Amplitude

DECEMBER 5, 2019

We researched more than 12,000 digital products and 5 trillion individual Knowing which game your product is playing will help your team pinpoint which metrics to track. user events and came up with three types of user engagement: attention , transaction , and productivity. We call these the “three games of user engagement.” Knowing which game your product is playing will help your team pinpoint which metrics to track and identify new opportunities to boost user engagement.

User Testing 90

User Testing Entertainment Customer Experience Research Software 90

Mind the Product

DECEMBER 5, 2019

How do you decide what to prioritize or whether to believe what customers and prospects are telling you about your product? Here, I’ll explain how applying the hierarchy of value certainty, shown below, can help you to answer these questions and make your product profitable. A core skill of product management is prioritization. For most, the end goal is to prioritize the things that will make you become the most profitable company.

User Testing 130

User Testing Product Research Customer Experience Weak Development Team 130

ProductCraft

DECEMBER 5, 2019

The role of the product manager is defined in various ways across industries. But there are common threads that run through all effective product managers. It doesn’t matter if you are working at an enterprise or a startup — there is a fundamental core of competencies and skills. However, enterprise companies and startups are indeed. Read more » The post How to Be a Great PM: Enterprise vs.

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Enterprise Startups Product Management Product Manager 92

dscout People Nerds

DECEMBER 5, 2019

A customer journey map gives you insight into how your users interact with your product. Here are five best practices to help you make one. .

Customer Feedback 40

Customer Feedback 40

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The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

Product Management

Intercom, Inc.

DECEMBER 5, 2019

We’ve often said that the key to engaging your customers is to send the right message to the right person, at the right time. The same is just as true about our content. That’s why we’d love to learn more about you – our Inside Intercom readers and podcast listeners. Take this 10-minute survey to let us know exactly what you need from our content to help you excel at your job in 2020.

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User Testing Customer Feedback Messaging Customer Experience 156

Intercom, Inc.

DECEMBER 5, 2019

? ?. Over a few decades, SaaS has evolved from a lofty concept to an integral part of the modern business landscape. In many respects, it’s now almost impossible to envisage a work environment that doesn’t rely on a SaaS product in some shape or form. But this supercharged evolution has meant that the world of SaaS is forever transforming at a breakneck pace.

Feedback Software 118

Feedback Software Artificial Inteligence Reporting Tools Technical Review 118

ProductBoard

DECEMBER 5, 2019

It was the fall of 2013 when productboard founder and CEO Hubert Palan became convinced there must be a better way to create and share the product roadmap, and not long after that he learned that wasn’t the problem at all. Sure it was a hassle for product managers to design roadmaps in a PowerPoint, and to keep multiple versions for different audiences up-to-date.

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Product Management Product Manager Roadmap Management 98

The Product Coalition

DECEMBER 5, 2019

Why should product managers involve themselves with prioritizing technical debt? When it comes to technical debt many product managers do not like to get involved. They see it totally as the domain of the development. Most of the developers also do not want product managers involved in technical debt decisions because they feel that product managers care only about features.

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Product Management Product Manager Weak Development Team Management 78

Mixpanel

DECEMBER 5, 2019

Switching analytics providers can be a difficult process. You have to determine if the new tool replicates all of your existing functionality, transfer your existing data, and train your team on how to use the new tool. It can be a lot of work and quite intimidating — especially if you’ve never done this kind of data migration before. In this post, I’ll walk you through the 5 things you should do to avoid major headaches when running these kinds of migration projects.We recently helped one of ou

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Data Visualization Analytic Tools Reporting Tools Technical Review 69

Speaker: Anne Steiner and David Laribee

As a concept, Developer Experience (DX) has gained significant attention in the tech industry. It emphasizes engineers’ efficiency and satisfaction during the product development process. As product managers, we need to understand how a good DX can contribute not only to the well-being of our development teams but also to the broader objectives of product success and customer satisfaction.

Customer Experience

The Product Coalition

DECEMBER 5, 2019

Why does management need to observe data-science-related KPIs? Binoculars Man, Pixabay. Observability for data-science (DS) is a new and emerging field, which is sometimes mentioned in tandem with MLOps or AIOps. New offerings are being developed by young startups to address the lack of monitoring and alerts for everything data-science. However, they are mostly addressing data-scientists or -engineers, which are, of course, the first personas that feel the pain of managing multiple models.

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Data Visualization Reporting Tools Technical Review Research Software 78

Centercode

DECEMBER 5, 2019

It’s hard to figure out which data to present to your stakeholders. It’s even harder when you’re sharing the results from your Customer Validation (CV) tests, which return lots of valuable product information and customer insights. A background in research or data analysis is immensely helpful , but it’s no silver bullet for conveying the most pertinent information for every stakeholder situation.

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User Testing Feedback Software Customer Feedback Data Visualization 59

The Product Coalition

DECEMBER 5, 2019

You know that sooner or later it will definitely happen: your visitors/users/customers will ask you for help. So, you’d better think about how you’re going to answer their questions before they give up on your product. There are several popular ways that companies answer users’ questions: a help desk with tickets, a knowledge base with articles, and live chat with support agents.

