Mind the Product

APRIL 13, 2021

What are the priorities for the next few months? It’s the question I asked every time I went to help an organization struggling to release a new product or get customers to adopt their current ones. Sometimes people answered by saying they needed to ship things by a certain date, sometimes they gave me some [.] Read more » The post Why every product and UX leader needs to be a storyteller appeared first on Mind the Product.

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UX Customer Experience Product Research User Testing 128

Roman Pichler

APRIL 13, 2021

What are KPIs? Key performance indicators (KPIs) are metrics that measure how your product is doing. Effective KPIs help you understand if your product is creating the desired value for the users, the customers, and the business. Without KPIs, you end up guessing how well your product is performing. It’s like driving a car with your vision blurred: You can’t see if you are heading in the right direction or getting closer to your destination.

Feedback Software 246

Feedback Software Data Visualization Analytic Tools Research Software 246

Intercom, Inc.

APRIL 13, 2021

In Intercom, we believe that shipping is our company’s heartbeat. Our product engineers are empowered to build great features, fast. A large part of making this belief a reality is the idea of running less software. Every product team is burdened by the effort required to evolve and maintain complex infrastructure that powers their features. For this reason, we chose to run exclusively on AWS and wherever possible, we make use of battle-tested AWS services, be it RDS Aurora for our relational

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249

Alchemer Mobile

APRIL 13, 2021

Digital shopping exploded in 2020, with an increase in both consumers and usage. While some companies took a hit due to widespread lockdowns, those who swiftly adopted the digital shift won market share and, ultimately, new loyal customers during a difficult time for consumers. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Food and Drink category.

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Feedback Software Research Software User Testing Systems Review 232

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

Mind the Product

APRIL 13, 2021

When we talk about product strategy, we often go back to the double diamond approach: identify the problem that you need to solve, then work on creating & optimising a solution for it. There’s a similar approach to Product careers — first, we need to get the job, then we need to excel in it. [.] Read more » The post Cracking the PM Career – Jackie Bavaro on The Product Experience appeared first on Mind the Product.

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Customer Experience Analytic Tools Feedback Software Software Review 212

Product Management University

APRIL 13, 2021

Why are there so many product manager titles? The list keeps growing! Once upon a time, there was one product manager title, product manager. Today and we have…. Product managers. Technical Product Managers. Principal Product Managers. Associate Product Managers. Senior Product Managers. Group Product Managers. Lead Product Managers. …and the list goes on.

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Product Management Product Manager User Testing Management 130

First Round Review

APRIL 13, 2021

Top startup leaders and operators share their best tips for new startup employees, including hitting the ground running, how to prioritize what to work on, and growing your career.

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Startups 143

The Product Coalition

APRIL 13, 2021

Learn how to create an operating model to get your product team aligned and rowing in the same direction. Continue reading on Product Coalition ».

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Johanna Rothman

APRIL 13, 2021

I had great fun with Cherie Silas and Alex Kudinov on their podcast, “Keeping Agile Non-Denominational.” Listen to Unfreezing the Frozen Middle. You've seen or heard about this problem: Senior leadership says, “Yes we need agility!” The teams say, “Yes, we got the agile goodness here!” And the middle managers? They're stuck.

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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

User Testing

The Product Coalition

APRIL 13, 2021

We have to stop confusing working agile with working chaotically and not taking the time to think things through. Continue reading on Product Coalition ».

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Agile UX Product Management Product Manager 130

Agile Velocity

APRIL 13, 2021

It is no secret that Agile transformations are costly and time-consuming. It is also no secret that developing Agile capabilities can help your organization achieve business results that make the endeavor worth it. So how do you know you’re ready right now ? Is there such a thing as a perfect time to do an Agile transformation? What should you be thinking about and considering?

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Agile Webinar Framework Enterprise 105

The Product Coalition

APRIL 13, 2021

Virtual Reality in Medical Field allows both patients and doctors to interact with simulated environments for better medical education, rehabilitation, and treatment. Overview of Virtual Reality in Medical Field Generally, VR refers to be a computer technology that develops a simulated environment, allowing users to interact with 3D worlds. In the context of the healthcare industry, VR medical technology is linked with medications and other kinds of therapy to deliver new and better treatment ex

Research Software 114

Research Software Healthcare User Testing Entertainment 114

NextBigWhat

APRIL 13, 2021

Product Requirement Docs, i.e. PRDs are like gym subscriptions. Just because you have it doesn’t mean you are going to use it. Anybody who has spent more than a few days building products knows that PRDs do not get read by engineering teams. Most of the times. Actually, almost all the time. So, how can one write PRDs with outcomes? What makes a PRD, engineering-team friendly to ensure they read and give it the same importance as product managers.

