Fri.Nov 18, 2022

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How to Optimize the Digital Customer Journey

AB Tasty

When a customer browses an e-commerce website, they’ll pass through various phases of the digital customer journey and encounter multiple touchpoints. Curating a unique experience is vital to ensure your customer’s needs are met during the entire user journey. For this, you’ll need to become familiar with the digital customer journey specifics, the five phases […].

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Why product managers should not be data-informed by Jens-Fabian Goetzmann

Mind the Product

In his digital breakout session at #mtpcon London 2022, Jens-Fabian Goetzmann explained why product managers should make data-informed decisions and balance quantitative and qualitative research. [.] Read more » The post Why product managers should not be data-informed by Jens-Fabian Goetzmann appeared first on Mind the Product.

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The Product Manager Development Framework I Never Had

The Product Coalition

My first foray into managing products started around 6 years ago. It was a long time until I had any guidance on how to build products well. I was left mainly to learn from my mistakes. Now, I have the amazing responsibility of coaching other Product Managers. They are already fantastic, but I can bring the guidance that I never had to make them even better, even faster.

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MTP panel: Managing your stakeholders

Mind the Product

In our Prioritised member session this week, our panellists had an in-depth conversation on how to manage your stakeholders when building products. Read on for a recap of this engaging discussion! [.] Read more » The post MTP panel: Managing your stakeholders appeared first on Mind the Product.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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What Lies Beyond the Line: Lessons About Courage, Fear, And Failure

The Product Coalition

We in Product know we have to push. To go where others haven’t before. Continue reading on Product Coalition ».

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The Benefits of Delta Testing Enable You To Do More With Less

Centercode

Delta testing is the modern user testing solution that answers the unique demands of today's customers, products, and development styles. More specifically, delta testing is automated, saving tons of time.

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Your Top 10 from Pulse Europe 2022

Gainsight

Sadly, Pulse Europe 2022 has concluded, but that doesn’t mean we can’t reminisce on our and your favorite moments. Take a look at some of the special shoutouts on social media from this year’s exciting event. 1. Marija Skobe-Pilley, Customer Success Leader EMEA, ClickUp. 2. Danielle Auerbach, RVP of Customer Success, Wunderkind. 3. Anita Beck, Senior Manager, Customer Success Operations at LeanIX. 4.

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Meet the Productboard team behind the transformation: solutions architect

ProductBoard

Productboard’s global Professional Services team talks transformation We’re here to answer some of your most pressing questions! As a team, the most frequently asked questions we get are “tell us what your other customers do?” or “what’s a best practice that you see?” We’ll be sharing that and more over the next few weeks — find our first post with Denae Foster, engagement manager.

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Six Takeaways From Pulse Europe 2022

Gainsight

Here are our top Pulse Europe 2022 takeaways from Gainsight’s Adam Joseph , Regional VP of Customer Success, EMEA. As I reflect on the events of last week, I am left in absolute awe of both our amazing local Customer Success community and of my wonderful groups of colleagues who helped bring Pulse Europe to life. Planning an in-person event of this magnitude was no small feat and seeing everyone’s hard work come to fruition over three action-packed days (Pulse Academy Live + the conf

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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How GAS app went viral and made $1M in 10 days with a team of 4

NextBigWhat

A former Facebook manager just launched an app that overtook giants like TikTok & Instagram to be #1 on the App Store. He made $1M in 10 days with a team of 4 people. Gas App. The Wall Street Journal calls it the “Hottest App right now”, after it went viral a week after its launch, mostly among high school teens. The story is even more impressive as the app was only available to download in 12 states.