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Feedback Software Customer Experience User Testing Customer Feedback 78

Johanna Rothman

DECEMBER 5, 2019

Many of my clients feel stuck with their component teams. They feel they must implement across the architecture, not through it. That's because the people are organized in component teams. As the organization grows, so does the number of component teams. The more component teams they have, the more complexity they create in the teams, in the product, and in delivery.

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Agile Consulting Article Information 54

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

Product Management

The Product Coalition

DECEMBER 5, 2019

In a world where statistics are kept on everything, finding data is easy. Understanding how to use it is the hard part. Continue reading on ProductCoalition.com ».

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Product Management Product Manager Management Management 78

dscout People Nerds

DECEMBER 5, 2019

Looking to make “accessible” and “inclusive” more than buzzwords at your organization? Here are some guides, reads, and listens you’ll want to know about.

UX 59

UX 59

The Product Coalition

DECEMBER 5, 2019

Sometimes all it takes is a few veggies to change your perspective. Continue reading on ProductCoalition.com ».

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Product Management Product Manager Management Management 78

TSIA

DECEMBER 5, 2019

Product management is a proxy for the business and the epicenter of impact in the organizations. They spend their time tapping market trends, discovering customer needs and use cases, competitively innovating, defining new market growth categories and strategies, designing product experiences, crafting offers and pricing, and ultimately launching and growing their solutions in market.

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Feedback Software Technology Customer Feedback Product Management 52

Speaker: David Bard, Principal at VP Product Coaching

In the fast-paced world of digital innovation, success is often accompanied by a multitude of challenges - like the pitfalls lurking at every turn, threatening to derail the most promising projects. But fret not, this webinar is your key to effective product development! Join us for an enlightening session to empower you to lead your team to greater heights.

Product launches

Centercode

DECEMBER 5, 2019

It’s hard to figure out which data to present to your stakeholders. It’s even harder when you’re sharing the results from your Customer Validation (CV) tests, which return lots of valuable product information and customer insights.

User Testing 52

User Testing Customer Feedback Product Research Data Visualization 52

TSIA

DECEMBER 5, 2019

Product management is a proxy for the business and the epicenter of impact in the organizations. They spend their time tapping market trends, discovering customer needs and use cases, competitively innovating, defining new market growth categories and strategies, designing product experiences, crafting offers and pricing, and ultimately launching and growing their solutions in market.

Feedback Software 52

Feedback Software Technology Customer Feedback Product Management 52

Dear Strategy

DECEMBER 5, 2019

This week’s question is… Dear Strategy: “What is a strategy?”. Read The Full Blog Post. Subscribe to Our Mailing List. The post Dear Strategy 100: What is a Strategy? appeared first on Dear Strategy.

Strategy 52

Strategy Blog 52

TSIA

DECEMBER 5, 2019

Product management is a proxy for the business and the epicenter of impact in the organizations. They spend their time tapping market trends, discovering customer needs and use cases, competitively innovating, defining new market growth categories and strategies, designing product experiences, crafting offers and pricing, and ultimately launching and growing their solutions in market.

Feedback Software 52

Feedback Software Technology Customer Feedback Product Management 52

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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

Analytic Tools

UserInterviews

DECEMBER 5, 2019

How to create research reports that are engaging, informative, and actionable.

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Information 72

Mironov Consulting

DECEMBER 5, 2019

Andrew Skotzko has started a product podcast called ENLIVEN. He asked me to join for this episode on “creating a thriving product organization.” We had a wide-ranging conversation about: Common product/company failure modes. Becoming a product leader, and what to do in your first month on the job. Conditions that enable product teams to be their best (“Teams that don’t finish anything quit”, “Caring is probably the #1 most important feature I see in engineeri

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Engineering Events Leadership Marketing 45

TryMyUI

DECEMBER 5, 2019

A list of our favorite user experiences from 2019, including websites and apps. Gather around a screen this holiday season and bask in the warmth of great UX! The post Great UX: TryMyUI’s favorite user experiences of 2019 appeared first on TryMyUI Blog.

User Experience 40

User Experience Customer Experience UX Blog 40

airfocus

DECEMBER 5, 2019

Let's look at the differences between a product manager and a project manager. What do their salaries, responsabilities, and expectations look like?

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Product Management Product Manager Management Management 40

Advertiser: Data Robot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

Generative AI

dscout People Nerds

DECEMBER 5, 2019

Want to build a more collaborative research culture? Run more workshops. Want to make running workshops easier? Build a playbook. .

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Workshop 40

CardBoard

DECEMBER 5, 2019

Working with teams can be highly rewarding, yet extremely challenging. Collaboration is fundamental piece to scaling business and building the best products on the market, in the least amount of time. We’ve gathered feedback from experts within the agile community to come up with 4 tips for better collaboration. 1. Visualize your projects. Have you even tried to plan a vacation without a calendar?

Agile 39

Agile Customer Experience User Testing Customer Feedback 39

ProductBoard

DECEMBER 5, 2019

Have you been waiting for the right excuse to get your fellow product manager colleagues using productboard? Want to ensure your product organization is benefiting from all the functionality introduced to productboard in 2019? As we turn the page on a new year, and new decade, there’s never been a better time to step back, reflect, and fine-tune the system that supports all your product processes.

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Product Management Product Manager Management Management 19