Mon.Mar 26, 2018

article thumbnail

Developing Your Team Purpose

Lead on Purpose

Guest post by John Izzo, PhD and Jeff Vanderwielen PhD Today’s product managers wear many hats and are required to be motivators, counsellors, mentors, and enforcers.

article thumbnail

Running a help center that retains more customers

Intercom, Inc.

Your help center is the home of all knowledge about your product. It gives your customers the information they need to break down their learning barriers and hopefully become expert users of your product. This makes it a critical retention tool. Our product teams sometimes ship more than 100 changes per day. If you develop and ship new features as often as we do, it’s vital that your articles help your customers keep up with the changes.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

TEI 169: How to make product roadmaps not dangerous – with Bruce McCarthy

Product Innovation Educators

Shifting focus from the how to the why by properly using a product roadmap. My 12-year old son recently got a belt sander from his Opa. Opa is a German name for grandfather. My son is making a bookshelf and has a lot of sanding to do. The belt sander will do the work quickly. It is the right tool for the job, but only if it is used properly. The powerful motor and rapidly moving belt also makes it a beast.

Roadmap 61
article thumbnail

Behind the Scenes of the Samsung ARTIK IoT Platform

Daniel Elizalde IoT Blog

Vish (Vishwesh) Pai, Director of Product Management for Samsung IoT Cloud Platform, shares excellent insights on aligning the multiple groups involved in developing an end-to-end IoT platform, his views on the various personas present in most IoT products, and gives great advice for both experienced and aspiring IoT Product Managers. Subscribe on iTunes | Android […].

article thumbnail

Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

article thumbnail

Please Help A Pair Select a Title for a Geographically Distributed Agile Teams Book

Johanna Rothman

I’ve been a part of geographically distributed teams since the mid-80s. I’ve taught and written about agile distributed teams for several years. Now, I’m pair-writing a geographically distributed agile teams book with Mark Kilby. We’ve tweeted a little. We’ll be talking about our process at Agile 2018 in an experience report.

Books 41

More Trending

article thumbnail

IDEO’s learning personas in action

The Product Coalition

You can’t learn about user needs from behind the screen, not really. To do design thinking credibly you have to get out there and start talking to humans. It’s not easy, but its worth it. I’ve talked to a few product managers and designers over the years and everyone wants to do more of this stuff, but they’re still chained to their desks. So what gives?

article thumbnail

Accelerate Growth with Product Qualified Leads (PQLs)

Aptrinsic

As a SaaS product leader, you are under increasing pressure to create products that generate and grow revenue for your organization. As if acquiring customers wasn’t challenging enough, you must also continue to deliver value to your customers to increase customer lifetime value and mitigate churn. As you develop new product initiatives to deliver on your revenue growth goals, you really have two options; focus on acquiring new customers or increasing share of wallet from existing customers thro