The Product Coalition

JUNE 9, 2021

Photo by Denise Jans on Unsplash There is a misconception that building a roadmap will define a product’s future. But a roadmap doesn’t create a clear view of the future. Your vision of the future should bring clarity to your roadmap. People usually build roadmaps by throwing a bunch of unrelated projects onto a schedule. That approach works fine until your sales team gets on the phone to tell a customer about the Next Big Thing.

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Intercom, Inc.

JUNE 9, 2021

We want to give our employees the best possible start to their Intercom careers. That used to mean welcoming them to the company in person but, like everyone, we’ve had to adapt to a new way of onboarding over the past year. The COVID-19 pandemic has completely disrupted the way we work and forced us to reinvent how we onboard new colleagues. At the start of March last year, as the scale of the threat became more apparent, we realized we had to transition our in-person employee onboarding experi

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Feedback Software Customer Experience Systems Review Presentation 253

Mind the Product

JUNE 9, 2021

When I published Radical Focus in 2014, I had high hopes that the audience of entrepreneurs for whom I wrote it would see the value of using Objectives and Key Results (OKR) to manage goal-setting and achieving—and indeed, I was amazed by how many thousands did. What surprised me was the attention my book received from [.] Read more » The post Radical Focus 2.0 — an excerpt from Christina Wodtke appeared first on Mind the Product.

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Product Management University

JUNE 9, 2021

Simplify How Product Enhancements Are Collected, Managed and Prioritized. Greenville, SC – June 9, 2021 — Proficientz announced today the availability of a free product management course for managing product enhancements. The free course, Implementing an Outcome-Based Product Enhancement Proces s , is for B2B product and service companies and available on-demand as part of the Product Management University On-Demand curriculum.

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Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

The Product Coalition

JUNE 9, 2021

You’ve got a clear vision for the future, and it looks bright! But now you need to get down to street level and map out the steps that will carry you forward. Part one of this article taught you how to align a roadmap with aspirational business goals. The initial steps of this framework took collaboration between business leadership and the product team to set a direction for development decisions.

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UserInterviews

JUNE 9, 2021

A look at 6 real-world examples of how unconscious biases and thoughtless user research practices lead to products that exclude and harm.

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dscout People Nerds

JUNE 9, 2021

While doing primary research for every project is ideal—it’s not always realistic. Refine your research question and save time/resources by incorporating secondary research.

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Business of Software Conference

JUNE 9, 2021

Hat tip to Taylor McKnight, Founder of Virtual Events platform Emamo , who in the process of building his new website discovered the most active participant in virtual events in history. Just for fun and as a lesson in why stock photos are not a very good idea for your website… She gets everywhere! Have you met her yet? This woman is the most famous model on event platform marketing sites right now. pic.twitter.com/8pbNd4on07 — Taylor McKnight (@gtmcknight) February 23, 2021.

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DevelopmentCorporate

JUNE 9, 2021

Tech M&A and valuations are at an all-time high. There are many different styles used by acquirers – some are friendlier than others. This post describes the spectrum of approaches form the harsh Borg style to the friendly Hippie style employed by FAANG companies. Product managers need to understand the differences between these approaches so they are well prepared in the event of an acquisition.

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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

User Testing

Gainsight

JUNE 9, 2021

Co-Written by An Yan , MBA Candidate at Stanford Graduate School of Business. “What’s the ROI of Customer Success?” This is a question I hear all the time in the Customer Success community. Since CS is still a relatively-young profession, we still own the burden of proof. Of course, my mind often drifts to a thought experiment…. At Gainsight, we have a lens by which to answer this question.

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Ken Norton

JUNE 9, 2021

Companies should embrace multitrack job ladders for product managers who prefer product leadership to people management -. ?? “I look at my peers, and they’re all directors and VPs. Am I behind? Will I risk being seen as unambitious?” ?? “My VP’s feedback is always through the lens of performing at the next level [director], but I’m happy where I am, which is frustrating.” ??

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NextBigWhat

JUNE 9, 2021

Whatfix cofounder and CEO, Khadim shares the product-market-fit journey of WhatFix and how the company went about scaling globally. Catch The Ashish Sinha show on your fav podcast app: Spotify | Google | Anchor.and everywhere. The post Whatfix founder, Khadim on Finding Product Market Fit and Building a Global SAAS Business from India. appeared first on nextbigwhat.

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Userpilot

JUNE 9, 2021

Are you thinking about a career in product, but you’re not sure whether you should pursue Product Marketing or Product Management? To explain the difference in the simplest of terms: Product Managers build product features and Product Marketers promote them to their audience and users. Keep reading to learn about the skills and requirements for the two roles, differences between product marketing vs product management, and how to become a PM or PMM below!

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The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

Product Management

Gainsight

JUNE 9, 2021

What were you watching a year ago from today? Maybe you were watching Parasite after it won the first non-English Oscar for Best Picture. Or perhaps you were reliving Michael Jordan’s glory days through The Last Dance. Now when you look back on this day next year, you’ll remember the first time you experienced the new immersive Pulse Everywhere experience.

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Userpilot

JUNE 9, 2021

How you engage with users and the experiences they have with your brand and product directly impact your profits. Why? The answer is in the numbers: 86% of consumers are willing to pay up to 25% more for a better customer experience. Customer experience management can be a big differentiator for SaaS businesses. If you’re looking to understand what customer experience management is, why it’s important and how to get it right, keep reading!

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Innovatemap

JUNE 9, 2021

Innovatemap, a digital product agency located in Indianapolis, is launching a new podcast to support its growing network of product professionals and to elevate insightful conversations around product development and management. The Business of Product podcast released June 8 and explores the how and why behind the businesses of digital products. This is a show for the high-growth leader looking for advice, without the product jargon, about how to take their company to the next level.

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Product Culture

JUNE 9, 2021

Sometimes in your roadmap it is useful to include your target customers. Ask yourself: Do you have distinct customer types with different needs? Is it important to achieve balance in addressing the needs of each? Conversely, are there one or two customer types that are more important? Will clarifying the customer type be helpful in guiding stakeholder conversations?

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Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

Artificial Inteligence

Gainsight

JUNE 9, 2021

We’ve watched A LOT of streaming TV this past year. Mostly for work, of course. I mean, how else were we supposed to “research” the many parody videos we had to create for Pulse Everywhere? And how else was yours truly supposed to study my personal CEO coach, the one and only “World’s Best Boss,” Michael Scott: Here at Gainsight, we have no shame admitting that we’re total nerds about Customer Success and Product Experience.

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nulab

JUNE 9, 2021

In 1974, educator and TV personality Tony Buzan appeared on an episode of the BBC’s TV Series Use Your Head to present a new type of diagram: a colorful tree-like structure, with words spreading out radially from the central idea. Traditional outlines, Tony explains, force the reader to scan from left to right and top to bottom, whereas what readers actually did was to scan the entire page in a non-linear fashion.

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Indicative

JUNE 9, 2021

Thu, Jun 24, 2021 | 12pm EST | 9am PST. The data ecosystem is undergoing a rapid transition. Flexible pricing models and scalability have made it easy for every company to own and control their own data, giving rise to the “modern data ecosystem.” Underpinning this is the cloud data warehouse, now becoming the gravity well for all business data and the central hub connecting to tools that ingest, transform, and prepare data to and from the cloud. .

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