Mind the Product

FEBRUARY 9, 2021

Chances are you’re already measuring your product adoption in one way or another. It may be daily or monthly active users, or something more specific for your type of product. After speaking with many SaaS companies we found out that usually when it comes to adoption, many teams don’t take it further than setting up [.]. Read More. The post Why You Should Have a Customer-Centric Goal for Product Adoption appeared first on Mind the Product.

Product Strategy 220

Product Strategy Strategy 220

280 Group

FEBRUARY 9, 2021

To learn about this topic more in-depth, join our upcoming webinar on Thursday, February 18th, 2021: Fueling Your Product Strategy with Qualitative Research. Because interpreting qualitative data is time-consuming and subjective it is often underutilized or left behind altogether when building product strategy. You have been dutifully interviewing customers and observing focus groups, producing mountains of notes.

Data Visualization 207

Data Visualization Research Software User Testing Webinar 207

Intercom, Inc.

FEBRUARY 9, 2021

It’s no secret that when it comes to support, customer expectations are higher than ever before – but how are support leaders and teams adapting to these increased demands? Our recent report showed that while 73% of support leaders say customer expectations are increasing, only 42% of them believe that they’re actually meeting those expectations. That’s a significant gap between expectations and reality – and one that it’s all too easy for your support team to fall into.

User Testing 222

User Testing Reporting Tools Customer Feedback Customer Experience 222

The Product Coalition

FEBRUARY 9, 2021

We’re kicking off a new venture with an enterprise tech product at its core. I’m eager to see the founding team we’ve put together succeed, so I’ve put together a list of books that contain the ideas that I’ve found most useful for a new product venture at this stage (getting from 0.1 to 1). Putting together the list was harder than I thought. I wanted to keep the list short and focused enough that it was digestible and usable as fast as possible, also broad enough to cover the key ideas the tea

Books 187

Books User Testing Product Research Inbound 187

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

UserInterviews

FEBRUARY 9, 2021

The third annual State of User Research report uncovers trends in UXR methods, tools, salaries, and remote work. Includes data from 525 user researchers in 44 countries.

Data Visualization 145

Data Visualization User Testing Reporting Tools Research Software 145

The Product Coalition

FEBRUARY 9, 2021

If I knew these 20 things when I started as a product manager, I wouldn’t have stressed so much, I would’ve focused on the right things… Continue reading on Product Coalition ».

Product Management 121

Product Management Product Manager Management Management 121

ProductBoard

FEBRUARY 9, 2021

When I was Head of Product for a startup a few years ago, I must have spent more than 60% of my time on operational tasks. When not running product team meetings, having one-on-one conversations with individual product managers, or getting feedback from customers, I was busy creating presentations and writing emails to share what we were doing with the company’s executives and other departments.

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User Testing Customer Feedback Startups Presentation 98

The Product Coalition

FEBRUARY 9, 2021

Let’s start by addressing the obvious; businesses are made up of people. Continue reading on Product Coalition ».

B2B 130

B2B Product Management Product Manager Management 130

ProductCraft

FEBRUARY 9, 2021

Engineering time is one of your company’s most valuable resources—and as a product manager, it’s on you to use it wisely. Chances are you’re already well versed in the classic build vs. buy dilemma, relying on quantifiable insights about your customers, product, and team to decide when to invest those precious engineering resources in a. Read more » The post To Build, Or To Buy?

Customer Feedback 98

Customer Feedback Engineering Customer Experience Product Management 98

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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

User Testing

Johanna Rothman

FEBRUARY 9, 2021

I delivered a Modern Management Made Easy talk and ranted about 100% utilization. One of the questions in the chat was: “Don't consultants want 100% utilization? If you're not working, you're not billing.” Here's how consultants create utilization-based billing: By the hour. Even worse, in 15-minute increments. Time and materials. I don't do that.

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Consulting Workshop Management Management 77

Daniel Elizalde IoT Blog

FEBRUARY 9, 2021

What is the true business value of 5G? That’s exactly the topic of this episode of the Enterprise Product Leadership podcast. This is a fun and informative episode that no Product Leader should miss! Get new episodes delivered right into your inbox or Subscribe to the podcast on iTunes | Android | Stitcher | Spotify […]. The post The True Business Value of 5G with Rob Tiffany appeared first on Daniel Elizalde.

Enterprise 71

Enterprise Leadership Information 71

Johanna Rothman

FEBRUARY 9, 2021

I had a terrific conversation with the two Jeffs at the Agile Wire. See Modern Management Made Easy with Johanna Rothman for our recording. We touched on many topics in the Modern Management Made Easy books: The system of work. How fast can managers learn? How managers can facilitate the work of others. and much more. I got to talk about why happiness is the wrong measure for the work or the people.

Agile 75

Agile Management Management Consulting 75

TryMyUI

FEBRUARY 9, 2021

Virtual whiteboards seek to make remote / virtual design thinking a simpler, more productive exercise for product teams everywhere! Learn why virtual whiteboards are the future of design thinking! The post How virtual whiteboards engage design thinking appeared first on TryMyUI Blog.

Blog 64

Blog UX 64

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Product Management

Business of Software Conference

FEBRUARY 9, 2021

Rich Mironov // Mironov Consulting. If you don’t have a Head of Product you may suffer from: narrow focus on engineer/development productivity; underpowered product management teams; customer benefits misaligned with actual features; and lack of a realistic product strategy. But it’s hard to hire a Head of Product. We don’t know what product leaders do, and disagree about what’s most important in a new one.

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Fractional CTO CTO Leadership Customer Experience 64

Emerge Insights

FEBRUARY 9, 2021

Emerge, one of the world’s premier digital product agencies, has been named the top global leader in Clutch’s latest ranking on UX design services. The Leaders Matrix in Clutch’s 2021 independent evaluation compares user experience design capabilities across consulting firms, agencies and design companies. Emerge is known for its leading digital product strategy, UX design, […].

Naming 52

Naming UX Consulting Customer Experience 52

AB Tasty

FEBRUARY 9, 2021

Discover how Flagship’s experimentation and feature management capabilities can make your users feel right at home with a great onboarding experience. This article was originally posted on AB Tasty as Use Case User Onboarding: What Impact do Release Teams Have on UX?

UX 52

UX Customer Experience Article Management 52

The Review by First Round

FEBRUARY 9, 2021

Today’s episode is with Bill Carr and Colin Bryar, two long-time Amazon executives who just published a new book, “Working Backwards,” which provides an inside look at how the leadership principles and business processes that have made the company so successful. Bill started at Amazon in 1999, and went on to launch and run the Prime Video, Amazon Studios, and Amazon Music businesses before he left the company in 2014.

Systems Review 40

Systems Review Technical Review Leadership Startups 40

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

Artificial Inteligence

Gainsight

FEBRUARY 9, 2021

Top customer success teams share a growing theme: their own operations team. . I first became a CS Ops leader in 2014, and I’ve seen time after time the value of the software, enablement, templates, data, and more that I’ve helped provide. What’s the first question I ask any CS Ops leader, though? “What do you do ?” CS Ops can feel gratingly vague to understand since it lacks the long history and norms of our go-to-market cousins in Sales Ops and Marketing Ops.

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Analytic Tools Data Visualization Government Software Review 52