Good Product Manager

AUGUST 17, 2015

Product Manager and Product Owner: One Person or Two? As more organizations adopt and look to optimize agile development approaches, one of the questions that is most pressing relates to roles and responsibilities — specifically, about how the role of product owner compares to the role of product manager. The underlying question that many are struggling with is, should the same person play the role of both product manager and product owner, or should these be two roles be filled by two different

Workshop 74

Workshop Research Software Feedback Software Product Management 74

TSIA

AUGUST 17, 2015

When I first began publishing research on customer communities as a self-service channel in 2004, few companies had a community, and most were afraid of the “free-for-all” nature of discussion forums, fearful of what customers might say. Today, communities are a critical channel in supporting customers (and partners), allowing expert customers to answer other users’ questions and weigh in on any issue based on their own unique experiences.

User Testing 40

User Testing Research Software Customer Experience Strategy 40

Good Product Manager

AUGUST 17, 2015

Product Manager and Product Owner: One Person or Two? As more organizations adopt and look to optimize agile development approaches, one of the questions that is most pressing relates to roles and responsibilities — specifically, about how the role of product owner compares to the role of product manager. The underlying question that many are struggling with is, should the same person play the role of both product manager and product owner, or should these be two roles be filled by two different

Workshop 60

Workshop Research Software Feedback Software Product Management 60