom, Inc.

?. We want to share our disgust, anger, and sadness at the killing of George Floyd, and with the decades of injustice and brutality that this time has brought into sharp relief. To our friends in the Black community, we stand with you, and will never tolerate your mistreatment. — Intercom (@intercom) June 2, 2020. We’re very conscious that we have a lot of work to do around diversity and inclusion at Intercom, and we have not always been where we want to be in that regard.

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Scaling a Product Organization

The Product Guy

Guest Post by: Daniel de Repentigny (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Shobhit Chugh]. Every day follows a similar routine; wake up, check your phone, go to work, go from meeting to meeting and fit in any unallocated time with whatever fire came up that day, go home, repeat. The repetition and the structure provides comfort for me.

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Leo recognizes pharmaceutical drugs from recreational drugs

Roy Madden

Leo now makes a difference between pharma drugs and recreational drugs. We heard from lots of biopharma users that the Drugs topic could be improved and clarified, considering the different meanings it has. We are excited to announce that you can now prioritize either pharmaceutical drugs or recreational drugs. We have taught Leo to understand if an article is about pharma drugs or recreational ones to improve the relevance of his prioritization.

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Beyond the Basics of A/B Tests: Innovative Experimentation Tactics You Need to Know as a Data or Product Professional

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Continuous localization: making it happen

The Product Coalition

Continuous localization helps deliver localized products while keeping the development going. We explain how to optimize the process. Continue reading on Product Coalition ».

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How to Nail Amazon’s Behavioral Interview Questions

PMLesson's Ace the PM Interview

It's no secret that getting a job at one of the big tech companies can be quite challenging. In a way, the interviews at companies like Google, Facebook, and Amazon are almost as famous as the companies themselves. There are countless books geared at giving their readers a leg up on these interviews, such as Cracking the Amazon Interview and Are You Smart Enough to Work at Google?

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Faster horses and the Model T

ProductBoard

As product managers, we’ve all heard the adage that if Henry Ford had asked people what they wanted, they would have said a faster horse. And if he’d listened, the Model T might have been designed to gallop in exchange for carrots. In all seriousness, you can expect that any mention of Ford or horses in product management circles are the opening notes of a clarion call to banish focus groups and.

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Our commitment to be vocal, do more, and work harder

Innovatemap

This letter was written by Christian Beck, executive design partner and co-founder of Innovatemap, on behalf of the agency to address the recent events. To our valued Innovatemap client family, our partners and our friends: I’m writing this message to you because I feel strongly that the recent events are worth discussing with our community. We made a commitment to build an agency where our personal and professional values were one and the same.

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Analysis of Digital Crisis Design: How to Create an Optimal Customer Experience & Why it Matters

Emerge Insights

It’s been a mere three months since the United States followed suit with many other countries in locking down the country in the fight against the pandemic spread of COVID-19. Today, the world is slowly navigating reopening with a plethora of stipulations and caveats. Our day-to-day lives are going to be radically altered for the […]. The post Analysis of Digital Crisis Design: How to Create an Optimal Customer Experience & Why it Matters appeared first on EMERGE | Digital Product Age

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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Path to leadership: Exploring how current managers obtained their leadership role

Nulab

No matter which industry you work in, you can probably find any number of “expert” opinions on getting promoted. Recommendations include putting office politics aside, buffing up your marketable skill set, and dressing for the job you want, not the job you have. Of course, any advice worth considering will at least mention leadership. Owning key projects, seeking a more left-to-right view of the business, and pushing new goals are a few ways you can demonstrate leadership potential when seeking

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The Ultimate Guide to Self-Serve Onboarding in the Product-Led Era

Userpilot

It’s no secret that we’re in the middle of the Product-Led Era – aka – your user finds your product, signs up, checks it out, and decides if it’s doing the job for them or not. Now – from the minute the potential user hits the ‘sign up’ button (or even earlier!) – the clock is ticking for you. You need to somehow convince them that your product is the best candidate for them to do what they need to do.

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Going Back to Offense: 6 Things We Learned from Our Second COVID-19 SaaS Retention Survey

Gainsight

March 2020. Feels like decades ago, huh? We were learning to work from home, optimizing our Zoom backgrounds , and buckling in for “a few weeks” of quarantine. Little did we know. And from a SaaS leadership perspective, in March, we wondered what will the year look like financially? Truth be told, we are all still wondering, but the image is coming into greater focus.

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12 Easy-to-apply Tips To Boost Customer Feedback Response Rate

Usersnap

Are you having a hard time scaling your customer feedback response rate? You’re not alone. Getting customers to respond to feedback requests is a challenge for businesses of all stripes. According to Customer Experience Magazine , only 1 out of every 26 disgruntled customers will take the time to provide you with feedback. The rest will simply take their business somewhere else.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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How to Make Sure Your Product Leadership Team Will Boost You Up - Not Drag You Down

Bain Public

As business advisors and executive coaches, we've worked with dozens of CEOs to help them build and grow their product leadership team as they scale their company. People always think that product managers operate this very critical, high-leverage function that, when executed correctly, greatly facilitates the leap past prototypes into a steady return of profits.

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Through The Lens of PX: How Gainsight?s Customers Double Down on Customer Success During COVID-19

Gainsight

Customer Success is more important than ever during this crisis. As new sales slow down due to uncertainties in budgets and spending, retaining customers is the easiest and more effective way to keep the cash flow going. At Gainsight, we have two really interesting data sources to get a real-time view of how Customer Success teams are hard at work to deliver outcomes and retain clients: Through our Product Experience (PX) technology , which is inserted into the live application code of hundreds

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The “Agile C-Suite” and Its Role in Growing an Adaptive, Resilient Organization

Agile Velocity

My previous post focused on the Harvard Business Review (HBR) article “The Agile C-Suite” 1. . In the Forbes article “Agile Isn’t New: What’s New Is The C-Suite Embracing It” 2 , Steve Denning provides his own perspective on the HBR article, as well as additional insights that help get readers closer to embracing the realities of shifting toward agility. .

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Three Keys to Innovating During a Crisis

ProductCraft

The unprecedented COVID-19 crisis has affected just about every industry, driving transformations both large and small. In the edtech and e-learning spaces, the changes brought about by COVID have been nothing short of monumental. At last month’s ProductCraft Virtual Conference, the CPO of Coursera, Shravan Goli, addressed the powerful implications of the coronavirus pandemic on.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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Welcome New TSIA Members!

TSIA

At TSIA, we are dedicated to helping technology organizations both large and small grow and advance in the industry. We’d like to take the opportunity to welcome our newest members, as well as acknowledge companies already a part of the TSIA community who have recently expanded their membership to include additional research practices TSIA has to offer.

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Using Net Promoter Score (NPS) for Measuring Your Product/Market Fit

The Product Coalition

When it comes to measuring customer satisfaction with your product, the Net Promoter Score (NPS) can be one of the most important metrics you should pay attention to. The metric was originally developed by Fred Reichheld, Bain & Company, and Satmetrix, and it was introduced by Reichheld himself at Harvard Business Review in 2003. I consider it an essential customer relationship measure for every product company and find this system yet another relevant technique for measuring the product/mar