Wed.Mar 16, 2022

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Discovering Solutions: Quickly Determine Which Ideas Will Work (And Which Won’t)

Product Talk

Visualizing discovery work with an opportunity solution tree has been a game-changer for both me and the teams that I work with. It’s a simple visual that packs a lot of power. At the top, we start with a clear outcome. This sets the scope for our discovery. From there, an effective team is doing two key research activities week over week. They are interviewing to discover opportunities and they are assumption testing to discover the best solutions.

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Managing high availability at Intercom

Intercom, Inc.

Intercom is a product-led company, focused on maximizing product innovation and development velocity. That also means we hold ourselves to high operational standards: minimizing costs, speedily addressing quality issues that arise within existing products, and mitigating security risks. The foundation of our operational health is availability. Without rock solid availability, nothing else matters.

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11 Great Onboarding User Flow Examples For SaaS Companies

Userpilot

Creating an effective onboarding user flow is one of the most important tasks for any savvy SaaS owner. If you want new users to get the most from your product – ultimately boosting user retention – you need to concentrate on getting user onboarding right. In this article, we’re going to look at the onboarding experience for 11 different SaaS companies and draw out valuable lessons you can apply to your own onboarding flows.

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How To Score Customer Health

Gainsight

Customer health scores play a critical role in the success of any company. When you have strong customer health scores, your business thrives. Adoption increases, upsell opportunities present themselves more consistently, and customers advocate on your behalf, even when you don’t ask them. On the other hand, a bad customer health score can indicate churn is on the horizon, as well as poor customer stories, or worse.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Customer ?nboarding Metrics? How to measure the ROI of Customer Onboarding

Userpilot

Which customer onboarding metrics can you use to track the success of your onboarding efforts? Customer onboarding can be tricky. There is always the possibility that something will go wrong, making your users leave or downgrade. This makes it all the more important to select the right metrics to optimize your customer onboarding. So without further ado, let’s see what these metrics are.

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ONE THING on Great Resignation

Product Culture

Most times I’ve left a job (or a client) it was about culture. The gig or the company wasn’t satisfying. (See my story about quitting here.) I usually had another job lined up, though. Subscribe to my weekly Nano-letter: Sign Up. Subscribe to One Thing Weekly. Name. *. First Name. Last Name. Email. *. Our Privacy Policy. *. You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at bruce@productculture.com.

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Cloud Application Performance Monitoring

eG Innovations

How to Build a Successful Application Performance Monitoring Strategy When Moving to the Cloud. Source: APM in the new normal, survey by. eG Innovations and DevOps Institute. Cloud adoption is increasing at a rapid pace. The eG Innovations & DevOps Institute APM survey indicates that 88% of organizations are using at least one form of cloud technology.

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Moving from academic to user experience research

TryMyUI

User experience research is very important in today's startup world. However, switching from academic to user experience research can be quite a task. In this blog, we will help you solve this problem. The post Moving from academic to user experience research appeared first on TryMyUI Blog.

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Product Management Problems | Roadmunk Solution

Roadmunk

Lack of trust and alignment are only two of the challenges Product Managers face. With a bit of guidance, though, Roadmunk can set you up for success in your new role.

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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Product Analytics and Digital Transformation - An Interview With John Cutler

airfocus

Interview with John Cutler, Product Evangelist at Amplitude about product analytics and digital transformation.

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Mobile App Ratings and Reviews: 2022 Benchmarks

Alchemer Mobile

Consumers are more skeptical of digital marketing than ever before, and peer recommendations in the form of app store ratings and reviews stand alone as the single greatest driver of discovery and conversion. Thanks to regulations like GDPR and CCPA, consumer privacy has moved to the forefront of marketing and product development, and a trusted recommendation in the form of a rating or review carries more weight than ever.

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How to take full advantage of your tabular data (by turning it into events data)

Mixpanel

When most people hear the word “data,” their mind instantly fills with rows and columns. After all, tabular data (as this format is called) has been the de facto way to organize and store data since the days of pen-and-paper spreadsheets. But tables don’t necessarily provide the deepest insights when it comes to product (or most any other type) of analytics— events do.

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Distributed, Democratized, Decentralized: Finding a Research Model to Support Your Org

UserInterviews

Research democratization isn't one size fits all. How to find the right model for your organization—a panel discussion recap from Rosenfeld’s Advancing Research 2022 Conference.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.