Thu.Mar 25, 2021

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Refreshing the Mind the Product brand for the next decade

Mind the Product

Over the coming days, weeks, and months you’ll notice that our brand has received a bit of a makeover. In this post, we’ll reveal how we’ve chosen to elevate our beloved venn, brand colours, and more. Mind the Product started as ProductTank in 2010 – a simple meetup with just 25 people in the back [.] Read more » The post Refreshing the Mind the Product brand for the next decade appeared first on Mind the Product.

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Health matters: Store and process healthcare data in a HIPAA-compliant manner using Intercom

Intercom, Inc.

The onset of COVID-19 has accelerated a digital transformation in the healthcare industry, resulting in changes to how patients receive care and how medical records are stored and processed. From healthcare providers to insurers and others, the pandemic is rapidly driving organizational change and prompting businesses to consider future needs by adopting new technologies to replace or assist with historically manual workflows without compromising on care or privacy.

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Why we say Agile when you want to say chaos

Mind the Product

Most people working in a tech environment have experience working with Agile methodologies. However, it’s very common to see that Agile principles and philosophy are not correctly interpreted and implemented. Some companies fall into the “Agile = speed increase” trap. They focus on how the technical team performs or delivers, but not on what matters: [.

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CX pioneer Jeanne Bliss on building customer-centric businesses

Intercom, Inc.

This question has been shaping customer experience expert Jeanne Bliss ’s career for as long as she remembers. Jeanne is one of the leading voices on customer-centric leadership. In fact, she wrote her first book, Chief Customer Officer , long before that type of role was even widely known. She’s been coaching business leaders for over 30 years, helping them build more customer-centric initiatives and create long-lasting, memorable relationships with their customers.

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From Developer Experience to Product Experience: How a Shared Focus Fuels Product Success

Speaker: Anne Steiner and David Laribee

As a concept, Developer Experience (DX) has gained significant attention in the tech industry. It emphasizes engineers’ efficiency and satisfaction during the product development process. As product managers, we need to understand how a good DX can contribute not only to the well-being of our development teams but also to the broader objectives of product success and customer satisfaction.

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How To Capture Deep Customer Insights and Build Exceptional Products

The Product Coalition

Getting the right customer insights is the surest way to boost your product success. Continue reading on Product Coalition ».

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48-Hour Insights: What Makes A Brand Trustworthy?

dscout People Nerds

We learned how 100 Gen-Z participants gauge whether a company is “trustworthy,” and probed on when having established trust is most important to them.

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Five tips on scaling product organization for growth

Dragonboat

As a company scales, running the product organization becomes exponentially more complex. Should you double down on your existing product and market with richer offering and more price tiers? Or should you expand to an adjacent market? Perhaps a new use case for a new market segment? Or create a new product? How should your […]. The post Five tips on scaling product organization for growth appeared first on dragonboat - Responsive PPM.

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The Invincible Company of the Month: Ping An

Strategyzer

It is important for leaders to understand the difference between effective innovation management and true innovation theater. Because many of the practices associated with lean startup and design thinking can create real value when applied properly. They only become innovation theater when they’re applied in a way that creates no value for companies and society.

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Beta Testing Success Is About More Than Just Processes

Centercode

It’s been decades since product developers first started using beta testing. Early tech companies first discovered back then what is common knowledge nowadays: If you get targeted users to provide product feedback, you can turn that data into insights and action items for Product and Engineering. It’s a highly effective strategy for product success — that’s why it’s been around for so long.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Get Fired Up for Pulse Everywhere 2021

Gainsight

In the last 12 months, we have all seen more television than we likely care to admit. Deloitte’s recent Digital Media Trends survey indicates that consumers who subscribe to a paid service now pay for five accounts, up from three before the pandemic. Peacock, HBO Max, Quibi (RIP) all launched in 2020 to an already crowded marketplace of over 15 unique television streaming services.

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Beta Testing Success Is About More Than Just Processes

Centercode

It’s been decades since product developers first started using beta testing. Early tech companies first discovered back then what is common knowledge nowadays: If you get targeted users to provide product feedback, you can turn that data into insights and action items for Product and Engineering.

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Product Love Podcast: Kandis O’Brien, co-founder of The SIX

ProductCraft

This week on Product Love, I sat down next to Kandis O’Brien, co-founder of The SIX. The SIX is a product consultancy firm, made up of six women. Unlike traditional management consultancy, which was far too slow-paced for Kandis, The SIX is an innovation and strategy consultancy that helps leaders and their teams solve complex. Read more » The post Product Love Podcast: Kandis O’Brien, co-founder of The SIX appeared first on ProductCraft by Pendo.

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A Microsoft Bigot’s Guide To Windows 10

Modus Create

I am a bigot when it comes to operating systems, editors, languages, and so on. I admit it! It’s not that I’m not intellectually interested in technology I haven’t settled on using for myself. I’ve just been burned enough times that I feel like Charlie Brown trying to kick that football that Lucy is holding. With decades of experience as a developer and network engineer, I have seen my own personal progression of preferred workstation operating systems from DOS to Windows 3, to Windows 95, to Am

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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What TPM Interviewees Need to Know About Cross-Functional Partnerships

PMLesson's Ace the PM Interview

Perhaps the most fundamental aspect of the technical program management position is what is known as cross-functional partnerships. As the name suggests, cross-functional partnerships are the working relationships that TPMs form with various team members involved in implementing their program. Because cross-functional partnerships are crucial to technical program management as a whole, aspiring TPMs should expect several questions on the subject during their interviews.

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What is an Incident Management process?

Antwak Blog

What is Incident Management (IM) ? IM process is generally lined up with the service help desk. The service helpdesk is the single point of contact for all clients communicating with IT professionals. It is essential to restore service during regular help hours after you find that the service is disrupted. To re-establish the service, support activity should be as fast as it could. .

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Free Trial vs Demo: The Winner Isn’t Who You Think It Is

Userpilot

As with any Free Trial vs Demo debate, the most immediate answer you can expect is “It depends.”. For us, it turned out that the best solution is…both. But don’t take my word for it. It may change. That’s the thing with ‘it depends’. It depends on your product’s positioning , the complexity of using it, and where you want to focus your marketing efforts.

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How Data Lifecycle Management Applies to Product Analytics

Amplitude

Many organizations collect data, but not all effectively manage it throughout its lifecycle. According to one McKinsey & Company report , organizations are still managing data “with ad hoc initiatives and one-off actions, rather than through long-term strategic adjustments that are required for sustainable success in an evolving business environment.

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How to Migrate From DataStax Enterprise to Instaclustr Managed Apache Cassandra

If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.