Tue.May 26, 2020

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Moving at the Speed of Demand

Product Management Unpacked

A look into healthcare product management in the time of Coronavirus. Ever wonder what it’s like to be a product manager for a leading healthcare provider and insurer in the middle of a world health pandemic? Meet Claire Marcus, senior product manager at UPMC Health Plan. Claire is helping to manage a product that’s playing a critical role in Western Pennsylvania’s healthcare system.

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Priorities for Prioritization

Mind the Product

Prioritization techniques such as RICE, MoSCoW and Value versus Effort are not complicated in theory but in practice, most Product Managers struggle with prioritization and research such as The state of Product Leadership 2020 shows that we’re not especially good at it. However good foundations can help teams to focus on what’s most important.

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Which Way is Up? Selling in an Uncertain Market

DemandMatrix

Q2 2020 will go down in the history books as one of the most challenging environments for B2B sales. Not only was there a mass migration of employees from the office to home, but there were massive layoffs, halted projects, and considerable uncertainty around how long and deep the recession will be. There is not even agreement on the shape of the recession as it is tied to public health, government policies, economic factors, fear, and the ongoing willingness to social distance.

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AI on Pause?

Piyanka Jain

Pretty much all AI/ML customer and transactional models have been on pause for the last few months. As we speak, history is being written… Continue reading on Becoming Human: Artificial Intelligence Magazine ».

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Beyond the Basics of A/B Tests: Innovative Experimentation Tactics You Need to Know as a Data or Product Professional

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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World Product Day Special – 10 Years of ProductTank, Arne Kittler & Selena Hadzibabic on The Product Experience

Mind the Product

The story of the first ProductTank – held in the back room of a London pub, arranged by Martin Eriksson, attended by a handful of people – has been told many times. And so, to celebrate the 10th anniversary, we wanted to hear from someone else who was there, in the room, when it all [.]. Read More. The post World Product Day Special – 10 Years of ProductTank, Arne Kittler & Selena Hadzibabic on The Product Experience appeared first on Mind the Product.

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Hit the Emotional Gym — The Founder's Framework for Emotional Fitness

First Round Review

Psychologist and founder Dr. Emily Anhalt shares her seven traits of emotional fitness, why they're crucial for founders right now, plus concrete tactics for shaping up your emotional health.

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AI on Pause?

Piyanka Jain

Pretty much all AI/ML customer and transactional models have been on pause for the last few months. As we speak, history is being written. Thus new models can’t be created either as these models rely on the fundamental principle that the past predicts future. So statistical models are not being built unless specifically for COVID impact analysis. What does all this mean for AI and ML models in the future, post-COVID?

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How to Get the Most Out of Your Calendar

Nir Eyal

The post How to Get the Most Out of Your Calendar appeared first on Nir and Far.

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Glad you liked it

Piyanka Jain

Glad you liked it

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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5 of Today’s Most Popular Prototyping Tools

UserInterviews

In this article, we break down five popular prototyping tools, looking at their strengths, weaknesses, and costs.

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A less known but powerful helping hand in product design: ethnographic research

UX Studio: Product Management

Don’t listen to your users is one of the ground rules of usability. “What people say , what people do , and what people say they do are entirely different things.” says Margaret Mead, cultural anthropologist. We keep this statement in mind while carrying out user research during product development. We don’t listen to them – but what do we do instead?

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On skepticism and storytelling: How PMs can become more data-informed

Mixpanel

For today’s post, we spoke with Rohit Gossain , who has held multiple product management and data science roles over the last decade with technology companies such as Shutterfly, OpenTable, Adobe, and Expedia Group. . Here’s what you’ll learn: How to become more comfortable with analyzing data How to be sure that what you’re doing is actually moving the needle Common pitfalls when analyzing product data and how to avoid them.

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3 Mistakes a product manager should never make

NextBigWhat

[…] More. The post 3 Mistakes a product manager should never make appeared first on NextBigWhat.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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Team Improvement: Management Desires vs Team Reality

Johanna Rothman

Several years ago, a client, Alex, asked me, “What's wrong with this team? They don't want to learn anything.” I was surprised. I asked him for more information. “Well, when I ask them to use TDD, they don't want to even learn about it. When I ask them to use CI, they don't want to. I don't know what to do,” he said. I asked this question, “How much pressure do they feel?

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Your First 30 Days on the PM Job: Strategies for Success

ProductCraft

My product mindset always leads me to make hypotheses and assumptions, and now is no exception. I’m assuming that you’re reading this article because you are about to start a new and exciting product management role at an interesting company. If my assumption is incorrect, we’re still good — this knowledge is useful for all. Read more » The post Your First 30 Days on the PM Job: Strategies for Success appeared first on ProductCraft by Pendo.

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Which Way is Up? Selling in an Uncertain Market

DemandMatrix

Q2 2020 will go down in the history books as one of the most challenging environments for B2B sales. Not only was there a mass migration of employees from the office to home, but there were massive layoffs, halted projects, and considerable uncertainty around how long and deep the recession will be. There is not even agreement on the shape of the recession as it is tied to public health, government policies, economic factors, fear, and the ongoing willingness to social distance.

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On skepticism and storytelling: How PMs can become more data-informed

Mixpanel

For today’s post, we spoke with Rohit Gossain , who has held multiple product management and data science roles over the last decade with technology companies such as Shutterfly, OpenTable, Adobe, and Expedia Group. . Here’s what you’ll learn: How to become more comfortable with analyzing data How to be sure that what you’re doing is actually moving the needle Common pitfalls when analyzing product data and how to avoid them.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Strategies for Non-Core Products

Dear Strategy

On this episode of Dear Strategy, we answer the following question…. Dear Strategy: “What are the key elements to have in a successful strategy for a non-core product? And what things should we avoid?”. The key to this answer has to do with the way you choose to define what a “non-core product” is. Personally, I can think of three different interpretations of this phrase (even though on the podcast I only covered two of them): An ancillary product that works with and supports a main product.

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3 Reasons a Customer-Centric Tech Ecosystem isn’t Complete without Community

Gainsight

Can you believe it’s been two weeks since Pulse Everywhere happened? . Last year at my first Pulse, I was blown away by the passion of the 5,500 customer success and product professionals who descended on Moscone for the in-person event. It seems ironic now that I’d wondered if there were no barriers to attend (time, travel, budget), how many people carry the same level of passion and want to be a part of this incredible community?

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Hit the Emotional Gym — The Founder's Framework for Emotional Fitness

First Round Review

Psychologist and founder Dr. Emily Anhalt shares her seven traits of emotional fitness, why they're crucial for founders right now, plus concrete tactics for shaping up your emotional health.

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NPS Alone is a Vanity Metric. Go Further.

280 Group

Net Promoter Score is an important political number, but it’s a method of measuring customer sentiment that falls on a flat scale. Over 150 S&P companies cited NPS in 2018 earnings calls. Bonuses are based on it. Millions of dollars are spent managing it. Every industry captures it. But we see NPS alone as a vanity metric that does not give you the “why” behind customer emotion—the thing you must act on in order to affect change.

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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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Customer-Centric Transformation with Power of Feedback ? Klaus-M. @ Journey to CX Summit

Usersnap

This article is an adaptation of Klaus-M. Schremser’s talk at virtual summit The Journey to Customer-Centric Growth. Replays of all 50 talks available now till June 2020. Collecting customer feedback is the magic that turned our company into a more customer-centric organization. We agilely implemented the feedback for our product and improved the customer journey.