The Journey of Transforming an Internal Tool into a Business Operations Platform
The Product Coalition
AUGUST 2, 2020
“Building an extendable foundation.” Photo by Randy Fath on Unsplash As Square grew from one credit card reader into a platform of products, what started out as a simple admin tool also grew organically into a behemoth monolith. After 10 years, this internal tool supported thousands of daily internal users across countless teams, but nobody could explain exactly what the tool was providing.
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