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Workshop Product Management Product Manager Engineering 98

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The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

Product Management

ProductBoard

APRIL 13, 2021

Product managers have long relied on a collection of generic tools, like Excel and Powerpoint, to coordinate and collaborate across teams. While they’re often free and easy to use, they fall short when it comes to delivering the structure, best practices, and flexibility provided by tools built specifically for product management. Fortunately, a bevy of new tools have emerged to help product.

Reporting Tools 98

Reporting Tools Product Management Product Manager Management 98

ProductCraft

APRIL 13, 2021

Is design thinking a privileged way of thinking? That question never crossed my mind until I took a trip to Madagascar to lead a workshop on branding and product architecture. My plan was to use the principles of design thinking as the foundation for building a brand or product. However, when I got there and. Read more » The post Does Design Thinking Lead to Solutionism?

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NextBigWhat

APRIL 13, 2021

Note that this conversation was recorded in late 2019 when Indian app ecosystem was mostly dominated by Chinese apps like TikTok etc. Excerpts from the conversation with Kunal Shah. —– And I get such interesting information from them that I knowing sitting in this country don’t know about it. Right. But for them (Chinese product managers who were solving for India), it is, they have no choice, but to look at data.

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Business of Software Conference

APRIL 13, 2021

BoS regulars will know that James Avery recently renamed Adzerk as Kevel, raised $11 million to grow the company, and had a very frank and enlightening conversation with Mark. You should also know that this year Kevel will be supporting (and attending) the Business of Software Spring Conference on the 26th and 27th of April. Mark Littlewood (BoS CEO) talking to James Avery (Kevel CEO).

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Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

Artificial Inteligence

Gainsight

APRIL 13, 2021

As the cloud business model continues its relentless ascent to take over all software spending, companies are trying to figure out how to marry the SaaS playbook with all of their traditional go-to-market methods. As such, one of the most popular questions we get in discussions with Customer Success leaders is: “We are getting our arms around doing Customer Success for our direct clients.

Analytic Tools 52

Analytic Tools Reporting Tools Data Visualization Customer Experience 52

Business of Software Conference

APRIL 13, 2021

Gareth Marlow will be leading a breakout session at BoS Conf Spring.Online 26-27 April on the topic: “Entrepreneurs Anonymous: Scaling a Tech Business is Hard.” If you’ve ever worked with someone you didn’t trust, you will know how hard it can be to get even simple things done. Let alone taking big decisions. Even harder is trying to deal with that alone.

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Weak Development Team Finance Leadership Engineering 52

First Round Review

APRIL 13, 2021

Top startup leaders and operators share their best tips for new startup employees, including hitting the ground running, how to prioritize what to work on, and growing your career.

Startups 40

Startups 40

Mixpanel

APRIL 13, 2021

Sometimes, the simplest path is the best path forward. With a renewed focus on our core user experience, we saw our NPS score triple in the span of 18 months—from 15 to 50—and we’re already feeling the impact of these changes across the company. How? A relentless prioritization of UX-focused, product-led growth. Though the UX initiative has been just a small piece of Mixpanel’s product-led transformation story, it’s been a surprisingly impactful one, surpassing even our own expectations.

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Data Visualization UX Onboarding KPIs Customer Feedback 90

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Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

Development

The Product Coalition

APRIL 13, 2021

For the context, Airbyte is an open-source data integration platform. Our goal is to commoditize data integration. In January, we shared how we were thinking about OKRs, along with our OKRs for Q1 2021. So we wanted to give some updates about them, and how they have evolved for the 2nd quarter. Our focus for 2021 is to become the open-source standard for replicating data.

Customer Experience 89

Customer Experience Data Visualization User Testing Engineering 89

Amplitude

APRIL 13, 2021

The idea of listening to customers is as old as business itself. Over time that practice, formalized as “Voice of Customer” (VoC), has come to include interviews, surveys, and focus groups. And, in more recent years, there has been an effort to bring those techniques online with post-purchase intercept questionnaires, feedback forms, and follow-up emails.

Data Visualization 101

Data Visualization Product Research User Testing Analytic Tools 101

Split

APRIL 13, 2021

Should you use feature flags for entitlements? If you don’t have the option of a dedicated authentication framework, then the answer may be yes. If you do, it’s better to leave entitlement to the dedicated layer and focus your feature flags on leveraging that layer to power progressive delivery and experimentation. An entitlement refers to the right to use a feature or product.

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User Testing Customer Experience Advertising Product Research 52