Mon.Jul 27, 2020

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Using the right data methods in product research

Lead on Purpose

Delivering a solid product that customers love requires an up-front knowledge of the market in which customers and potential customers operate. Understanding the problems they face, and solving those problems with a software solution, is the end goal.

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7 Tested Techniques for Improving Patient Satisfaction Scores

Arkenea

Technology today plays a crucial role in boosting the levels of patient satisfaction. Here are 7 proven ways for improving patient satisfaction. The post 7 Tested Techniques for Improving Patient Satisfaction Scores appeared first on Arkenea.

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How to Use Empathy to Change Your Leadership in the Midst of COVID-19

Emerge Insights

Emerge CEO, Jonathon Hensley recently sat down with Steven Todd at Open Sourced Workplace to dialogue about changes in leadership in the midst of the COVID era. Their passionate and intriguing discussion on the changes in leadership, and the intersection of leadership provide valuable insights in our rapidly evolving world. Leadership in the Midst of the […].

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Best Product Management Training Courses from 280 Group

280 Group

You’ve Decided to Take a Training… Congratulations! You are on your way to becoming more effective in your work and advancing in your role. With any of our courses, you’ll walk away with proven and practical tools that you can apply to your role on Day One back at work. You want to build better products. And that’s our very mission: to help you build products that matter.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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How to Connect Your Product Work to Your Top Business Metrics, By Pratima Arora

Mind the Product

In this ProductTank San Francisco talk, Head of Product at Confluence, Pratima Arora gives us a framework for making sure that our work has an impact on the overall business goals of the organization. Her key points include: Transferring from engineering to product management Changing customer DNA Three key business drivers Watch the video to see [.].

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Track feature requests & read customer feedback on Slack: what we do at Usersnap

Usersnap

Tracking feature requests from customers is a blessing, and also a nightmare for Product Managers. You want to know the needs and new ideas from your customers. So you love hopping onto different pages to hunt them down, hitting F5 to refresh the list every hour. I’m only kidding. We at Usersnap believe the voice of customers should be the driver of product development.

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How to build a product that sells itself

Mixpanel

If you’ve ever sampled a perfume before buying the bottle, taken a car for a test drive before signing the paperwork, or savored a wine tasting before stocking your basket, you’ve experienced the power of product-led growth. Though the term often brings to mind SaaS heavyweights like Slack, Atlassian and Shopify, the principles at its core are quite simple: Product-led growth is a go-to-market strategy that relies on using your product as the main vehicle to acquire, activate, and retain custome

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5 Ways to Become a Human-first CSM

Gainsight

Sometimes an outsider can observe something so obvious that you just can’t identify yourself. I’ve written about how the approach of the CEO needs to change, especially during this tumultuous year. CEOs need to think about all of their stakeholders as people and thereby adopt a Human-first approach. And 2020 is making that vision a reality. CEOs now see employees through whole new lenses, thinking about their physical health, mental health, and family situation, given the impact of COVID-19 on t

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Product Managers Try To Learn Covid-19 Lessons From Hermès Handbags

The Accidental Product Manager

Hermès purses are in high demand even during the pandemic Image Credit: daisyli357. Just in case you didn’t know it, Hermès is a company that makes ladies’ purses among other things. Hermès is a French high fashion luxury goods manufacturer established in 1837. It specializes in leather, lifestyle accessories, home furnishings, perfumery, jewelry, watches and ready-to-wear.

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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What AB Tasty’s Latest Funding Means for Our Partners

AB Tasty

A letter to our partners from AB Tasty: Dear Partners, Over the past few months, we have made a concerted investment in our partners at AB Tasty. Along with that, you may have seen our announcement of a new round of funding for our Series C last week led by Credit Mutuel Innovation, along with […]. This article was originally posted on AB Tasty as What AB Tasty’s Latest Funding Means for Our Partners.

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Our 2020 PM Surveys (So Far)

ProductCraft

We can’t believe we’re already more than halfway through 2020 (good riddance). As we’ve done for the past two years, we’ve been posting weekly poll questions on various product-management related topics to our homepage and our social media channels. As August approaches, we figured we’d share some of the results of these informal polls from.

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3 Ways EdTech Can Adapt Their CS Strategy To The “New Normal”

Gainsight

A few weeks ago, New York City, Indianapolis, and Oakland updated their plans for reopening public schools in the fall, but soon after, NYC announced reopening at most three days a week. At the same time, higher education is laying out plans on how they will reopen, while Los Angeles and San Diego decided schools will be remote full-time in the fall. .