Mon.Apr 03, 2017

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Building trust with your customers

Lead on Purpose

One of the key elements to business success is customer engagement. When you have customers that are excited about your products or services, your business grows and you prosper.

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The 7 Product Dimensions: A Guide to Asking the Right Questions

bpma ProductHub

By John Zilch – Upon embarking on my first stint as a product manager, I happened to run into an experienced product executive one day in passing. I asked him for advice and he obliged. He replied rather succinctly: “Ask questions, and then go add value.” He was never one to ramble on. Since then, I’ve taken his advice to heart, asking questions early and often.

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Getting Customer Feedback Without “Leading the Witness”

Product Management University

What are some ways we can get unbiased customer feedback to validate product ideas? Getting customer feedback on product ideas can be a double edge sword. If you’re not asking the right questions, this process can create more headaches than it alleviates. The secret to valuable unbiased feedback lies in how the questions are asked. Here are a few simple tips that should yield more useful customer feedback.

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Comcast Discovers How To Reconnect Cord Cutters

The Accidental Product Manager

Comcast product managers have discovered how to get more customers Image Credit: Mike Mozart. By now I would think that you’ve heard about the so-called “cord cutters” who are out there. If you are a product manager working for a cable company these people are the bane of your existence. The cord cutters are the people who have decided that they no longer need to subscribe to cable television and so they are canceling their cable TV subscriptions.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Boards, Notes, and Highlights on Mobile

Roy Madden

We just released a new version of the Feedly Mobile application for both iOS and Android. You can download them for free from the App Store and Google Play Store. Here is a quick overview of the new features included in this release. New Richer Cards. We enhanced the design of the card view. The new design is more readable and more modular. It allows us to surface notes and highlights when needed.