Mon.Feb 17, 2020

Stories From the ProductTank Community – Pune, India

Mind the Product

In the first of this new series – Stories From the ProductTank Community – ProductTank Pune organiser, Sanchi Gupta, explains how their community has seen awesome growth since launching in 2019 – and it’s not showing any signs of slowing down!

TEI 269: Do this to not let your design sprints slump – with Douglas Ferguson

Product Innovation Educators

How product managers can generate ideas fast using a Design Sprint and then what to do. Have you been part of a Design Thinking or Design Sprint activity? I’ve used both approaches to explore customer problems, consider solutions, and create early prototypes of solutions.

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The 10 Customer Success Metrics That Actually Matter

NextBigWhat

Companies are now moving away from being totally focused only on numbers like the total number of tickets closed in customer support. Many of these metrics have made way for a new holistic way of looking at customer 'success'.

Citrix Monitoring in 2020

eG Innovations

A new year is upon us once again; the holidays are over and it’s time to get back to work. Happy New Year to all of you. Now how many of you have better monitoring as part of your New Year’s resolution? You want to implement better monitoring into your Citrix environments, right?You

Build vs Buy: 10 Hidden Costs of Building Analytics with UI Components?

Many teams, as a logical first step, choose to build their own analytics with the help of UI components. But eventually you’ll find that doing it yourself and at scale has hidden costs. Consider these 10 factors when deciding whether you should build analytics features with UI components.

The North Star Playbook That Is A Must Read For Every Product Manager

NextBigWhat

The North Star framework calls for the defining of a single, core and meaningful metric along with a handful of contributing inputs which have a bearing on it. Sean Ellis says it is the crucial metric that "best captures the core value your product delivers to customers". .

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10 user and customer engagement strategies for B2B SaaS in 2020

NextBigWhat

Customer engagement is one thing that changes rapidly year on year. In this article, Jackson Noel, Co-founder and CEO of Appcues, lists out 10 strategies to help your B2B SaaS company take customer engagment to the next level in 2020. .

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Prioritizing Target Markets

Dear Strategy

On this episode of Dear Strategy, we answer the following question…. Dear Strategy: “Which one comes first – market size or product capabilities that match the market?”. Short questions require short answers. And, in this case, here’s the shortest answer that I can give…. Neither.”.

Product Management 101: Feedback

ProductCraft

Today’s PMs have access to huge amounts of data, but hard numbers are only one piece of the product experience puzzle. Qualitative feedback from customers and users is the other. What is feedback?

Can GE’s Product Managers Find A Way To Get A Charge Out Of Batteries?

The Accidental Product Manager

The GE product managers are going to have to catch up with their rivals Image Credit: Asim Bharwani. We all know the company General Electric – at one point in time, they seemed to make just about everything that you could buy that could be plugged in.

Building Healthy Innovation Ecosystems for Your Projects

Speaker: Nick Noreña, Innovation Coach and Advisor, Kromatic

In this webinar, Nick Noreña will walk through an Innovation Ecosystem Model that he and his team at Kromatic have developed to help investors, heads of product, teachers, and executives understand how they can best support innovation in their own ecosystem. He'll also go over metrics we can use to measure the health of our ecosystems as we build more resources for innovators.

7 lessons learned from 5 years of product-led experimentation

ProductBoard

How do you run product-led growth experiments in your company? Do you have a clearly defined system? Or do you use trial and error with little to no structure and hope the most promising ideas stick?